I was looking to sell my Canadian vehicle and went to CarSense Chester Springs for a quote on a Saturday. They gave me a quote and I mulled it over for a couple of days then returned on a Tuesday morning to sell. The process was almost complete when they realized that they would not be able to resell my vehicle wholesale to an auctioneer (because it's Canadian and still reads in km) which meant the vehicle was basically useless to them. I could tell the buyer and other sales associates felt bad, but they also felt that their hands were tied and they couldn't purchase the vehicle from me at a loss. What happened next was truly unexpected. After checking all of their options and determining that yes, it was true that they couldn't sell my car at anything near the value they would pay for it THEY TOLD ME THEY WOULD HONOR THEIR INITIAL QUOTE ANYWAY. And they did.
My situation is pretty specific (Canadian vehicle, unfortunate oversight made when pricing out my vehicle, etc.) but overall it demonstrates that this is a dealership with integrity and heart. "Auto dealer" and "classy" aren't terms typically uttered in the same sentence, but I can definitely say that CarSense is a dealership with class. I have already relayed my experienced to several people and I will continue to do so. I would highly recommend CarSense Chester Springs.
2017 Audi Q7 2.0T Premium Plus Review
Love the styling and quality.
by Shawn S. from Indianapolis, IN
April 14, 2019
5
Comfortable, fits family cargo needs with plenty of performance for my liking. As the ergonomics and technology continue to evolve, Audi continues to lead. But most importantly, he "ride" is superb.
Looking for BMW or Audi? Check out this dealer. Smaller dealership but alot of nice cars. Went for a test drive in a 2006 BMW 330i and loved it. Very nice and a good price. Only reason I didn't buy was because I wanted to check other cars out.
2017 Audi Q7 3.0T Premium Plus Review
I love it!
by DC Scorpion from New Castle, DE
April 7, 2019
5
My car has everything that I wanted. Still learning about all of the features and functionality. Rides like you are floating on air. cars.com allowed me to make comparisons and make the right choice.
We bought a pre-owned Mercedes E350 4Matic from Manheim Imports. Salesman Greg was helpful and professional. The car still needs few things (extra key, floor mat, and some fixing) that they agreed to complete. We are very satisfied so far. We recommend this dealership highly.
2017 Audi Q7 3.0T Prestige Review
I feel safe in this car.
by ARN from peoria il
November 28, 2018
5
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
I was searching nationwide for a particular S4 with very specific features. From the start Hernan Diaz-Egg was very receptive to helping me find what I wanted. He answered all of my questions even though I wasn't able to see the car in person until I flew up to the dealership. He worked with me to make the purchasing process as quick and efficient as possible. Jacob walked me through all of the features to make sure I understood everything about the new car. I flew up that afternoon and was driving away by sunset. Great facilities and overall experience. I can confidently recomment Autohaus Lancaster.
2017 Audi Q7 3.0T Premium Plus Review
Outstanding Road Car
by John from Naples
October 3, 2018
5
Put on 5000 miles in July and couldn't be happier, great MPG's and comfortable! Very stylish Ink Blue with Parchment leather. Would highly recommend. Traded a 2015 BMW X5.
I recently purchased a 2017 Audi Q7 from Audi of Lancaster and had a very pleasant experience. My salesman, Hernan Diaz-Egg, was very knowledgable on all features of the vehicle, and his attention to customer service was second to none. I have already recommended Hernan and Audi of Lancaster to a friend.
2017 Audi Q7 3.0T Premium Plus Review
beautiful piece of art
by aserbest from Chicago, IL
September 30, 2018
5
This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.
I won't shop for a car anywhere else but Twin Pine
by EC_Keith from Hanover, PA
November 6, 2018
4.7 (455 reviews)
We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else.
They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion.
We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level.
The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you.
Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases.
2017 Audi Q7 2.0T Premium Review
Style
by Lace962 from Romeoville
September 27, 2018
5
Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased
Great Experience Buying a BMW X3 M Sport from Mannheim Imports, When we arrived we were were Met by Greg our salesman He is Very Knowledge and Respestfull , The Test Drive and Paper work went Extremely smooth No Pressure Quick and Easy , and the X3 was Extremely clean and a Full Tank of Gas! Greg and Manhiem Imports Thank You!
