I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).
Had been shopping for a used Volvo for our 16 year old twins, had checked out dealerships as far as Rockville. Wound up purchasing a car from in town at Criswell. Great customer service, easy transaction, low pressure. Very satisfied with the S60 we bought for our teens. They do an outstanding job with reconditioning the used vehicles they sell. Thanks Vance, Austin and Allan!
Ok, yesterday we took delivery of our 8th Audi from this dealership, and it was a great experience. Tim Ellis, and Mike Sherl really made the purchase happen, and a great deal! We recommend this dealership without reservation!
I traveled from the Richmond VA area to purchase an Audi A6 TDI . Chris Tarsa and Tim Ellis were excellent in the sales process. All initial interaction was done over the phone due to the distance. Chris said he did not want to meet my expectations but exceed them which was done. I purchased a new 2016 TDI which had been on the lot for close to 3 years. They did a beautiful job of properly detailing the A6 to meet my very discerning eye. I have purchased a number of vehicles and this experience was the best in my history. It was a pleasure to deal with a team that was honest, up front and to the point.
Anticipating the unexpressed & Exceeding Expectations
by K.Olopade from DealerRater.com
December 4, 2018
Most car buying experiences are often wrought with the misfortune of a dealership who's not it tune with it's clients until Audi Silverspring. I met Ryan Henehan [Inventory Mgr] while waiting for information about a specific trim but he personified the understanding of a certain culture of leadership that titles do not make leaders.His understanding of "Taking Ownership" is why we ended up buying our vehicle here. Ryan possesses an acute sense of Relational Intelligence from his measured words that had succinct impact,to exemplary follow-up even when i'd expressed that I was moving on to other alternatives. Ryan isn't part of the sales staff but I tell you,he became the most important person to whom my wife and I committed our loyalty. Mile One is blessed to have such a dedicated team member within her organization. He convinced me. F.Olopade
This dealership is 1st class all the way. Our salesman Atanas was incredibly nice and quite knowledgeable. The entire process of leasing our new Q7 was the most relaxed automobile purchasing experience ever. I highly recommend Silver Spring dealership
This is the third car I've purchased from them. Muhammad Uddin & Prashant Paul and Nishant Paul was so helpful,attentive and efficient during the entire process. Amazing deals and customer service. Will definitely buy all my cars here! Thank You Guys Zeshan
Great car buying experience from the top Porsche team.
by Matt Lennox from DealerRater.com
November 28, 2018
I want to thank RJ Sidhu, Casey Parkin, and Porsche Silver Spring for a wonderful car buying experience. RJ Sidhu knows the products inside and out no matter if you want a base Macan or GT2RS with Weissach package. They are very straightforward throughout the entire process and are professional from start to finish. If you are looking for a Porsche go to Porsche Silver Spring and ask for RJ Sidhu.
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