Used Audi Q5 for sale near Shackle Island, TN

The level of professionalism and politeness goes beyond any expectation I had. They were patient and willing to work hard for my needs. Matt and Shawn were willing to go out of their way to help me and communicate any concerns that I had. Highly recommend!!

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

Pleasant experience. Staff knowledgeable. Facilities were great. Plenty of cars to choose from. Bought new. I can?t think of anything else to put in the review.

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

The root cause of the problem my car was having was found quickly. Service manager kept me informed of.progress. Repair finished ahead of promised time. This is not the dealer nearest me and it is worth going a bit further for trustworthy service.

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

This is my first Audi; it is a 2014 people swear that it looks brand new. The most comfortable elegant ride I have ever owned. Bought at MotorCars of Lansing, MI., that dealership is amazing. The only thing missing is a backup camera.

Perfect! Joel and Richie are great, honest guys. Very smooth purchase!!! Our 16 year old LOVES his "New to him" FJ Cruiser. We could not find one anywhere else!

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

One of the best car-buying experiences I have had in many years. The process was easy and quick. Salesman was great. Will definately return when my daughter or wife need another vehicle.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Overall everything went well. The process of buying a vehicle is long, but they did a good job. I picked it up on my birthday and they made it wonderful.

The overall experience was good. We did end up purchasing a vehicle, and are very satisfied thus far. The facility was clean, but could use some updates. The waiting areas where a little less comfortable than some other dealerships we have been to recently. Would still recommend this dealership, as the feedback I would have would be how to get better and is not a complaint.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

I purchased a car from out of state they were very helpful and friendly answered any phone calls or texts in a timely manner walked me through the entire process and I am very pleased with my vehicle

I love my Audi Q5. I have two small children and I feel so safe driving this SUV. It has a great sized trunk area. In the future once I pay this off I will stay with the Q5 and just go newer. I believe it is worth every dollar!

Great people greats cars. Bought a 2010 jeep grand cherokee in perfect condition ,Will do business with them agian. Thank you for the great experience

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.

Cameron found the truck I’ve been wanting for 2 years! He let me know as soon as it rolled off the delivery truck and held it until I got there! I can’t say enough great things about him! Super sweet, extremely helpful and knowledgeable.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

About as pleasant as a car-buying experience can be. Only hiccough was that someone else scheduled a test-drive of the same vehicle at the same time as me. Since you sign-up for specific test-drive appointments, conflicts like this shouldn't really happen. Nonetheless, while waiting, I test drove another vehicle and liked that one better anyways. My only complaint would be the mandatory fee for the PermaPlate treatment (not included in the advertised price unless you go all the way through to see what the out-the-door price would be). Maybe the 5-yr warranty that comes with the treatment will be worth it, but frankly, I don't ever appreciate mandatory dealer add-ons -- especially when I learned that the owner of EchoPark's parent company also owns PermaPlate. Definitely sus, but even with the fee, prices are competitive.