2017 Audi Q7 3.0T Prestige Review
Great Car, but quality not so much.
by 4SAudiFan from San Diego, CA
August 7, 2018
4
Having owned a 2011 Audi Q7 in the past, I expected a great riding solid SUV in the re-designed Audi Q7. The interior is definitely very nice and luxurious. Controls are easy to use and the quality of materials appears to be very high. The seats are the most comfortable I've ever sat in. They sometimes don't hold you in place when taking a corner on the faster side, but they are definitely comfortable seats to sit in. Interior space is good, however I was expecting a larger trunk space in the re-designed Q7 given that a common complaint about the previous gen was the trunk space, but it is good enough for Costco trips and trips around town. The ride is smooth and quiet. Power is more than adequate. As far as the quality, my car was in the service department for about a month and a half total in the first year. First issue that caused it to be in the shop for over a week was that the paint had sap etching all over the hood and top of the car. This was the dealers fault for parking it under trees, so not an Audi specific thing. When I bought the car, the shift lever leather was scratched, so that had to be replaced. The rear bumper was out of alignment by 1-2 mm on the left side, but it seems to be an issue with a lot of the Q7's. Homelink worked for a week, then would need to be re-programmed so the entire unit had to be replaced. It was replaced and working, but it doesn't work like the original one did. Instead of being able to program it by holding your remote pointed towards the rearview mirror, I now have to go to the rear of the vehicle and get it close to the HomeLink transmitter. Not a big deal because you only do it once or twice, but it sucks that it doesn't work the way it did before the repair. The driver seat started making a clicking sound about a week after taking delivery and it never went away. I bought it up to the service dept, the service manager heard the noise for 5 minutes straight, and they ended up saying they couldn't do anything about it because it might just be a characteristic of the seat. A year later I brought it back and they finally sent it up to Audi Corporate and they replaced the entire seat frame. The clicking seems to have gone away, but they did a horrible job of putting the seat back together. Multiple items needed to be fixed included the plastic seat cover on the rear of the seat, the plastic trim on the left side of the seat, the leather had to be re-installed correctly around the headrest, plastic clips had to be re-installed correctly around the base of the headrest, and now when driving around corners I can feel the leather slipping from side to side slightly like it wasn't attached quite right to whatever it's supposed to be to keep it in place. The driver seat trim around the seat controls had to be replaced because it would squeak every time I got out of the car. The panoramic roof had to be fixed due to rattling. Headliner had to be removed twice due to rattling and in the process the headliner was scuffed up in multiple places. The car would pull to the right after only 3k miles. The tires were apparently to blame so those had to be replaced. The passenger front window rattles occasionally. The service department has taken care of most of the issues and the car itself is great to drive. So overall I'd recommend the vehicle, but with a warning that you may have some headaches getting some minor issues fixed.
Hernan is probably one of the best car sale professional I had the pleasure of interacting with. Very straightforward, knowledgeable and very professional. He promptly and quickly searched for a car with the specifications I wanted among other dealers in the region, and got all the work done very quickly. On the day i took delivery, he spent considerable amount of time going through all the options and operating details of the car. I highly recommend him! I am on my 5th Audi from Hernan made this this best experience yet. You can expect care and honesty with Hernan. That is why I will keep going back!
2017 Audi Q7 3.0T Premium Plus Review
Great Crossover
by Chezzle from Wadsworth
July 9, 2018
5
Wish I purchased one sooner.Great on fuel.comfort and style.Feel very safe in it.Roomier than it looks.Incredibly smooth ride.Would buy again.Wish it was priced lower though.
I worked with Hernan Diaz-Egg and he was great. He's very responsive and helped make the process smooth and painless. He even followed up days later to see how everything was going with the car. I highly recommend.
2017 Audi Q7 3.0T Premium Review
Everyone enjoys the smooth ride
by DES IlovemyAudiQ7 from Georgia, Georgia
June 28, 2018
5
This is a very room car. Holds 7 adults comfortably. It has nice acceleration on turns and even my friend who drives the big Mercedes truck noticed a smoother ride. The only negative comment... the cup holders in the driver console are too small and the mmi interface could be smaller. I don't have a place to sit my phone.
We found additional vehicles that are close to your year range.
