New and used 2025 Audi Q5 55 S line Premium for sale near South El Monte, CA

From step one in the process until the signing of the paperwork, the car buying experience at Audi Fletcher Jones was second to none. Every representative of the dealership present that day was kind, courteous, and very professional. I would highly recommend this dealership for purchasing an automobile.

My needs were taken care with attentiveness and promptly. Service rep made sure my wait was comfortable and enjoyable. I was given refreshments.

Shawn was amazing! An absolute pleasure to work with. I went in with my parents to look at a 2024 Q3 (for my mom), that he had and he instead found her the perfect 2025 with upgraded specs/optics, for as close to MSRP as possible. When the colors on the lot didn’t match my mom’s preference, he went the extra mile to find her one straight off the dock in the exact color she wanted. Shawn was incredibly professional and treated my parents like family. He was very knowledgeable which helped us get across the finish line to get my mom in her new car. I HIGHLY recommend anyone looking for an Audi (or any cars they have on the lot at Audi Ontario) to go through Shawn. We will definitely bring any future business to him. 5/5* in my book.

Amazing sales man, got approved right away and got the deal we wanted! Big thanks to Farzy Rashid for helping us out

I had a good experience at the dealership and Farzy Rashid was most helpful. He walked me through the process with ease

I had a totally pleasant experience at the Audi Long Beach dealership as I was interested in an Audi TTS advertised online. Mr. Kien Phan provided clear, competent details of the essential functions of the vehicle both during the test drive and after the purchase, and Mr Sepulveda patiently discussed financial aspects of the purchase and trade-in over two days (since I needed an overnight reflection period!). When I returned for additional questions after the purchase was satisfactorily completed, Mr. Phan again took the time to answer fully all my requests (in particular I could not raise the spoiler, and I am one of those who hate to check details on an online document). In fact, Mr. Phan found for me an actual paper technical manual, which made me very happy. I know that I can rely on the staff for any follow-up issues. Thank you to all for your competence and courtesy! I love my new TTS. I used to have the first TT quattro model (1999- 2000) that I kept for 13 years, and drove safely in snow, ice and hot weather. I missed it when I subsequently bought a different car. Now I'm happy to drive again this beautiful, dynamic machine, and I am sorry Audi decided to discontinue this great vehicle. In conclusion, I believe that the Audi dealership at Long Beach meets all the professional standards one can expect when buying a new vehicle.

Nothing like Audi Fletcher Jones, best experience! Everyone was professional and kind, highly recommended it. Ask for Karim Jalanbo and you won’t regret it.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

Excellent customer service. I'm treated very well every time I visit. Waiting area is very comfortable. Daryl (service manager) is great. Kept me informed of everything while I waited.