Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
I'll keep this short. I had my car worked on, trying to get to the bottom of some very annoying ghost issues that nobody can fix. What I like is the friendly staff, the loaner cars are really nice, the physical waiting room is the nicest I have seen. What I don't like is when their tech drives 50+ miles on my gas to attempt to make a problem come back and then decide we might as well give it back and wait for the problem to come back while you drive it, and then they charge me $10 for gas in their loaner after I already put $20 into it. I'm paying for gas 3 times now. What a rip off. I get that they want people to return their cars at the same fuel level as it was because we used that fuel and all, but when you burn my gas then maybe you should replace it like I am replacing yours.
Shane Randall, the internet manager, was very helpful, professional and knowledgeable about the product. Our experience was very pleasant and enjoyable. We came for a test drive and drove home in the new Q7 after 4 hours. Thank you Beverton Audi for an awesome and fun-to-drive car!
Corey is always right on top of things, explains what is going on and gives me up-front and honest assessments and advice about my service options. Fully recommend this service shop and Corey in particular
Got my new key done on the second try after the non OEM key failed to work the first time. They kindly did not charge me the second programming charge ($150) on the key they ordered for me. It's a clean, polite, efficient operation with a nice lounge if you are waiting rather than dropping off.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
5,000 mile gratis service. Investigate a couple of issues.
by Jerry from DealerRater.com
August 1, 2018
Edward Swift was attentive and professional. He demonstrated concern for the two issues I presented. As this was only an oil change and inspection, there isn't much to relay. Having access to a new Audi service loaner was a pleasant bonus. As was having my vehicle returned shiny clean and vacuumed. In summary, I felt pampered by the Audi Wilsonville service department and I would recommend them to any Audi owner.
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
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