Used Audi Q5 for Sale in Santa Cruz, CA

Nicest service experience I have ever had. Prompt attention from the moment I drove in. Great new VOLVO for a loaner car. Could not ask for more.

I love my Q5. It has all of the features that you would expect from an Audi, and it definitely had the power when you ask it to go.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Got appointment scheduled, dropped car off for service and picked up my clean, freshly washed car 30 minutes before the promised finish time. No drama and very systematic. Just the way it should be.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I would NOT recommend Julian Keogh as a salesperson at this dealership. For cars in this price range, you would expect professionalism and will be left disappointed. What a disastrous sales experience. All the wrong things were said and then made even worse on subsequent visits! I'm sure that the other salespeople are fine and I've had nothing but a great experience when working with Cory in service. The reason I'm rating so high is because of the General Manager Vincent. He has gone out of his way to help me recover from the poor experience when purchasing my F Type. If it wasn't for Vinnie and his assistance, the rating would be much much lower. Vinnie genuinely cares about the customer experience and is attempting to raise it to the luxury levels it should be in this price range. For now, he has to work within the constraints of the current facility and employees but I'm sure that over time he'll succeed.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I had the pleasure of working with Tenzin on the purchase of my vehicle. I first inquired over the internet and Tenzin was quick to respond. I really appreciated his straight forward approach, willingness to help me find a car in a short time frame, and timely responses to all my emails. It was such a time saver to have done everything via email since I don't live near the dealership. When I got to the dealer to actually purchase the car, Tenzin made sure the process was painless and efficient. Even though the original car I wanted wasn't available anymore, he found me a great alternate at a fair price. Overall, I would recommend friends and family to work with Tenzin. He wasn't overly pushy and kept to one form of communication (other dealers would call, text, and email me several times a day which was annoying since I have a day job). A very straight forward and honest person! I also worked with Andrei once I arrived at the dealership, who went over all the paperwork with me. He answered all my random questions and made sure the paperwork process was easy since it's not the most fun part when buying a new car. I dealt with another employee (I forgot his name - so sorry!) but this gentleman was the one who walked through my car and showed me how to use all the different features. He was very kind and patience. Overall, this had to be one of the best car buying experiences. I was at the dealership for 2 hours, which I thought was not bad at all. I thought I would be there for 3-4 hours. Everyone was really nice. I would highly recommend Audi Stevens Creek to others!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Audi Stevens Creek is absolute the top choice if you are searching for your next vehicle. I am glad to purchased my A5 from them. Not only they have a gigantic fleet to choose from, they also have the most sincere and efficient people! Here are some of the characteristics of them. 1, top expierence and knowledge to help choose your car. 2, prompt reaction to arrange test driving. 3, detail-oriented consultation. 4, confidence in Audi brand, yet very objective comment over competitors. This is a big bonus! I would definitely recommend them to my friends!

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I am a very happy returning customer to this outstanding dealership I just swapped my old Q5 TDI with a new Q7 TDI after a sincere advise from Andrei Smith to consider getting into a New TDI again I love Audi TDI technology and what it offers in economic consumption, power and cleaner technology but the best part is buying it through a very thoughtful, professional sales team: Andrei Smith and Tenzin Soepa Audi Stevens Creek sales team was awesome in communicating sincerely and truly like best friends putting our needs first and in details explaining and comparing our 2 best options I ended up buying a New 2015 Q7 TDI that had it's emission modified to comply with EPA and was offered for sale way below market price I have to mention also their Financial department Wayne Wallace a true sincere and a smart and kind person who went out of his way and called me early Sunday morning after I purchased the car to give me even a better deal and the best warranty and car care programs possible to match my family needs Thank you all very much Stevens Creek Audi!! You are simply the Best I mean it with great pleasure

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

I contacted the dealership by phone a few days ago, and was lucky enough to have Tyler answer! He was fantastic, he checked in with me the following day by phone to see if I had any questions before making the drive out to the dealership (I live 2 hours away). When I arrived, he was ready for me, super friendly and helpful, and overall just really awesome to work with. After a long process of test driving, trading in my old car, and filling out paperwork, we then got connected with Jana in finance and she was a ray of sunshine, really fast and knowledgeable, and super friendly. though it was late and we were tired, she made the finance part very seamless and painless. Over all, everyone was great and we???re patient and nice to our cranky toddler!!! Thanks to the whole Audi of Stevens Creek team, for a great experience!

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

Was looking to replace my wife???s vehicle as the lease ended. Had decided upon an A7 but a new one wasn???t in our budget. Spoke to Cassandra Crawford, who has sold me 6 other Audi???s and she said, ???wait a second, you like Diesels right???? I agreed and she proceeded to put us in a brand new 2016 A7 TDI Diesel that was loaded. Best of all we got a large discount and an extremely low interest rate. I???m happy, my wife is happy and we own our 7th Audi from Steven Creek Audi. Great outcome!!

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

Emane was great!! After an accident I experienced, I was in the market for a new S.U.V. I was in the market for a new Audi and visited ASC based on their great location on stevens creek blvd. I had an idea of what I was looking for and as soon as I arrived I was quickly greeted by a happy salesperson named Emane. He patiently walked me though all of the features of the 2018 Q7. Emane helped me find the perfect Q7 for my family and he was able to get me a price I couldn't say no too. I also met Joe who was Emane manager and Joe better explained my purchase options and the benefits of a prepaid lease. Completely painless process and I would highly recommend Audi Stevens Creek to my friends and family. I'm going back soon to add another Audi to the family. Visit Emane & Joe and they'll take care of you

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

On the same day I had my Passat serviced for diesel exhaust fluid heater replacement, I had CEL light warning and AdBlue low-level warning even though the AdBlue fluid was refilled. It turned out that the AdBlue level sensor was broken and had to be replaced. Unlike diesel exhaust fluid heater, the AdBlue level sensor was not covered. Diagnosis, sensor part, and labor would have cost more than $1200. My service advisor exempted the labor cost and that helped reducing the repair bill.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

Seriously, great service, I pulled up, dropped the car, and was out the door in less then 15 minutes. This is typical customer service here, I have never had any issues. I've owned a Mercedes years ago, and when I took it in for Service st another dealership, it was never pleasant, and took so long. Again, great service, Danny took great care of me and my car, having it brought in in a timely manner and the repairs completed right on time. I appreciate this so much,

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I've never experienced customer service like this in my life. I wish they could run every business and every operation the way Daniel Salinas ran the show.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

Had problems with exhaust filter was from out of town took me in and fixed it when Chevrolet wouldnt thx for the great service five stars in my book thx mr Gonzales and crew

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

I brought in my 2014 BMW i3 for an in-warranty service as my dashboard was showing a malfunction with airbag module. I was promptly assisted, given a loaner as the diagnosis and service would take more than a day. I was given updates every day at 5pm on the status. Although the actual service took 4 days, it did not bother me because I had a loaner, and also becoz I was kept updated on the status all throughout. A couple of days after the servicing was over, I got a call from my service advisor (John) asking me how my car was doing. I really appreciate that !

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

All the informations needed were given to me. The buying process, requirements and all the necessary data in buying a used car were given to me.

This vehicle is fully loaded and has many safety features, in fact Audi wins safety awards each year. Drives like new, and is a top luxury SUV.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.