Used 2022 Audi Q5 for sale near Hayward, CA

Customer service was very experienced and very cordial. Very peaceful environment. The people there are very knowledgeable about what they're doing.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

I had a really pleasant experience purchasing a new Kia Niro EV from this dealership. Before setting foot in the store I negotiated a price over email with Ali, their internet sales director, and received a great offer for the one I wanted. He took time to answer all my questions over the phone about how Kia's warranties work. I went in the next afternoon and the sale was finalized in under an hour, with no surprises. Ali and the staff I interacted with exhibited a very high level of professionalism.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

The facilities were clean. The car buying and trade in process was easy. Customer service was great and I was given thorough explanations for everything.

Just got my new etron here. Kenneth was really professional with us and we didn’t feel any pressure to purchase. He was very easy to work with and always be on time. I really enjoyed the whole experience purchasing my new car here and would definitely recommend this place, and Kenneth as well

I live in San Francisco and I was looking to buy Audi visiting local dealership. A friend recommended to check Stevens Creek dealership. Although it was almost an hour drive, I am very glad that I took this trip. Everything was perfect, price, service and of course big smile off Cassandra Crawford. I called them in advance and when I arrived all paperwork was done and just needed my signature(and a credit card). Cassandra gave me very thorough explanation of all the functions of the new car and one hour later I was on my way back home. Thank you!

Came in on a Saturday (not planned) and ended up leaving with a car I'm very happy with. I spoke to Cassandra via email ahead of time and she told me that they had the car I was interested in. I had planned on going on a weekday but ended up stopping in on a very busy Saturday so we it was a bit hectic. Overall had a great experience and people were very friendly.

Very friendly, knowledgeable, efficient. Went there without forewarning them or appointment. They had the part, and I was in and out in less than an hour. They are the best.

Search in internet and purchase more convenience at dealership. Seems like there was an honest sale on a used car with reasonable price.

The service manager Dave is the best I’ve seen at this dealership! Very respectful and helpful!

Where do I begin?! This being my first time every purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet ��). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! ���� Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! ��

This was my first time buying from Audi of Stevens Creek. This is a great place to buy a car...ANY car. They treated me with courtesy, all the while prioritizing me and attending to my needs. If had any questions, they were only too happy to help out. My salesperson, Alfredo, was such a nice guy, always willing to take of me and my wife. What a great experience! This is how it should be in all car dealerships! I will easily recommend this dealership that offers such a variety of vehicles, trim levels, etc., as well as excellent customer service. They really take care of their customers. They want to make sure the customer will want to come back, and I will!

Service manager Damon is great. Knew what to do on our car, tried to find us a way to cut the cost. Communicated well

Professional staff. Kevin, Frank, and the young lady who helped me fill out the paperwork were a pleasure to work with. It only took two trips to make the purchase. Absolutely no pressure to buy. They were honest, frank, and didn’t beat around the bush. All car dealerships should be like this!

I ordered and leased an AUdi Q6 from Samuel Wong at Audi of Palo Alto. I made a deposit on the car in December of 2024 and received the car in February. I actually made orders at several dealerships but Palo Alto got me the car first. Sam matched the other dealership price as well without a blink. I also initially opted for the extra care warranties but was told I could decline them later if I wanted. I chose to do that and they cancelled the additional warranties without issue a few days later but it took 60 days for it to work its way through the system. I am still very happy with the Q6. I love the 360 display when parking.