After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
Saludos. I just want to thank Herman for his excellent customer service and support during the process of purchasing my first Audi. Based on this experience and excellent customer service I hope to continue our future business venture. Muchas gracias Hernan.. mi A6 esta vacanisimo...
Working with Hernan was a terrific experience. He set the proper expectations, helped me in any way he could, and did not oversell the product. His confidence in his product transferred into my whole buying experience.
Hernan made the buying process easy. Absoletely no pressure to buy! Very detailed maintenance records provided. Definitely would recommend Hernan for your next vehicle. Entire Autohaus Lancaster
Staff was helpful.
Had a very good experience buying an audi from Autohaus. Our salesman, Hernan, is outstanding. He was a pleasure to work with, very responsive and knowledgeable about the vehicles and the process. We arrived at the dealer later than expected, an hour before closing. But he had made all the arrangements and notified the other departments so the paperwork could be expedited and the car ready. Hernan is an asset to the dealer and his customer service was the main reason I was willing to buy this vehicle from an out of state dealership rather than from another dealer located closer.
Hernan, has helped me again....third car I bought there and this experience was great again. I was traveling alot and had to do things by phone, but once I got in town evrything was handled as usual and the process quite painless. Jacob finished up in the paperwork dept and made that boring task smooth and comfortable. Kudos again to everyone at Autohaus.
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
Our car buying process went extremely smooth. Richie was wonderful. He was not pushy and responded promptly to my call regarding the vehicle we were interested in. We are extremely happy with our purchase. Came from Baltimore, Md.
I agree with the other reviews, no pressure sales team! In fact we found exactly what we were looking for right before going out of town. Ritchie has no problem holding it for us. Notary next door made the buying experience easy.
First, Garrett thank you. I am a terrible customer to deal with!!!! I was texting Garret for information wayyyyyyy after normal biz hours...He replied everytime and several times after 10PM. Car was priced right. Trade price was right. Service was right. Can't beat them...Best overall experience at a dealer in a lonnnng time. Thanks again
I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
It's been 2 mos since buying my '11 GMC DENALI dually from Lime Ridge. I live nearby and am always impressed with their inventory, so after deciding to upgrade my ride, I reached out via their website and Jamien called. This was my 1st diesel purchase, so I had many questions for him. Afterwards my wife and I decided to visit the dealership, where we test-drove 5 different trucks. It turned out to a very busy day for the dealership, but Jamien was patient and gave us the time and space we needed to make our decision. He also hooked me up with some performance mods as part of the deal, gave me a fair price on my trade, and has even taken care of some issues I discovered after the fact...at zero cost! Jamien has been great to work with before, during, and after the purchase. I have been 100% pleased with this place and highly recommend them. In a world full of used auto dealers, these guys stand out above the crowd!
Saw the car online. Looked like a good deal. Read some not so great reviews about this dealership but liked the price point for the vehicle year and low mileage so gave them a shot. Tremendously pleased with the car, the experience, and the staff. Josh sold us the car and Ryan, the manager, filled in when Josh was closing another sale. Very informative and considerate gentlemen. I was pre-approved which made the process smoother. Also received great value for my low mileage trade in. Plan to return for my next purchase.
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
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