I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
I dealt with Joe in the service department. Joe was very accommodative for my wishes. I had scratches on my right front wheel. Joe was able to find someone to repair it. My only feedback on the repair was that it was slightly more than Joe originally quoted ($200 vs. $175). Also, which was nice, he suggested I come back in the spring to re-do the wheel and an extra wheel if needed. However, I didn't see any record of that accommodation on my sales receipt. Obviously my concern is when I call in the spring, will this repair still be honored. Overall, I was satisfied with the service and the ability to have a loner (GLC which my wife is interested in). Jim P.
Car wouldn't start. Called dealership and they had battery in stock said to bring the car. After roadside assistance jumped it took it to dealership. Thought i'd have it that evening but did not. Called and said I needed it by 10 am next morning and was disappointed I couldn't even find out what was really wrong with car. Sam assured me that I would have it by the morning. It was ready and clean when I picked it up and Sam did an amazing job of giving me exceptional service. It was battery and a few other things.
My salesman, Aaron Shaps, was outstanding. He answered every question and made sure that we understood his answers. If it weren't for him, I feel confident to say that I would not have purchased my car from Christensen Chevrolet.
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Joe Hamdan Greeted Me and My Mom At The Door. He Was Very Professional and Friendly. I Told Him My Situation and He Made Things Happen. He Was Knowledgeable About His Job. I Drove Off The Lot With A Brand New 2018 Malibu. Thanks A Million Joe!!!
Jennifer and Sam were such a great help ! Went above and beyond and exceeded my expectations! Walked out with a brand new 2019 Chevy Equinox, exactly what I was looking for. Both were very patient and worked very hard to make sure I got what I wanted . Thank you again to Philips Chevy in Frankfort!!
I just purchased my third Chevy from Phillips Chevrolet.. It was the second that I bought from Steve Sorensen.The car I bought this time was a 2019 Equinox Premier. Steve was a pleasure to work with. Unlike some other salesman, he was very knowledgeable on the product he was selling. He answered every question that I asked and believe me, I had many questions.. If he did not know the answer, he found out the right answer. No BS. If you are looking to buy a Chevy, See Steve.
Thank you Francisco and Eduardo for working with my situation and helping me get my new Pathfinder! Midway Dodge is the best they really care about the customers
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