I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
I never thought I would get an audi because I used to heard a lot of concerns about euro auto qualities. I almost got a TLX, just because I was not sure about the leasing deal yet, I was about to come back to Acura next day with some study. However, somehow we stopped at Audi to give a first ever try on Audi A4, yes, that was the fun time started. Anyway, we ended up at Audi Fremont for the color/configuration we were looking for. We were so lucky that Dante got us first. He shared many knowledge and experiences with us to help us to make decision. Unlike other sale folks, Dante did never show any hint to rush the deal to his customer. Even better, he gave us a good deal already when we were ready for the quote to begin with. It seems Dante just enjoy his work more than selling stuff. At the time I drop my A4 off, we become friends. I strongly recommend Audi Fremont if you are looking for an audi product, and you shall go to Mr. Dante Kanki whom you can trust for sure.
My experience with Audi Fremont was the best car buying experience I???ve ever had. The sales team was the most knowledgeable, professional and helpful among all the dealerships and different makes that I visited in my search, by far. We quickly and cordially arrived at a fair price.
Excellent Service, Friendly and Professional Very good at giving us all our options and made signing paperwork fun and explain everything to us. I will definitely return to this dealership. Our sales guy Puru is top notch!!! He was a delight to work with.
I brought my Sequoia in for a routine service since it was over 7 months since my last service. My service advisor was Lyndon De Vera. He pulled up details of my last service, and quickly determined I just needed an oil change and not a tire rotation. During the service they noticed that my drivers side wiper was in need of replacement - something that I'd forgotten about. Lyndon also got me a quote to replace a piece of broken trim.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
The staff were all very helpful. I was planning on just staying there while they worked on my car, however they couldn't guarantee the time it would be complete so they offered for me to take a Lyft to my office and provided a link to use on the return. I had left something in my car that I needed and they were quick to retrieve it for me. I had bought a cell phone holder that needed installation on my dash vents and they were very helpful helping me to install it.
Brought car in for check engine light in the morning. Was given a loaner and I was able to pick up the car in the evening with problem fixed at no cost.
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