Used Audi for Sale in Annapolis, MD

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

I bought a lovely car and I drove it about 2 years. My parent also love it.Driving on this car is very well and make me feel comfortable :)

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

Audi TT is perfect replacement for a Porsche 911 Reliable and racy zoom zoom All options standard with the S-package Super fun hate to sell it

My car buying experience at Audi Annapoli was very pleasant! This was largely credited to how AMAZING Renzy was from the second I walked into the dealership to the moment I drove away in my beautiful new 2018 A4. He helped me find what I was looking for and opened my eyes to some things I hadn't considered. Prior to Audi Annapolis, I had been to dozens of dealerships and felt uncomfartable and defensive. Renzy is very trusting and easy-going; I was able to let my guard down without feeling that I was getting scammed or swindeled. This was my first time getting a car alone, and I am so grateful to have the opportunity to have worked with Renzy and the folks at Audi Annapolis. The next time I'm shopping for a new car, this will be my first stop!

Very stable car, comfortable but the interface with driver by the connectivity system could be better. The exterior design is sharp and the interior has very good finishing surface .

Upon Lake's greeting to us, he asked what we were seeking. After I informed him which car I was seeking with color and options I sought, he quickly retrieved that model for me to test drive and then let me drive over to their extended lot to show me the exact car in color that I was seeking. Once we were back at the dealership Lake quickly got the leasing process moving and the car brought over, cleaned and ready for me. The leasing process was quick as well. I say all this to get to this point: Lake Walton was informed, personable and on top of getting the customer what they need without wasting your entire day. If you're seeking a car by a knowledgeable salesman please check with Lake Walton at Criswell Audi of Annapolis MD. This was my 5th car purchase and without a doubt the fastest and most pleasant purchase and it's mostly because of Lake Walton. Also, I want to give a shout out to the team that assisted Lake in my car purchase and this goes down to the people who washed and prepared the car for me. Everyone's help is greatly appreciated. Happy customer (H. Turner)!! Purchase on 1/2/16 A great start to my new year!! Thank you ALL!!

This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.

My wife and I purchased a 2011 Q7 in December (16) the vehicle was in excellent condition. It was clear Audi Annapolis takes great pride in the condition of the vehicles on their lot. Our salesman Michael Benso is a class act with his pressure free salesmanship. We returned to Michael and Audi Annapolis the next month to purchase another pre-owned vehicle 2017 Q4. Both experiences were equally impressive with Michael diligently working to answer all of our questions while patiently negotiating the sale. This is how car ALL dealerships should operate.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I traded in an Audi S5 for an A6, and everyone at Audi of Annapolis really took care of me! Thank you to Al Zayas, the best salesman ever, and to Mike Scherl (sales manager) for making the deal happen! I have worked with Al before, and he's an awesome guy - highly recommend him. The folks at Audi respect your time and cut out the BS - I was in and out relatively quick and couldn't be happier!

the model I have is the S line, premium with lots of features. The navigation works great, blind spot and lane assist are very helpful. Car is very comfortable and easy on the eyes.

I had a recurring issue with the access door for my 2007 Tacoma - I had brought it in unable to open the door or even access it and it was repaired. Three weeks later the door jammed again, I called Donald and he made sure that the same tech worked on this door, and together they fixed it without needing to replace parts, at no charge and showed me how I could handle this in the future without needing to bring the truck in. He noticed I had bought a cabin air filter and took it upon himself to install it for me as I checked out. He went above and beyond the customer service role. Great Job.

I'd been eyeing the old version of the Allroad for so many years so when the new version came out, I had to have it! I can go from a business meeting, to dinner, to the mountains and the car fits the bill. The exterior design is eye catching yet not too flashy. It's sophisticated but yet rugged enough so that you don't worry about getting it dirty on dirt roads because once you hose it down, it'll look like a million bucks again. Power and handling are superior to my wife's Subaru Outback. You can drive it like a sports sedan through canyons and power up mountains with ease. I can fit my road bike w/ only 1 seat folded down, leaving plenty of room for a 3rd person and all our gear. Only issue I have (much like the cars.com reviewer) is with the MMI interface. I feel that BMW's interface was much easier and intuitive. Changing radio stations requires you to look at the screen, therefore taking eyes off road. In addition, changing the fan speed on the air conditioning requires 2 different motions instead of a quick turn of the knob like other cars. Other than that, I love this car and would recommend to active people looking for an upscale and fun car at a relatively decent price.

1. You fit my "6" into your service line quickly, even though I didn't have an appointment. 2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable. 3. Everything that needed to be done was done, done right. 4. You were very kind to me and understanding of the little problem I brought you. 5. And, who could forget, you washed my car! Much appreciated!

what a fun big car to drive . the 4.0T is a power house and the AWD gets you fast with no wheel spin. Very comfortable seats . Kind of ugly inside but still luxury. Enjoy this one .

