Used 2020 Audi Q3 for Sale in Duluth, GA

I was having an issue with my car last week and came into to see what it was. I thought it was going to be a ton of money but the service manager found out that it was covered under warranty and saved me over 800.00. I am new to town and needed a good place to get my beetle worked on and I just found it. Thanks to the manager and VW!

I have been having my two Audi's serviced here since 2014. Everything in the process from first call to final pick-up is exemplary. Every care specialist is efficient, courteous, and knowledgeable. Sal and Phil are just great and in the past Jennifer was outstanding also. Service plus the Audi's themselves make a brand package that's hard to beat.

The Q5 I purchased sold it-love it! Rodney was my salesman- very polite, professional and extremely knowledgeable. He pays attention to detail. His concern/goal was not only to make sure I was completely satisfied with my purchase but to provide me with an ultimate driving experience (test drive) so that I was able to get the maximum benefit of how well the Q5 performs, while familiarizing me with every detail/feature of the vehicle. Rodney made you feel like you had your very own personal concierge for car washes, services or any concerns you may have in reference to your vehicle. My time was limited there because he called a day earlier for the information needed to make the process smooth and quick. I highly recommend Rodney if you are looking to purchase an Audi. The other 2 managers I dealt with there were professional and helpful.

My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.

I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.

The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!

The place is extremely clean and the personal very professional, thanks Diana Giraldo for your amazing services and knowledge, you make my experience much better.

Just moved to Miami and it is my 1st time to this brunch. Frederick my service advisor was very helpful and informative. It was quick to get my car back from service.

I've been buying and leasing cars for 10 years now and I have seen dealers in many different states, including north and south of the Mason Dixon line. I love cars, but I've never enjoyed a single second I ever spent in a dealership. Walking into Audi Hawthorne was like walking into a spaceship. Everything was clean, a salesperson (Aniello DeVita) saw me within 2 minutes of arrival on a Saturday. I knew what I was looking for, but I had a strict budget and a fiance who was very particular about the car we were getting. I test drove two vehicles by myself the first Saturday. Aniello and I emailed all week and found cars that fit my profile and scheduled the test drives. I showed up the following Saturday with my fiance and Aniello had three vehicles gassed up and ready for us to drive. We each drove the Audi S5, SQ5, and the S3. After we test drove them all, my fiance decided she wanted to try the S5 again and Aniello gladly obliged. We decided that the S3 was our best option for our budget and performance needs. I also had two months left on my GTI lease, which Audi Hawthorne helped close off and take in early. VW->Audi is a logical upgrade. Next came the options, and boy was that difficult. One of the main concerns was the sound system. After having custom audio in all my cars, I was a bit spoiled with sound quality. We tested out stock and upgraded audio system on various models, even blasting music on the dealership floor to make sure we liked it. No issues from anyone! They understand that when you're buying a $50k car, every little bit matters. Aniello and the General Manager, Nick Belli, worked hard with me to find vehicles that had the options that I wanted, and we found one.. Unfortunately, that dealership refused to ship the car over. Nick and Aniello knew how much I wanted the S3 on the showroom floor, and they made me an offer on it that I accepted. All in all, we exchanged a quick phone call and we had a pickup date. The car was in the bay ready for us, license plated and all. We had a quick chat with Paola in finance and purchased the additional AudiCare (you should really do this, highly recommended). Paperwork all signed in less than 20 minutes and we were ready to go. Chris Gelletich was really nice and helped walk my fiance around all the options of the car. Luckily, I already read the manual before even picking it up! He walked her through bluetooth, camera, GPS, options, etc. He was really nice to work with and will surely end up in sales soon! All in all, a truly fantastic experience at this dealership. I've been to quite a few and dealt with so many unprofessional sales people. Not once did I receive an unwanted phone call. Not once was anything pushed on to me. Not once did I feel like my request was too much. The coffee is delicious too, so I wouldn't mind waiting there for Service. Thanks Audi Hawthorne! Aniello, Nick, Paola, and Chris, you guys are stars!

I researched my car online, knew what I wanted and put in my request. Audi North Austin contacted me and we negotiated the deal and wrote it up over our smart phones. When I went in to pick up the vehicle it couldn???t have went smoother. In and driving out in my new Q5 in less than 45 minutes. Roy Tauriello made my auto buying experience enjoyable because he listened and wanted me to be happy and satisfied

My initial query for a new S4 was submitted online. Helen Stredder promptly responded in a way that made me feel wanted. She organized a test drive with minimal delay and, before I knew it, we were talking figures. While she did make a competitive offer, I still did some more research and after telling her what I was able to get elsewhere, she matched it, which really suited me, as the other dealer was MILES from where I lived and Santa Monica was more or less just around the corner. So, in a matter of a few days, I'd gotten the deal and car I wanted. It all went so smoothly. Thanks to Helen, Steve (the tech man, who gave a tutorial on the S4's features), and Michael (the finance guy).

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star

Very pleased with PaloAlto AUDI service. I discovered a small leak from transmission area. I was given an immediate appointment,and Service Rep Addib signed me in quickly and gave me a loaner car (all in about 10-15 minutes!). He texted me with progress reports, and when I later needed to retrieve some stuff from my car he showed me what the service guys were doing. Apparently a bad seal. Transmission was removed and replaced(original one sent to Germany for analysis). Everything good now! I appreciated the service, the loaner car, the respect , the communication, and the commitment to excellence. Thank you.

This was my first experience with Audi Palo Alto. Went a couple of months ago, when Luan gave a test drive on A3, Q3, and Q5. There was no pressure to purchase that day, and he promptly emailed us all the information on various options that we had asked for. Went last week again to see whether they had any good deals available. Luan had to leave, so he handed us over to Paola. Paola quickly zeroed in on the best possible Q5 that met and exceeded our requirements. It took us a while to negotiate as we were open to various financing and purchasing options. However, in the end, Paola could meet our reservation price that matched a great deal for a comparable car with all the features on Truecar. Overall, we though Paola did a great job given that it was her first ever sale (we came to know about it later on). Gino (Finance) initially provided us a very high rate for the upfront payment for service and the extended warranty, but then lowered the rates significantly that we found to be affordable. Our conversation with Gino was friendly, and we were overall happy that we got a good deal at a reasonable price. Paola followed up last weekend and arranged for us to have a tutorial with Javier. Javier was very cooperative and thorough when he walked me through all the basic and advanced features of the Q5. I learned quite a bit about how to operate multiple features of Q5 within 30 min or so. I have no hesitation whatsoever in recommending Audi Palo Alto dealership. I hope their service center is as good as the dealership.

I recently took my Audi A3 convertible in for it's first service at Audi Palo Alto. John made the experience painless and the service was completed quickly. John arranged for a Lyft to drop me off at work and return me to the dealer when my car was done. Super cool! The waiting area was fully stocked with snacks and drinks and had a large TV so I wouldn't mind waiting here. Every staff member I interacted with smiled, greeted me and made me feel very welcome. I also own a BMW 328D and wish the I had the same experience with the BMW dealer in Mountain View!

I was very pleased with my Audi purchase from this dealer. Initial telephone discussions were with Elliot, the internet sales manager, whom I found to be very knowledgeable and helpful. I was picked up at the airport by sales associate Kong Xiong who used the drive to the dealership to begin my knowledge journey on the Audi Q5. Paperwork was processed promptly, less than an hour. Kong then spent another 45 minutes reviewing all aspects of the vehicle and its many electronic wonders. I found the staff very inviting and friendly.