Used 2020 Acura TLX for Sale in Latham, NY

LISA is nothing short of amazing. You think great customer service is dead but then I met Lisa at Elite Acura! When people hear a small piece of your situation and decide to go into action without your having to ask? It humbles you and let's you know God is still creating good people! Evil exists because great (wo)men fail to act. Lisa acted and I am forever grateful! I'll be purchasing my next new car car from Elite Acura! Nick was most kind and professional! Ben was most accommodating and professional as well! I'll be back over and over! Don't go to Acura Turnersville, poor service! ELITE ACURA IS DEFINITELY TRUE TO ITS NAME! Most eliteus!

Purchased my new Rdx at Elite recently. I've always been an Acura fan but my experience here surpassed my expectations. The pricing was much better than a quote I received from "friends" at another dealership, which was really unexpected. Also, I can't say enough about my salesman, Joe Ditro, he is one of the nicest guys you'll ever meet and such a pleasure to deal with. He went above and beyond during my purchase and continued to give me the same top-notch service when I had additional needs after my sale. I know exactly where I'll go, & who I'll go see when it's time for my next purchase! Thanks Joe!

John P . made shopping for a car so pleasurable. The process was as streamlined as could be and and John was so service oriented . Mike D . was equally as wonderful , and to deal with the two of them , I am so glad I chose to buy an Acura . It's a great vehicle , my RDX. Highly recommend . No headaches for the first time while buying a car .

Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed to finalize my purchase decision at the dealership (model and color), and Alan was helpful and patient. I have purchased cars for family and friends for over 30 years. I am very particular, and give Alan my highest recommendation. Also enjoyed working with Walter O. (Sales Manager).

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

I have been bringing my two Acura MDX's (2004 and 2012) to Hall for several years now. I switched because I was unhappy with the quality of the service elsewhere. I came in having high expectations and must say they were not only met but exceeded by Brian T. my service advisor. In any emergency-tire blew/windshield repair by glass company damaged my car/AC on 2004 quit working followed immediately by AC on 2012 breaking-I have been able to call Brian and he gets me right in, KNOWS what the problem is and how to fix it, gets it done quickly and to the highest standard. I have been thoroughly impressed by his professionalism and his communication skills. He is excellent at his job and provides exemplerary customer service. I just can't say enough positive things about Brian and my experience with Hall Acura service. I am so happy and will keep bringing my cars for service and repairs. I will also buy my next Acura from Hall because of my relationship with the service department. I hope that Hall knows what an asset they have in Brian and does whatever necessary to keep him!!! He is absolutely the best service advisor I have encountered in my almost 30 years of owning cars.

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

Great to have Saturday service! Drop off was easy and the care was clean when I came to pick it up. Great facility in the St. Louis area.

I just began my search for a new car and wanted to get more familiar with the Acura RDX to help me with my decision. I was expecting to be brushed off by the salesmen, because I was upfront with my intent of my visit. However, Chris Hefke was very kind and took his time showing me all about the car. He was very knowledgeable and I really appreciated his help. The new RDX is beautiful and drives like a dream. Although, I did not purchase a car today I will definitely be back when I am ready.

Just bought an RDX Advance and traded in a CR-V. Joe, the salesman was great and Ed, general manager was pleasant. I think I got a good deal and they made a fair profit.

I recommend Chris if you’re looking for a new or used car! He’s tall, ravishing, very sociable, great caddie, and extremely smart! Acura of Scottsdale makes things easy!

My wife and I bought a used 08 Honda Odyssey. It was a trade in. Jack made the process quick and simple. We were in and out within a couple hours. The service was phenomenal! Jack even had the van filled with gas for us. Overall a great buying experience.

Rob was our salesman and his knowledge of his products was exceptional!!! Dealing with Sales Manager Ed Riley was pain free, not like other dealers that we bought from in the past. I highly recommend the team at Davis Acura!!!!

Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.

At first I was skeptical about going to the dealership alone. My fiance was at work so I had no other choice. I scheduled an appointment online. I arrived at the dealership and was greeted by the receptionist, I told her I was there to see Charles Wilson. Mr. Wilson came out and instantly told me that Chris Pugh would be assisting me. He was very polite. He asked if I would like to test drive the vehicle. He made me feel very comfortable as if we???d already met. I test drove it, walked around it and looked down at the rims. Lol! I instantly noticed that it wasn???t the vehicle that I requested online. Red flags popped up in my head. I???m like oh lord they???re trying to trick me. He instantly went to get the one I wanted. He apologized. I test drove it and loved it. Mr. Pugh is a great salesman. He was professional and made sure I understood and was knowledgeable about every detail regarding my MDX! He was patient and very kind. I had never been to a dealership before b/c we???ve always bought cash cars. I will definitely be back once my fiance decide what type of vehicle he wants. If you ever go to Nalley Acura in Marietta, Ga please ask for Mr. Pugh. I actually went back the next day to ask a few questions. He literally sat in the vehicle with me for almost an hour to make sure everything was perfectly fine. It was like an Acura MDX class 101! My first experience was absolutely the best experience. I???ll be referring anyone who???s inquiring about a new or used vehicle to Mr. Pugh at Nalley Acura in Marietta, Ga. You can tell that he loves doing his job & that's great. The finance manager Mr. Jefferson was very amazing also. Very informative.

We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else. They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion. We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level. The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you. Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

Last week, I was driving to work and noticed the brakes on my 2012 TSX started grinding and making odd noise as I braked on the freeway in rush hour traffic. I emailed my Service Advisor, Doug Peng, immediately. He responded back almost as quickly as I hit send on my email asking me if I can bring my car in NOW. As soon as I got to the dealership, Doug greeted me outside. He asked me if I needed a loaner car while they looked at my car. Yes, please! :) Within 5 minutes, he knew it was my front brakes. He gave me a loaner car overnight while they replaced my brakes. I was in and out of the dealership within 20 minutes! My son used my car to take to Homecoming the next day so I was happy that my car had new brakes and my son would be safe. I have owned several Acuras and have worked with Doug Peng for several years. He is the #1 reason why I have to continue to buy an Acura because I don't think I could work with anyone else!