We bought a pre-owned Mercedes E350 4Matic from Manheim Imports. Salesman Greg was helpful and professional. The car still needs few things (extra key, floor mat, and some fixing) that they agreed to complete. We are very satisfied so far. We recommend this dealership highly.
2018 Audi Q7 3.0T Prestige Review
Completely in love with the Q7
by AudiAllez from Arlington, VA
March 18, 2019
5
This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.
A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.
I was searching nationwide for a particular S4 with very specific features. From the start Hernan Diaz-Egg was very receptive to helping me find what I wanted. He answered all of my questions even though I wasn't able to see the car in person until I flew up to the dealership. He worked with me to make the purchasing process as quick and efficient as possible. Jacob walked me through all of the features to make sure I understood everything about the new car. I flew up that afternoon and was driving away by sunset. Great facilities and overall experience. I can confidently recomment Autohaus Lancaster.
2018 Audi Q7 2.0T Premium Plus Review
Just a beautiful car thats really fun to drive....
by Linda from Modjeska
February 12, 2019
5
Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great
I went in to look at a few vehicles. The experience was excellent I was shown a few vehicles and test drive one. Would definitely recommend this dealer to a friend.
2018 Audi Q7 3.0T Prestige Review
Exceptional value
by Jack McC from Bradenton FL
February 5, 2019
5
This vehicle is far superior to the other premium cars I investigated. Although a little more expensive there is certainly enough value to justify the price.
I worked with Hernan Diaz-Egg and he was great. He's very responsive and helped make the process smooth and painless. He even followed up days later to see how everything was going with the car. I highly recommend.
2015 Audi Q7 3.0T Premium Plus Review
Audi SUV's surpass BMW and Porsche in both gas and
by David, a deisel guy from Middle River MD
February 27, 2019
5
The deisel TDI , a VW design, gives plenty of. Low end power and smooth top end power to spare. It is the milage champ of high end SUV's. Great three row seating for family, sports and guests.
I won't shop for a car anywhere else but Twin Pine
by EC_Keith from Hanover, PA
November 6, 2018
4.7 (455 reviews)
We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else.
They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion.
We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level.
The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you.
Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases.
2018 Audi Q7 2.0T Premium Plus Review
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
5
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
We almost live in Chester County and we have a lot of dealers in our area, but we made the trip to lincoln to Twin Pines car dealer. We think they have some of the best selection of higher quality cars. Also have alot of friends that have bought from Twin Pines and they are all repeat buyers. that gives me piece of mind that we are dealing with an honest car dealership. we just purchased our second car from them trading in the first one.We are completely satisfied with the process and the people involved in it . Shout out to Brock Haller,thanks for all you done! Along with a few others there.We were treated with respect and kindness,something being lost in this day and age! God bless all of you folks! Truly Satisfied, The Fingers
2018 Audi Q7 3.0T Premium Plus Review
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
5
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
Just took delivery of my new 2016 Q5. Awesome vehicle (I like the Q5's, this is my 3rd one)! Hernan Diaz-Egg was my contact at Lancaster Audi and you could not ask for a better person. He truly had my best interests in mind throughout the entire transaction.
2018 Audi Q7 3.0T Prestige Review
Best Car I've Owned
by LarryB from Alexandria, VA
November 8, 2018
5
This car has everything I wanted in the vehicle and meets all of my requirements. It has plenty of leg room in the front and back, as well as having plenty of space for cargo.
I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
2018 Audi Q7 Prestige Review
Nicest SUV we have driven or owned
by Audi Mom from Rockford, MN
October 7, 2018
5
This Audi Q7 is state of the art and is a leap ahead of all the competition. Absolutely the nicest vehicle we have ever owned. Would highly recommend if it’s in the budget
They really help me out buying car!
Especially Leo Nicastro Thank You for Everything!! I recommend to you guys work with him...He is Professional..
2018 Audi Q7 Premium Plus Review
Very satisfied customer
by Retd Nluvnit from Bronx NY
September 24, 2018
5
The Q7 definitely met my expectations. The price was a bit high but you can't put a price on safety & reliability. The cockpit takes awhile to get use to its features but im learning as I go along. Not used to having so many options and buttons on an suv. All it needs is to drive itself and we're set. 3rd row is a bit snug but roomier than the lexus rx350L
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