Used Acura TLX for Sale in Merrillville, IN

On a late Friday afternoon last October, we were northbound on Interstate 65 in my 2015 Acura TLX SH-AWD. We had just crossed over US 30 and were keeping up with the traffic which was running at about 70 mph. All of a sudden, three or four pieces of scaffolding fell off a construction vehicle that was in a lane to my left and perhaps 30 yards ahead! All the pieces were laying flat but moving diagonally in front of me toward the (right) shoulder. I immediately swerved drastically to the right. (Thank goodness for the SH-AWD!) I thought I had managed to avoid all the scaffolding, but in fact, one clipped the rear driver's side wheel, puncturing the sidewall, and gouging out a piece of the rim. Obviously, the tire went immediately flat. But if it had to happen, it couldn't have happened at a better place! It turns out that we were less than 5 miles from Muller Acura of Merrillville! A quick tow (provided by Acura) and we were there. Even though it was late Friday afternoon, we were greeted warmly by Amy of Customer Service and Michael, Assistant Manager of Service. I cannot adequately convey the expertise and the caring treatment lavished upon out-of-towners in distress dumped on their doorstep just before the weekend. We were pretty shook up by our near miss that could have easily been far more disastrous! Their genuine concern for us and the attention they afforded us were well above and beyond the call of duty! They told us we needed a new rim and, because SH-AWD models have special, color-coordinated rims, they didn't have one in stock. But then they took it upon themselves to take a tire and rim off a new car, exactly like ours, that they had on their lot so we could be on our way. They even took it upon themselves to contact State Farm and get the claim process started. I haven't even mentioned the amenities in Muller Acura. Waiting areas are especially spacious, clean, comfortable, well-stocked, and technologically up-to-date. Even the service bays were clean. You cannot go wrong dealing with Muller Acura of Merrillville!!! We highly recommend them!

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!

Great car all around and the SH-AWD. Is great! I also got the tech package with the great stereo also a must. I had silver, grey metallic and black in my Acura’s lately!

My wife and I went to Muller Acura and we purchased a 2016 Acura TLX. It was a great buying experience! Mr. Muller himself got involved and gave us an awesome deal! Our salesman Larry Shotwell was awesome also, he made sure we were informed of the features of the vehicle and went over everything thoroughly. Mr. Steve the finance consultant was also a pleasure to work with . I would buy from this dealer again!

Excellent look and style. Great performance in the 4 cylinder model...excellent fit and finish of this car. Great gas mileage and very dependable with the Acura name!

My husband and I are seniors, we have been to a lot of dealerships in our lives. This is by far the best one ever. From our salesman (Bob Diepan), to the manager Paul Gottlinger, Mike Powell in service (I would like to adopt him), Amy Dance in customer service, and Mr. Muller, they are all so friendly and helpful. The service is also 5 star, we love getting the car washed every time we bring the MDX in for service, they go above and beyond. We moved about an hour away, but would not go anywhere else for service.

Muller Acura of Merrillville, we rate as a five star oriented service and car dealership. The staff treat you like family they all greet you by name, since they opened all of our cars our service here..! We are convince we found the best car and service dealership in Indiana and Illinois. See for yourself give them a try, Love all you guys at muller Acura of Merrillville"

Shopped for an SUV and found an excellent used car. No complaints and have had nothing but regular repairs. Buying process was fast and easy.

Que grata experiencia ha sido probar al menos por un rato el Accura TLX. Su manejo, su potencia, su estilo deportivo hacen del TLX un auto para enamorarse. Uno tiene ganas de que el paseo nunca termine!

