Was searching for a used G37 in good condition and reasonable price range. Found out that Serramonte Acura had one that looks like a fit on cars.com. Walked in there and Tarik talked us through the car, very patient, answered a lot of my questions. Car ran good in test drive and we just drove it home within a couple of hours. Nice buying experience overall. Car's clean with new tires. AC works well. It's been running well so far. (I later took it to a close by infinity dealership to flush all the fluid, which is a small insurance you should buy after getting a used car.) Keep it up guys!
After requesting a quote, several dealers reached out to me. Serramonte was the most persistent. They kept sending reminders and even called me the morning of purchase. Marin Acura also emailed and offered to beat Serramontes price by $250.
Hong assisted me with my purchase and test drive. He did not rush me with my eventual purchase and matched Marin Acura offer. I have been waiting for Acura to change the grill, and I was not disappointed.
Service rep Juan was very proactive in informing me of repairs that needed my immediate attention and repairs that could wait. Was very pleased with the service provided and as such I frequently take my car there for servicing and repairs
Many thanks to Allister mry service consultant he take care all my needs and resolve the issue also for the two mechanics Larry and Dario as usuall they did what has to be done on my car that's why I have been with Acura of Serramonte for decades I give them 5 star
This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return.
I new what I was looking for and was glad to find it. I was hopeful for a better deal and found it difficult to manage an agreement with financial advisor. Fortunately after hours of negotiating all kinds of terms we came to understanding. I understand I choose a very special SUV, but as a customer looking for the best I expect the best deal. Sales representative did a great job showing me my car of my dreams with great knowledge.
This is our 7 th. Acura MDX. This means something. I have worked with Anatoly and mansoor for the last 3 leases. They are honest wonderful service and the best price around. The finanacing was done under 20 min while I had my coffee. Thank you guys again.
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