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

I bought this SUV for my wife and I drive a 2019 SL 450. I keep trying to get her to trade with me, but she won't. The Q8 is truly a gem. I've never driven any car as smooth and as effortless as this one. It goes from an around town vehicle to a rocket ship with no effort. The technology is really nice, a bite wonky to get used to, but once you get the hang of it, wow. Anything you could want, including Wifi with a subscription. I bought the YearOne package, I think they call it. It has exterior and interior features you don't get on the standard model. The wheels are beautiful, the tires are huge, the exterior design is eye catching. Subtle lines and enough design to make it very classy without turning it into the design mess Lexus has created on their SUV's (sorry Lexus, but OMG). Rear seat leg room can accommodate any height person. Rear seats recline and are heated and cooled. Payload is more than I need, easy to access, load and unload. There is a very large glass roof that opens most of the way. Windows are tinted almost all the way around. We opted not to have front passenger and driver windows tinted. Truly the smoothest SUV I've ever owned. Powerful, effortless, seems to float over the road. It hardly feels like you're touching the ground. Now if I can just get my wife to let me drive once in awhile.

I HAD A GREAT EXPEREINCE BUYING MY TRUCK. MY HUSBAND AND I CAME IN BY CHANCE JUST TO LOOK AROUND. BUT THE SERVICE WAS EXCELLENT , YEVGEN SHOWED US ALL THE TRUCKS. ROZELL & JAMAR WORKED A MIRACLE JUST THE WAY WE ASKED THANK YOU BRENDA QUEEN.

My new (to me) certified preowned Audi S4 is everything I wanted in my new car. It is stylish, comfortable and well worth the price. I love it!

Great sports car. Gas Gage inoperative. Timing belt changed at 95k mi. Clutch excellent. Clean Carfax Tires good. Bose audio system. 6 changer CD. Extremely stable in snow and wet pavement.

Best car I’ve ever owned. Styling and handling are great. Performance is top notch. Everyone stops and stares at this car. People absolutely love it!

Very happy with the service. I was also shown how to determine when my car needs servicing.

This is a beautiful car, very smooth to drive with lots of horsepower. It takes a bit to get used to all the features. I like the fact that it shuts off when at a complete stop due to energy saving.

Nothing but great things to say about my experience buying from this dealership. Michael Davis and Julius Green helped me and were both very helpful, professional and honest. I highly recommend working with either of them. They sold me a GREAT vehicle at a GREAT price and were very up front about the price. Highly recommended dealership. My advice to Passport Toyota: Keep being up front about price and emailing out a price quote so potential customers have an actual price on paper to look at. Seeing that price quote on paper and the discount that you were offering me without any haggling (and before I even visited your dealership) is what brought me to you after visiting another dealer. I used your quote to gauge how up front other dealers were and how willing they were to be honest about giving me a good price. The other dealership that I visited was not up front with me on the price and tried to use pushy sales techniques, so I didn't buy from them. They wouldn't even talk price with me until they thought I was in love with a car they had on their lot. I am so glad I went to Passport Toyota, and that initial emailed quote is what got me in the door. Once I was at the dealership, how Michael Davis and Julius Green treated my wife and I is what kept us there. It has been three weeks since I bought my vehicle from them and my wife and I are still extremely happy that we bought the vehicle we bought from Passport Toyota and no other dealers. They are a highly recommended dealer!

Car drives great, very responsive, lots of tech and safety, rear passengers area a bit small no way three adults could sit comfortably ( two ok)

We went to Sport Honda in the afternoon on February 6 to inquire about buying our 2014 leased CRV. The salesman we met was TJ Troutman. TJ also helped us to consider leasing a 2017 Accord 4D EX. With great assistance from TJ we walked out of Sport Honda in the evening with a new 2017 leased Honda Accord. We are very happy with the performance of the Accord. We would like to let you know that TJ was largely responsible convincing us to get the Accord. He certainly is one of the best salesman we ever dealt with. When it is time to lease again in three years we will be very happy if TJ is there to help us. And when we have questions, TJ is right there to help us. We will certainly recommend friends to look at Sport Honda and especially go to TJ to provide them with excellent assistance in looking at the right car for them.

This car is sure footed, comfortable, nimble, easy on gas,and the electronics are intuitive. I leased a 2003 and the evolution of the care is amazing.

I would have NEVER thought to go to a "place like that" (non franchised car lot) I was accustomed to buying from large franchised car lots; nonetheless, I called my mechanic and was sure bring him with me to the lot because I was skeptical. I was pre-approved through my bank and through the bank app (auto navigator-capital one bank) you could speficially search for the make and model of the car you were interested in...Auto Leader had an Acura TL I was interested in. I called, asked them a few general questions, told them what time I was coming, and mentioned the car I wanted to see. As soon as I arrived there, the gentlemen I spoke with on the phone remembered me and had the car ready for me to test drive. My mechanic said the car was in emaculate shape, was under original warranty and I should buy it (it had 18 k original miles). After the test drive, we began to fill out my paperwork and within an hour I walked out with my car. They detailed and put gas in the car (gave me a lil more gas than they should have). I had an awesome experience. Even the finance guy was cool. I never felt so satisfied with a car purchase!

I chose this car after ordering a BMW M550i, which I found to be fast but very boxy with a big feel. I also was looking at a Mercedes C63S but did not really like the turbo lag and the gear box on the Mercedes. I chose this car based on the engine, the speed, the cornering ability, and the sporty look. The interior lighting along with vicious headlamps set this car apart. I drive 40 miles one way to work every day and enjoy every single minute of it. Well worth the money.

While car buying is about the car (which I love) the down to earth staff at Autoleader defied the typical used car dealership cliche. The owner, