Used 2013 Acura TSX for Sale in Baltimore, MD

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

Awsome car wish I had to brought one nice sporty car love the handle loved how the interior was would make a good family car I recommend it

Went to see a vehicle and when I got there they had the car ready to be seen and test drive. I was quickly approved and they did there best to get me the best rates and into a new car. Most painless car dealerships I’ve ever been too. I highly recommend them, they are willing to work with any type of situation you may be in. The 2015 Chrysler 200 I bought is riding smooth with no problems.

I love this car. It’s taken care of me. I’m sad that I need to get rid of it. This car feels like a spaceship.

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

This car is a great commuter car. It Gets excellent gas mileage. The vehicle Handles great and is Very comfortable. I would buy it again.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

We absolutely love this car! It is the sport wagon version of the TSX and it has great performance as well as super spacious for being a sport car. We love the style of the outside and the inside is very sleek and comfortable. It has lots of ports for different options for listening to music or connecting a device all hidden from the initia view but still easy to find and manage. We are very pleased and happy with our purchase.

I had a 4 year old "2013" equinox with chronic engine issues. After working with my previous deal to no avail. Bob bell tried to help with warranty and then gave me a good trade and a good deal, stepping up to a Traverse. I made a rash/ angry decision to get rid of the equinox. Rob S. found what I wanted and got me out the door in good time. Didn't think I would ever buy another bow tie. Glad we did. Much better vehicle.

I absolutely love my Acura! Best purchase I’ve ever made. The car is classy but sporty. I feel like a million bucks when I drive it. It’s a 4 cylinder but has power like a 6 cylinder. Interior is gorgeous and has few extra features I’m impressed with. Definitely recommend this car.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Great car. Comfortable, sporty and very Economical. Large gas tank plus high mpg means you can go 500 miles at higher end freeway speeds in comfort and safety.

Haven't bought anything yet, but the customer sevice is great with helping you with anything you may need. Very nice people

This vehicle is very dependable considering getting a luxury sedan in a lower price and low maintenance range. I have yet to see an Acura with Engine/Transmission problems, which I have not seen myself. They drive real smooth if maintained very well. Never seen an Acura break down on the road either. Just keep oil changes and regular maintenance on time.