New and Used 2020 Audi A5 for Sale in Morton Grove, IL

My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!

Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them when they were in downtown area. I am glad that they are in new location which not is massive fortress but is beautiful and clean facility with lot of selections of cars, I also want to give credit to ravi who was my salesman and will be my salesman for very long time. Before i came to look at another Audi i had a budget and ravi helped me to find a car which met my needs and most importantly which fitted my budget. He is very informative, and very well rounded individual who not only love Audi brand but genuinely takes interest in knowing his customers and their needs. PS: Ravi i will see you when 2019 Q3 is out for my wife :) and thanks for installing the booster seats in the back seat lol

I started my new car search a few months ago. My 2016 BMW 340i 3yr lease is expiring Sept. 23, and I needed to find a car to replace it with. Originally I was looking for an Audi S3 and did a search of all Chicago area Audi dealers. I received some great initial offers from about 4 dealers including Fletcher Jones. I was contacted by Melinda Speer from Fletcher Jones. She is a great person and very professional and helpful. After driving the great S3 I then drove the S4. The S4 is more like my BMW 340i, and I realized that as much as I like the S3, the S4 is more comfortable for me. I then switched my shopping to an S4, and did some more shopping for what S4s were available and what kind of deal I could get. Melinda Speer gave me an excellent offer on a new black S4 that had the minimal options I was looking for. She worked with me to give me all the information I asked for regarding price, fees, and leasing numbers. I decided to get that S4 and went to complete the deal, sign the paperwork, and drive home in my new S4. Melinda was extremely helpful and did her best to expedite the purchasing process. Melinda took me to work with the lease/financing professional who was also very helpful and professional. I apologize that I forget his name. The whole transaction went very well and I am very happy to have leased a great car/S4 from Fletcher Jones, and to work with Melinda. The same day I came in to lease the S4 I needed to drop off my BMW to the local Chicago BMW dealer. Melinda was very helpful with this as well. When the Audi paperwork was completed she drove my new S4 to the BMW dealer and I drove the BMW. I dropped off the BMW and my new S4 was waiting for me right outside that dealership. Fantastic service, and she figuratively and literately went and drove the extra miles to make sure my new lease went as smoothly as possible. Thank you Melinda and Fletcher Jones for a wonderful shopping and purchasing/leasing experience. Tome Trajkovski

All dealerships seem to set a tone for how they work with potential customers. After having experienced some negative and evasive answers at other dealerships, it was a breath of fresh air to meet the staff at Fletcher Jones. Their honesty helped us make a hard decision between a brand new 2018 and the exact car certified with only 5,000 miles on it. There was no pressure either way and there were no attempts to add after-market items to the deal. I started my transaction with a call to the dealership inquiring about a particular car in stock. Instead of pushing me to come in (as other dealerships did) to get the information, Joey Lama promptly emailed me the details of the particular car and responded quickly to questions. I immediately knew that I was working with an honest salesman who would give me straight answers. I came to the dealership within two hours and left that afternoon owning a new A4. We are very happy with the entire transaction.

My initial online inquiry was was answered by Dan (genral manager) and my second contact by Ravi(salesperson), ravi was great to work with, he bought Q5 to my home because i wanted to see if it will fit my garage or not, and at that point i was not even sure if i wanted to buy Audi i also was in touch with Volvo dealership and i requested if i could test drive there suv to see if it will fit in my garage for which they gave me run around. I even told Ravi that i am not 100% committed to buy the car and he did not even hesitated to bring over the car even though i told him that i am not 100% sure if i will buy the car. Ravi, went above and beyond my expectations, not only he provided excellent customer service,he showed me all the features in detail that car came with, he was really upfront and transparent with the pricing no haggle, no pressure car buying process absolutely GEM!! I decided to buy it later ,when I come to pick the car, it was detailed, ready to go, and it all is well. Aaron Q.

My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went over all the features and most importantly he helped me make a wise decision when it came to buy car, when i first visited the dealership i wanted fully loaded Audi A5 sportback but after i sitting down with ravinder and going over all the standard features Audi had to offer he helped me made a very smart decision when it came to buying a car and not only i saved money but bought a car which i am very happy with. If you are looking for a new Audi i highly recommend ravinder. You will not be disappointed, he has excellent customer service with very customer focused mind set and who genuinely like to help people to get amazing deal and a car. I am glad i found him, he is my and my family Audi salesman for all our future Audi's. PS: We will see you next year for Q3 ;)

I recently had occasion to consider a new SUV, and was initially inclined to trade in my current BMW M235i on a new BMW M40i. After speaking with Channing Greene at Fletcher Jones, I decided to focus instead on a new Audi SQ5, based primarily on Channing"s extensive product knowledge and enthusiasm for the Audi brand, as well as Audi's overall reputation.

We had very nice experience with this Audi dealer. At first they offer low price for our trade in Mazda CX-7 and told them ???sorry, I can???t do that???. On the next day a manager called again and offered the price I was asking ( without even be able to see our car, which was amazing to me!) I would like to thank you very much! It was a fair deal. Our car was in perfect condition and we wouldn???t give it away for pennies. Abviously the management had a good understanding about train in value. Buying the new Audi Q5 was a brilliant experience. Everyone was very friendly and helpful. Thank you!

Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 with Arly Sellers. As we all know, buying a car can be stressful and overwhelming but somehow Arly managed to make the entire experience fun from start to finish. Yep, you read that correctly - I just said that I had fun buying a car. She listened to what I wanted, was up front with me about everything the entire time (which goes against everything you typically think about car salespeople) and got me exactly what I wanted incredibly quickly. She was extremely respectful of my time which I could not have appreciated more. Here???s the best part, she has continually followed up with me a year in half after my purchase to make sure everything is working perfectly with my car and answer any questions I might have. I'm in sales myself and know that I took a few notes from her way of doing business. If you???re going to buy an Audi I highly suggest you request to work with Arly Sellers!! Oh, and bonus - I found out she works out of both service and sales which is a huge benefit having a go to person at the sales facility!!

I live in Michigan, and purchased very first Audi Q7 from ravinder. From start to finish my experience with ravinder and dealership was exceptional. Ravinder went over all the features my new Q7 came with and made sure i knew everything about the car's new technology before my long drive to Michigan. He followed up with me next to day to make sure i arrived OK and if there were any problems with my car or if i need any tutorial for new technology. Also no one has ever done this to me, but i remember when i was initially talking with ravinder on phone and i told him that i am looking for 7 seat SUV ( Q7) because i have newborn in our family, he bought me a gift for my daughter which he hid in a glove box and i never expected that, this level of customer service and going extra mile to keep his customer happy shows how dedicated and passionate he is about his job. If i only i could have known about ravinder earlier!! I am planning to buy another Audi from him around thanksgiving. I highly recommend ravinder and fletcher jones.

We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.

I brought my Audi in for it's 55K service. I also had a damaged tire from a Chicago winter pothole. They secured a loaner for me. Discovered a leaking water pump and it also required a fuel line as part of the recall. It took them a few days to get the water pump but they allowed me to keep the loaner so there was no inconvenience. BTW, the loaner was a 2108 Audi A6 Quattro also. I have all my Audis serviced here. Professional and courteous reps and they do a terrific job.

Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.

After driving the Jeep Cherokee Summit line for the last 20 years, we decided to make a change. Looked at 8 different SUV's in the mid-size class and ultimately came back to our first stop in Hoffman Estates for the Q7. Love the car. The only minor disappointment is that it does not have remote start due to German legal issues. Did not realize it when we were looking at cars as we thought it was a given that all cars had it these days. Nicolette did a great job in helping us find/decide what we wanted and Eddie sure knows how to design cars! Ours is way cool with the black optics package.

I have previously owned an Audi S4 (4.2L V8), and was searching for just the right vehicle that would give a similar performance feel. Because Audi doesn't release every model every year, I actually waited quite a few years to find the perfect match - the 2018 TT RS. I had been to several dealers in the area and was disappointed that many sales people were not specialized in the RS line or conveyed strong technical knowledge of the Audi vehicles. I knew exactly what I wanted, it was just a matter of who I wanted to establish a relationship with to buy the car and then to maintain it. I walked into Audi Hoffman Estates and was immediately greeted. I said what I was interested in, and was introduced to Mike Macedon as the expert. He did not disappoint - he's very professional and respectful of all his customers. He spent a lot of time with me, answering questions and discussing technical aspects of the vehicle. As a female customer, that quality is sometimes hard to find. It's clear Mike is a car enthusiast and really enjoys his job and where he works. I ordered the TT RS after talking to Mike and, for that type of vehicle, thought the price was fair. The TT RS ended up being on allocation for 6+ months and Mike kept in contact the whole time with status updates and what he was doing to try to get an allocation released, or to help me get the car sooner. Mike has always been courteous and communicative. When he was finally able to secure the car, he had all the administrative work done in advance. The purchasing experience couldn't have been easier. Mike also introduced me to Rick Kelstrom in the service department, and Rick has also been excellent to work with. If you're lucky enough to work with Mike and Rick, I highly recommend going to Audi Hoffman Estates.

It was the first time that Mike Colles in service "took in" my car (and I service it at your place since the purchase in 2010.) Mike explained everything that will be done and then what has been done.....needless to say great overall service that makes me travel the extra 10 miles rather than going to a dealier closer to my home. Always feel appreciated as an owner! My car has only 40K on it so keeping this wonderful little toy for everr - but will definitely buy my A7 or Q7 at this dealership early next year.

Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase. I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.

Very friendly staff, kept me informed by utilizing text which was nice. Everyone there was super nice. I will be going back to have service done on my Q5.

Bought my preowned Q5 from a north suburb dealer, but going to Audi Westmont for servicing due to proximity to my house. Had to schedule repair for recall so called on a thursday, got in on a monday and they gave me a loaner which is always a bonus! Repair was done quickly and car was returned washed and ready to go. Friendly and professional staff. Newly remodeled location. Would highly recommend!

Brought by vehicle here after Audi Hoffman Estates told me it would be a 1 week wait before they could get me a loaner. My car was in immediate repair of an issue with my transmission so I called Westmont Audi and they were able to get me in right away and had a loaner available. Matt in the service department was super helpful and went above and beyond to get things straightened out with my warranty company to get them to cover a $6,000 repair. I highly recommend them. Thanks again