David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
I had a wonderful experience buying my recent cars. I knew what I want, but I didn???t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question...
Best driving small SUV
by BreKSh from Fort Worth, Tx
November 29, 2018
This car is absolutely beautiful from inside to outside! It drives smooth and has plenty of get up and go! I love the compactness of this vehicle!
Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intrusive in phone calls or emails. And the most important thing: very reliable and honest when he showed me the vehicles and their characteristics.
Certified pre owned vehicles
by AngQ3 from Coral Gables
November 18, 2018
This car meet all my needs. It was very roomy in front as well as back seat. There were 3 USB ports for and nice spacious truck for smaller SUV.
I knew what I wanted. And I need to wait for the 2019 A6???s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn???t be happier.
Love my SUV
by Merstad from GILBERT, Az
October 23, 2018
I searched and read reviews on all similar brands and models. This one had everything I was looking for and is beautiful, gets great gas mileage, super comfortable and has most the new gadgets on it.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2018 Q3 TFSI disappointing - performance and MMI
by Paul N from Austinmer
October 30, 2018
1. Disappointing drive experience with 2018 Q3 2.0 TFSI quattro (drives like a diesel van at low speeds and a small car being thrashed when you want to go faster).
2. Antiquated MMI technology with its clumsy controls. Amazing that Audi doesn’t use touch-screen technology like its Japanese competitors. Perhaps a marketing ploy to direct purchasers to the higher end models’
3. Voice activated SatNav disappointing (have to spell out words instead of saying them).
4. Confusing speedometer (non-uniform speed increments in effect make it illegible at a glance).
The Q3 is comfortable inside and stylish, but so many little things that I hadn’t initially appreciated have made it a disheartening purchase for me.
I would definitely recommend going to Audi Northlake. The salesperson, Conner McCloud was very helpful. He did not use a pressure sales technique in helping me to find my dream car. I spoke to him prior to arriving. He did his homework to have the cars I mentioned being interested in, ready to look at and drive. He explained the features of the car and demonstrated several of them as I test drove the vehicle. I found him very knowledgeable about the car and features. He stayed after-hours to help me in finding my car, financing information and explaining the car buying process at Audi Northlake.
by Sunday Driver from Gadsden
November 29, 2018
This car was all I wanted and more for the price. It produces sportiness and luxury together. I absolutely love this car and highly recommend the purchase.
My husband and I had an excellent experience car shopping at Audi Northlake in Charlotte. Our sales person was knowledable and extremely personable. We have not made a purchase yet, but will definitely stay in contact with Stephen Duty to find what we’re looking for.
Foreign cars seem are better value for your money
by Audiphile from Bradenton, Florida
September 14, 2018
This is THE BEST vehicle we've owned...Ever! The dash with all the "NEW" technology is easy to understand, which gives you more control over your driving experience. The leg room in this vehicle is incredible, both front and back. Performance is extremely reliable, and the steering is exceptional. Gas mileage is very good as well.
I had the pleasure of dealing with Philip Sandlof, his knowledge and expertise was impressive. I was also blown away by how clean the shop area was, I have never seen a service center this nice.
Love my Audi Q3
by CP1958 from NJ
August 23, 2018
This car is exactly what I was looking for. Considered a "smaller" SUV, but has plenty of legroom and trunk space. High enough off the ground but not a tall car. Nice ride, the 4 cylinder turbo has good power. Love the look inside and out. Purchased a white car with the two-tone brown/black interior....looks very rich. Nice luxury car with a reasonable price tag.
Brad Carroll in service is great to work with. I returned to have a few things repaired from a recommendation on a previous visit and was taken care of from start to finish. They know what customer service is. You have a customer for life.
Brto the Audi dealership largely because of my previous dealings with Sal Seck while he was working at BMW Northlake. Sal has introduced me to a young sales person at Audi per my request. I now intend to purschase an Audi in the near future. This decision is due, in part to my confidence in people like Sal and my belief that I will get excellent service.bb
Audi at Northlake is by far one of the best dealerships I've been to. Sal helped me lease my first bmw, but I'll be making the switch to Audi because of his outstanding knowledge and customer service. Would recommend to anyone looking for top quality vehicles and service. Thanks Sal!
I brought in my A6 and had the pleasure of having Sal help me out. He was extremely helpful and knowledgeable. He thoroughly explained all the options available to me and was very honest and not just trying to up sell me which I appreciate because I would have seen it a mile away, unlike other dealerships. He has gained my trust and because of him, even though I didn't purchase mine here, I will have it serviced here from now on and will come to purchase my next one when I'm ready. Sal even went over that whole process; trading in and buying vs leasing, etc. Great job Sal!
by Daniel Mustian Northlake area from Charlotte, NC
February 23, 2018
I've had nothing but good experiences with Audi of Northlake. Sal was my point of contact at BMW for years, he was the reason I leased a BMW 328D 2 years ago. Thanks to the help and insight from Sal recently I will be switching over to Audi for my next lease coming up soon. His knowledge of the cars and assurance of the service standard will keep me a loyal customer. Thank you!
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