Used 2020 Acura TLX for sale near Ellicott City, MD

Michael Zeller was absolutely great and funny, the buying experience was quick and easy. It was also my first time buying a vehicle on my own, so I was nervous but he made me feel comfortable and helped me understand the whole process. He made sure I was given the top dollar for my trade-in and made the buying experience super easy. I definitely recommend buying from this dealer and if you want someone to make you laugh and keep you relaxed during this process, definitely use Michael!

I absolutely love the 2020 Acura TLX. I traded in my 2013 Honda Crosstour for it. The Crosstour had a lot (3.5 6cyl )EXL. It took a little time to get used to the TLX 4cyl, FWD set up. The Dual Clutch transmission is a little quirky. Overall the car is fun and comfortable to drive. I honestlt think Blind Spot should be a base feature is all cars. CPO

If Kiersten didn't tell me, I would not have known she was new to Toyota. She has the knowledge, and such a wonderful personality. She was a joy to work with. When I called the dealership, she was the one who answered. She was my sales person through the duration of me buying my vehicle. She has a bright future ahead of her, and will do well. Ask for Kiersten when you stop by Toyota Ourisman. You won't be disappointed. THANK YOU, KIERSTEN!!

I bought it because I wanted more luxury than a Honda but I wanted the Honda reliability. I wanted a used car so I bought this a few months ago and I love it. I got the V6 and it has plenty of power, handles great and it's a super nice ride. I am not good with technology but I get why they did two screens and I like it. I have no complaints about this car. I'm very happy with it.

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Its easier to point out what I dont like. I spent the first day shutting off all the stinking horn beeps and light flashing when I walk up to it or away from it. The garage door opener button was so tiny and there are 3 , I had to put a orange mark on it, my other Honda I can push on the fuel door and it opens . I do not have to search for the release. When opening the trunk, the camera lense is in the center so I push on that all the time vs the correct button. I like to stop a car and listen to the end of the song on the radio or end of the conversation, with this car , I have to leave it running, the is no ACC from running. I miss a mechanical lever for the parking brake, I will never use this push button electric parking brake gizmo. Voice commands for directions was a flop, Tried it once, siad "airport" 20+ times. I just tell my $50 droid where I want to go and it works first time every time. What I like. nice rubber protection mats, storage below the trunk, personal pace cruise control, handsome leather interior, automatic braking.

my Customer Service dealer was Daniel Mejia, this experience was great I’m always nervous about buying new things and he made this experience. Wonderful thanks again great job. I recommend this to anyone who is looking for a new car. This is a place to come to

I like cars that respond quickly when need to go faster to past other cars, and I like the luxurious car and the Acura is a luxurious car

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.

This car is reliable. has all the technology up to date. low maintenance and cheap to maintain. good gas mileage. good quality materials. good value for the money paid. lots of standard features that are not standards in other brands and come at a high cost

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

All work was completed within 2 hours for Timely faction they have worked on all my vehicles that I have purchased from voice and I really appreciate his kindness and effort towards timely work

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!