November 22, 2018: Here is a description of my experiences at Lake Shore Toyota, with sales consultant Mike Pietrzak and General Manager Kim Gillette, resulting in my purchase of an SUV yesterday. (1) I was informed by Mike that nobody at the dealership had any incentive to mislead customers, because they are not compensated by commission. He also informed me that the prices shown on the vehicles are non-negotiable. (2) He listened to what I said I needed, and he suggested the RAV4. (3) I drove the RAV4 and said that I would buy it. (4) Mike prepared a pricing form showing me the list price, as well as Toyota incentives and dealer incentives, and the sales tax. There was no discussion of trade-in value for my car because I did not indicate that I would trade it. There was also no discussion of add-ons like extended warranties, fabric protection, etc. (5) when I stated that the price was acceptable, the General Manager, Kim Gillette, went to her office to explore financing options. Fifteen minutes later, she came back with a printed document showing the various possible options and told me which she thought was best. Being equipped with an MBA, I immediately saw that her suggestion was correct. (6) I decided to trade my car. Kim drove it, and offered me $2000 for my 11-year-old, oil-burning Honda. I accepted the offer. This trade-in value was factored into the price of the RAV4. (7) I made a small deposit and went home to unlock my credit report. (7) Within 3 hours of my unlocking my credit report, Kim had obtained financing from Teachers Credit Union at a lower monthly payment than she had originally estimated. Kim also suggested that I come in after 5:00PM, to minimize waiting. (8) I showed up at the dealership at 5:10 PM. Mike had already prepared all the documentation. At this time, he reviewed with me the various add-on options; I declined then all, and he did not try to change my mind. I signed the documentation. (9) Mike took me out to the RAV4 and showed me how to use all of its numerous features. (10) I left at 6:50 PM, with a new RAV4, for a final cost of $25,068 (including tax). NOTE: The entire process was transparent. I was provided documents I could take home to study or take to another dealer for comparison. I was free to try to find better financing. At no time was I presented with one ounce of BS. The people at Lake Shore Toyota will not try to manipulate you, lie to you, or take advantage of you. This has been a new experience for me. Needless to say, this is where I will get my cars from now on. Plus, I love my RAV4.

Jimmy was very helpful. I wanted a rare car that had class and power. The first car he showed me was my 2013 Audi A7. No regrets whatsoever!!! He was very knowledgable about the car and gave me awesome advice on maintenance and keeping it up. He really fought for me to get the lowest price. Awesome service and great group of people.

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

I'd buy from them again and The cars. Com app was good. Smaller features such as vehicles with homelink should be searchable.

This car is very nice but it take a long time to stop the car when braking ,plenty of room , I have the 2017 base model

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

Love this car, fun to drive but still reliable and practical. Good gas mileage. The V6 is super fast too. Love the different drive modes.

I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX

We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to keep it that way. I have 2006 Acura MDX ; I always take my car to them. Had couple of issues with them in the past. But each time they took care of it right away. Sorry, I do not know all the people in the service by their name. They are all reliable and friendly and knowledgeable ( mechanics).

A luxury car with all the goodies for a reasonable price. Comfortable, well appointed, economical to drive, classic styling, plenty zip on highway. Highly under rated car.

I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed to his office, he was kind enough to explain everything to me, then he gave me different options on my extended warranty for my MDX. Thanks Omer, I would recommend this dealership to everyone, nice people. I did an Oil change while I was there, I was treated very well. Thank you Joe Rizza Orland Park for hiring people like Omar.

I love my Acura. It is both luxurious and fun to drive. I feel safe and professional behind the seat of my new 2019 Acura TLX. I love the dark leather interior and white exterior combination, I am really happy with the performance and look of this car!

I dread the car purchasing experience. This was the first one I enjoyed. The sales rep was very courteous and well-informed about the vehicle. The sales manager was very upfront about what he could or could not do for my trade-in cost and nee car price. They really stretched to get the most out of the trade-in (well above what other dealers offered) and they were very competitive with the price on the RDX that I purchased. Financing was quick and painless (less than 20 min from start to finish). Overall great experience.

