2020 Acura TLX for Sale in Cleveland, OH

I have been shopping for a car for over a year. To find the car I wanted in my budget wasn't easy. I was looking 3 different makes/models. One day while driving I saw the Acura TLX, and I loved the look. I actually test drove and almost bought the Audi A4, but in the back of my mind I wanted to try the TLX. Salesman Ron Comrie was amazing. He as not pushy and let me enjoy the experience of test droving the Acura ILX and the TLX. Fell in love with the TLX. If you want a great salesman who cares about the customer experience, then Ron is the guy. Great followup, too. Call him at 954-985-2424.

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

Matthew is such a great person to work with. I did not end up purchasing due to personal reasons, but I loved the work that Matthew put into helping me. He's sweet, genuinely interested in finding the vehicle that suits your needs, and he's a friend! He goes above and beyond for the dealership, and Crown Acura is lucky to have him!

I JUST BOUGHT A NEW 2018 TLX FROM CROWN ACURA. FROM THE MOMENT I WALKED INTO THEIR FACILITY I WAS TREATED WITH THE UP MOST RESPECT. MY SALES CONSULTANT MATTHEW DODOK WAS VERY HELPFUL IN EXPLAINING THE PURCHASE DETAILS AS WELL AS GOING OVER THE VEHICLE FEATURES. I HAVE SINCE BEEN BACK 2X SO THAT I COULD LEARN MORE ABOUT THE VEHICLE AND MATTHEW WAS RIGHT THERE TO ANSWER ALL MY QUESTIONS AND TOOK TIME OUT OF HIS DAY TO MAKE SURE THE CAR GOT CLEANED WHILE I WAS THERE, VERY APPRECIATIVE! IF YOUR LOOKING FOR A NEW CAR, I HIGHLY RECOMMEND STOPPING INTO CROWN ACURA FOR AN OUTSTANDING EXPERIENCE!

I just Leased a 2018 Acura TLX from Crown Acura and my salesman was Matthew Dodok and he was very helpful and very knowledgeable I truly enjoyed my Leasing process also the way they treat veterans is remarkable, it is great to see a Dealership appreciate our service…..

After attending the auto show and hours of on line researching my husband and I walked into the Crown Acura dealership on Brookpark Rd. We were greeted by the broad smile of Matthew Dodok who proceeded to answer every question we had in regard to the MDX with an enthusiasm that never ventured into our feeling pressured. We truly appreciated how he listened and worked with us, helping us come away with a beautiful MDX as well as a confidence in a dealership who's aim is to be there for us after the sale. With this being our first new car in a while this was the package we were looking for! It speaks well of Crown Acura to have Matthew as a part of their team. P.S. Matthew, enjoying my scarf.

Matthew Dodak was very helpful in patiently explain the car details, and test drive. Without much haggling, the price offered was a fair price for the new car, paid a good value for trade-in, arranged good loan package and the whole experience was very nice (opposite to what I dreaded walking into dealer facility)

Steve and Alex are one of the best on the brookpark strip, do not waste you time at any other dealer, right price, right place, right cars. Fast and easy process for financing, very knowledgeable and no pushy at all. Keep up the good work guys!!!

I was looking for loaded S550 on cars.com. Found one at MB of North Olmsted. They hooked me up with Shawn Blum and a week later the car is standing in front of my house.Beautiful Magnetite Black, fully loaded. Got a great deal on the car, it is in superb shape. I was a bit skeptical about purchasing a high end car without seeing it in person, but thanks to the excellent sales experience provided, I found the required confidence. Thank you Shawn and MB of North Olmsted.

Thank you Nick Hirzel for making my new car purchase a positive experience . Feeling pretty nervous about making such a large and long commitment, Nick took his time answered all my questions and showed me a beautiful Ford Escape that fit my needs and price range. Also thank you to Russ Fisher sales mgr and Jon Black Finance mgr your help and input were appreciated.

I called at 9:30 pm on Wednesday night, Ilya answered anyway. He told me they still had the car in question (2014 Jaguar XJL Portfolio 52,000 miles, CarFax 1 Owner, for 29,995!) I literally just looked at a 2012 with 65,000 miles, dirtly, dented, cracked, rims all curb rashed, tires bad for 25,500. Ilya's car was day and night better, 2 years newer, and for only 5K more...it was well under the market value! I drove 2.5 hours to see the car, drove it and loved it. Ilya was an amazing man, thick Russian accent, but a very kind and honest man. We did a credit app, he even gave me more than he originally said he would for my trade (Who does that?!). I would absolutely recommend him to anyone who is looking for a clean, solid car for the lowest price anywhere! No joke, check his prices out. His cars are all clean and lower miles. Don't let Ilya's accent scare you off, he is an amazing man who runs a great dealership. I will definitely be sending friends in the market for a used car to him.