Audi Q5 for Sale in Raynham, MA

Audi Natick Service is as close to perfect as you can get.

I love the service here. It's improved tremendously in the past 7 years I have been a customer. My car is a little lower than most but the shop forman Lewis (sorry didn't catch last name) personally greeted me and explained how they were going to do the oil change on the alignment rack to not damage my car on a lift. The Al Sousa my service advisor and the entire staff worked quickly and informed me every 30 mins about eta. I couldn't be a more happy customer!

Mario Lee was my salesman and the best one I ever dealt with. 👍🏽 He was very attentive, professional and friendly. I really appreciate how much he went above and beyond and how personable he was. He made me feel very comfortable and did not pressure me at all even when I initially went to look at the vehicle. While it was a week before I returned to take a final look before I purchased the vehicle, Mario was so responsive and quickly and effectively addressed any concerns or questions I had. I was so indecisive and kept contacting him to reiterate details. He was so patient and never came off persistent or annoyed. This is far my most positive experience compared to 7 other dealerships I delt with. When I purchased the vehicle Mario held his promise to ensure that the minor concerns were taken care of. When I returned to pick up my readily vehicle it was Mario???s day off and he went out of his way to meet me at the dealership I felt so bad for making him wait for me as I kept changing the time and by the time I got there we were unable to take a picture together I felt so horrible but this gentleman, Jose Garcia filled in for him and took care of us. He was great very outgoing and funny. Thank you Bourne???s for everything! I would so recommend Bourne???s Auto to my friends and family. Amy Pawloski was the person I initially had contact with she would immediately follow up with me. She reached out to me to let me know of the price dropping. David O was very thorough and took the time to make sure I understood the financial process.

Dealership: Wellesley Volkswagen Salesman: Jens Albrecht Auto purchased: 2018 VW Tiguan SE We knew what we wanted, Wellesley VW had one in stock, we were trading in a 2017 VW Jetta and we were paying cash for the balance. So all we wanted to do is visit a showroom and purchase a vehicle ??? no BS, no frills, no pressure, no extras. We dreaded the thought of having to go through the same BS routine that all dealerships seem to embrace. And over the last four years we had bad experiences with two local VW dealers, one involving a disrespectful salesman and one involving a dishonest salesman ??? we walked out on both and never looked back. Working with Jens at Wellesley VW was a breath of fresh air. We arrived in the showroom on a Saturday morning, text drove the vehicle, put down a $500 deposit and paid the balance when we picked up the car on Monday. Since we explained that we were paying cash, Jens bypassed the requirement of meeting with their finance person and handled 100% of the transaction himself. We were in and out in 20 minutes. Unlike the majority of our experiences with all types of dealerships, Jens Albrecht put his emphasis on customer service. And unlike most dealerships, Jens Albrecht listened. We recommend working with him without reservation.

Jon was such a pleasant person to work with from the moment we met him to driving the car off the lot. He was confident in our buying power and was so friendly. He is very good at his job I even signed for a car I didn't drive yet (my Fiance test drove). We've been to Lexus and Audi before coming to Viti and the lack of confidence in the salesmen was weak and it really didn't make me want to purchase from them. You never know the kind of money people have in their pockets all salesmen should behave like Jon and welcome any sale they might have with confidence and a good attitude. We will be back when our lease is over and we hope that we will be able to work with Jon again.

I visited this dealership on a Sunday and looked at 3 cars. The first thing I noticed, and really appreciated, was the fact that no salesman was out at the parking lot ready to pounce on "prey." I walked into the showroom and a nice gentleman called a consultant over to assist me. My sales consultant was Kyle Rego. I felt comfortable talking to him, which says a lot, because I really hate car dealers. Period. Kyle did not pressure me at all. He asked intuitive questions, which, in turn, helped us with narrowing down the right vehicle for me. He provided Carfax information, without being asked, for each vehicle I drove---something that I greatly appreciated. During the test drives, he let me talk and ask questions. He listened. I have purchased two vehicles on my own prior to this experience. Sadly, both experiences were horrendous. I'm glad that my buying experience at this place has somewhat restored my faith in car dealers again. Not only was Kyle helpful and friendly, he was respectful, too. The F&I Manager, Ricardo Dordete, was also terrific. He answered all of my questions. Also, I truly appreciated that he was thorough in his explanation of every step in the financing of my vehicle. It was the smoothest car buying experience I have ever had, and I will definitely go back to them in the future.

Chuck Shaw and his team do a great job! I highly recommend them.

Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Found many in the area. Bourne's auto center was the best price so I put them on my list for my first stop in my test drive itinerary. Contacted them via email and got a quick response from Amy who was very professional with setting up a time and date for a test drive. Very nice lady. I had 2 other appointments that same day but Bourne was the best price hands down. Came in for my test drive and met with Victoria (Tori) Very kind ,professional and knowledgeable employee at Bourne's auto center. She greeted me with respect and wasn't pushy like other car dealerships. She had the car pulled up front for me to check out and drive. Which the drive was awesome as ppl who own Subaru know...... Came back and said to Tori that I dont need to look any further this was the car... We talked and she helped out on every aspect of the financial set up before going to finance department. All in all every one that got me into my new car I salute you. I will be sending everyone that I know to Bourne's auto center when in need of a new vehicle. They have one of the best line up of vehicles on site.👍

So far I must say I have been pretty pleased with the everyone at prestige. Bobby was my salesman and was very up front with me , I did not feel pressured during negotiations and Bobby was up front with me. I like how nobody tried any sketchy sales tactics such as taking my keys; after my trade in was appraised I was given my keys back before negotiations started. I was given more money for my car than any other dealership offered me (including the big guys) Bobby Martin and I sat down and reached a number we both agreed upon , although it was close to closing time for the dealership, I met with finance and was told there was an 80% chance of approval and I would know the next day. The next day I remained in close contact with the Prestige but they still did not hear back from the bank, on the third day, I was informed that I had gotten approved and could come in to finalize paper work. On this day my salesman Bobby came in on his day off to to finalize everything and be sure the truck I bought was clean , he agreed to meet me at 6:00pm and he was there right on time. Bobby was honest and let me know that the vehicle would still need to be serviced and let me know when to call to schedule service. After driving the vehicle, I did notice an exhaust leak , Bobby assured me that they would get this fixed and I spoke to the service department and they scheduled a drop off time for service and agreed to issue me a rental without any hesitation. So far I have nothing to complain about , buying a used vehicle is different from buying a new vehicle and the dealer really makes or breaks the purchase. I will be sure to send all my family and friends to Bobby as long as the final stages of my purchase and the service to the truck is successful and I have no doubts that this will happen and in a short time period. Prestige won't offer you free lunch and a padded waiting area , but to me, that's not the purpose of going to a car dealer, prestige will not heckle you to purchase a car. Prestige will be honest with you and let you know if a deal can be made . When I met with finance for the final time I was told that my interest rate went up a couple percentage points, but I was assured I didn't have to make the deal , the difference was $18 a month and I chose to agree to this , but I wasn't pressured into this. Bobby is an upfront person who won't lead you on and then let you down , I am sure everything will go well with prestige's service department and I will be a happy customer. Thank you to Bobby Martin, Jerry and everyone else who helped me out.

So I???m the type of person who does my research on things; I rarely walk into something, especially a large purchase blind. Myself and my boyfriend started looking into cars and more so car dealerships a few months back. Having previous car buying experiences, along with listening to many car purchasing horror stories of: all day affairs haggling, walking in and out of the dealership, harassing bartering phone calls???reminds me of the day in a life of a dysfunctional relationship, I was all set with that thanks! A car is an extremely large purchase, and for us it was the biggest purchase we???ve made together thus far, and who wants to start such a life event on that type of note? So when I was doing my research I stumbled upon S & E Auto which just happened to be right in our new neighborhood, and the reviews on Yelp were stellar with highlights of feeling no pressure, comfortable, and even someone feeling compelled to write a review even though they didn???t end up buying a car there! So we went by to check the place and cars out. First and most importantly, we weren???t bombarded when we drove into the parking lot. I swear some dealerships must have super spy telescopic cameras that spot you from a mile down the road, or maybe it???s the sales sharks who smell car seekers blood from a mile away. We actually walked around the parking lot and when we were ready to ask questions we went inside and spoke with Chris. He was personable and answered our questions. He didn???t lead us to the most expensive car on the lot, actually quite the opposite, he let us lead and gave his honest input on certain cars and what he thought would fit our needs as well as what cars would be of the best overall value. Whoa, right? We didn???t buy a car that day, we drove a few and then went home. No pressure to sit down and talk numbers, literally walked around the lot, chatted, drove cars and went home. We visited a few other places and actually went back multiple times to S&E as well as their sister dealership???or maybe it???s their cousin dealership seeing as the owners of both are cousins ;)???great story there too if you check out their website. But each time we visited there were no sighs that we were yet back again, there was still no pressure, it was very laid back and we were treated like equals, and weren???t hounded and treated like a minnow in the midst of a money hungry shark that hadn???t eaten in months. We knew from the first time we went to S & E that we really wanted to buy a car there, we just had to figure out which one best fit our needs and budget. I can whole heartedly say that I truly feel they gave us the best all around deal they possibly could and offered us worthwhile extras that we couldn???t of gotten elsewhere like an awesome protection plan that covers more than you could imagine. The whole experience was actually enjoyable and rather quick and another bonus was we dealt with one person from start to finish! Which I???ve never seen or even heard of before. After we decided on the car Chris went over in detail number scenarios with us for about a half hour, answering all our questions, we then slept on it and came back the next day and signed all the papers which took less than an hour and then picked up the car 2 days later! There were no last minute surprises either! I think Chris was just as excited as us the day we picked up the car! He also sat with us and gave us a tutorial on the electronics and helped to sync my smartphone to the car. I would more than recommend S & E to anyone and everyone who is considering buying a new vehicle. This is the place to go and when it???s time to purchase a new vehicle we will definitely be back! If you end up stopping by tell them Becky and Mike sent you! Now time for us to ride off into the sunset in our 2015 Ford Fusion....