Used 2020 Audi Q3 for Sale in Duluth, GA

From the moment I walked into Audi Gwinnett and had conversation with Mr Verne, I felt comfortable and somehow got the feeling that this will be the place I should get my car from. Mr Verne understood my requirements accurately and immediately shown me the most appropriate options. I went for used Audi Q5 but the price point was beyond my reach. Verne pointed me to brand new 2017 Audi Q3. He worked hard with general manager and came back with my price. He did not shown any frustration even when I was bargaining with him to reach my affordable price point. This typically was not my experience with other dealerships. His job knowledge and analyzing customer requirement skills are really exceptional. He always kept his cool and never gave me stressful feeling which I typically worried about when I go to car dealers. This is by far the best car buying experience that I have ever had. I am very lazy to write reviews, but Verne deserves one for sure. I had blast picking out my dream car with amazing staff !!

Glen has been my service advisor for 6 years and he goes above and beyond any service advisor I have ever had. He always goes the extra mile to help me out and never pushes service on me before I really need it. He always double checks all quotes and options I have for maintenance or repair so I am confident I am getting the best service. I will continue to bring any Audi I have needing service to Glen.

Our local Audi dealership couldn't find the Q5 I wanted, so my son contacted a friend at Audi in Marietta (who he worked with at Jim Ellis VW Marietta several years ago). Shaun Camay called us back in a matter of hours - he had located the exact car I wanted! We worked out the financial details for trading in my Audi and financing the new one in a couple more hours and we were all set! My son and I drove to Marietta (we live in FL) over the Labor Day weekend and the car and Shaun were waiting for us. Besides being happy to see my son, the staff were wonderful to me and treated my like their mom, as well. The paperwork went quickly, the intro to the car was smoothly conducted and we were ready to go. It was actually the most fun I've ever had buying a car! We laughed, kidded about their temporary "trailer park" office, traded stories about our cars and promised to meet up before we headed home. I can't thank you all enough. Now, both of my cars (2006 Passat 3.6, which I bought from my son, and new Q5 Audi) are from Jim Ellis Marietta!!

The process of looking for a pre-owned car started off really ruff. Until my husband and I met Daniel with at Audi Gwinett. Even tho we were shopping around, he was always willing to keep in touch, stay honest and do his best to get us the best price. Yesterday my husband and I made a trip from NC to Atlanta to purchase a vehicle. Based off the outstanding customer service received and the best price on what we were looking for. Everyone at the dealership was very friendly, courteous, and polite. We highly recommended anyone that is looking for a car to go and visit Audi Gwinett and ask for Daniel.

Me and my friends by three car customer service very friendly and helpful ve are so happy Audi Gwinnett thanks for everything

Customer service is second to none. Attention to detail is second to none. Dealership makes you feel like part of the family. Thanks for everything

Came in just to look at the vehicles they had to offer and was definitely surprised with the service I received from John! Normally at car dealerships you have to deal with pressure sales pitches but he was extremely professional & helped me with all my questions & made me feel basically like family & not one pressure sales pitch. Definitely recommend him if you visit here! He said he's new & he's already doing a great job with my experience.

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

To start with, I am like I think the average person, I dread buying a new car due to the "reputation" that most car sales people have as being pushy and high pressure. I have to say I have had some very bad experiences so like most, it is something I don't look forward to doing. Well yesterday I was just "browsing" on Cars.com and I was looking for a truck. I found several at John Miles Chevy and then got on your website where I chatted with I believe her name was Julia. I told her my situation and then she passed on my information to Kevin James to call me. He called me promptly about 30 minutes later and we discussed a time for me to come in. I came in later in the afternoon and met Kevin. He was very pleasant and best of all, very low key and I didn't feel the typical "salesman" pressure from him at all. I will try to keep this short but after the test drive we chatted, then did some brief negotiating including meeting the Sales Manager Kevin Beamon. I can't say enough about the experience. I have poor credit and a good income and they made a deal work. I had to run and get my son so they called me later and I came back in and we did the deal. Everyone I dealt with was so pleasant and professional including your F&I manager, Al. I can promise you if I have a good experience with my service after the sale as I did with my purchase, you have won a customer for life! Kudos to both Kevins and Al. You are lucky to have such a great and professional team. And this again is coming from an "anti" car sales guy! :)

I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.

I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar.

I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

We were out shopping for a replacement Honda Odyssey after our 2006 Odyssey was involved in an accident and was a total loss. When we arrived on the lot, we were greeted by Mark Olson. We explained what happened and what we were looking for. We also let him know that we had no idea what our price point would be as we hadn't heard from the insurance company. Mark brought us a 2007 Odyssey to look at, but it had too many miles for us. He then suggested a 2012 that they had. We thought it might be too expensive, but he suggested we just take a look. He brought it up to us and it was a really nice vehicle. We examined the vehicle's equipment, then Mark and I went out on a test drive. It seemed to run and drive very well. We noticed the van didn't have a roof rack and Mark checked with the guys inside and said it wouldn't be an issue to get it installed at ALM. We continued shopping around and just couldn't find a better deal or always had someone trying to convince us to go for a different vehicle because they didn't have what we wanted. Finally we hard back from the insurance company and called Mark to make sure the van was still there. It was and he put it in back for us. The actual sale of the vehicle was pretty easy and didn't take as long as it has in other dealers and we drove it home on a Sunday. After having it a couple days, we noticed a few things that needed some attention and we were working to get the roof rack installation scheduled. Mark said that we should bring the van back in and they will go through it and fix anything that's wrong. We dropped it off on May 31st in the morning to Mark & Nathan and picked it up at 5pm. The roof rack was installed, the tires were replaced, the oil change was done, the brake rotors resurfaced and new pads. I'm real happy with what Mark and ALM have done. When it's time for me to replace my car, I know that I will check with ALM and see what they have. Thanks so much guys!

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

Financed my first car here! Chrysler 200. Staff was excellent, process was easy, laid back, absolutely no pressure, unlike other dealerships. Would purchase here again in a heartbeat. #buyrightwithReece

Car drives great, very responsive, lots of tech and safety, rear passengers area a bit small no way three adults could sit comfortably ( two ok)

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

All I can say is that this car meets my every need. I also like it much better than my BMW X3. I think it is a little smaller but I’m not sure about that, I just know that I love everything about it. Especially the panoramic sun roof!