We were able to make an appointment and have the car serviced for oil change and tire rotation within two days. The service was prompt, courteous, cost was fair ($59 synthetic oil change, $19.95 tire rotation), and car was hand washed. We had our other car recently serviced here as well (100,000 maintenance w/ oil change, transmission fluid flush, and spark plug replacement). I would recommend Joe Rizza to anyone. We will continue to use them for our cars' service.

This is my 2nd Acura and I love it! Very reliable and stylish. I received a lot of compliments on my previous 2017 Acura TLX and my new one. I wish more detail could have went into styling the interior. The inside could have been bigger. But nonetheless, I am not interested in any other vehicle!

My car buying situation was rather unusual, or at least it should???ve been. I was involved in a car accident that totaled my car that I just bought this past July. The body shop that my car was towed to had given us a referral at Family Hyundai: Kristi Feinberg. Once I got the call that my car was officially totaled I called Kristi to set a time I could meet with her to start the car buying process again. When we had our first appointment I went in with the idea of purchasing a used car. After test driving a few cars, Kristi suggested leasing over buying. She was so attentive to everything we asked and everything that made us unsure if leasing was the best option. We came back the next morning with a decision and I ended up leasing a 2019 Hyundai Kona. Every person we worked with on the paperwork were amazing and great with additional questions we had. The car was completely cleaned and had the dealership stickers of the VIN and the inventory number removed from the car (where my other dealership had not removed those at all and I ended up just needing to wait til the stickers lost the adhesive to take the man off). Before I left the parking lot in my new Kona, Kristi went through everything in the car with me to make sure I was confident in knowing what each function did and where they were inside my new car. I would recommend Family Hyundai to every single person I know looking for a car because of the fact that they really truly live up to their name and treat everyone as if they were family.

This vehicle is nice but for the price I rather get the new one.. listing for 25k but after all the fees without interest was 31k

I received the best deal on my "almost new", pre-owned vehicle at Ed Napleton Honda in Oak Lawn. Thanks especially to Tony Chippas, (the Used Car Manager) everything went extremely smooth. This is the third time I have purchased from them. I thoroughly researched the 2015 Toyota Avalon Hybrid Limited before I decided to make my purchase. I found the best car, at the best price at Ed Napleton Honda. This car had everything I wanted. Moonoof, Navigation, Heated / Cooled Seats, etc. It was even the color I wanted. They even offered more for my trade than anyone else. I couldn't believe their selection of used cars. They had cars I wouldn't expect a Honda dealer to have! Lexus, Audi, Mercedes-Benz, Porsche , Lincoln, Cadillac, Toyota. They really know what cars people want, and they offer them at well below market price ! I couldn't have asked for a better deal !

car has the leather seats with heated seats, the blue tooth options as well as phone calls, the LED's and jewel eye headlights which help visibility alot!!!!!, comfortable! and gas mileage is amazing!

I was only looking for a car with a Carfax report and this place had them. Online they have a good selection of cars. I did my homework online before going in. Before walking in I already knew what I was looking for (I had narrowed it down to two cars). From the time I walked into the dealer to the time I left, I felt welcomed. Everyone was nice and answered all my questions. My salesman, Siggy listened to all my requests and concerns. He was very helpful. I would recommend this place to anyone looking for a car.

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

As I was walking up to the door Nick opened it for us, greeted us, and immediately introduced himself. We were there for a specific car (2013 Cadillac Ats) he found it on the lot and we were off for a test drive. He answered questions and working with him was a pleasure. We were in and out in about an hour and a half including the test drive. I bought the car and it was a great experience.

Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!

Absolutely an amazing atmosphere! Nick Ihmoud is consummate as a salesman. Everyone at Driven Auto Sales is above and beyond in their approach. I flew in from Atlanta. Nick volunteered to pick me up at MDW and with no pressure or any hint of redirection, he answered all my questions with pure hospitality! This is the go to place for quality!

Best car ever. Love the remote start, seats, comfort and power.The navigation, safety features , sound system and performance are superb. I feel that I'm in the most luxurious car I ever had.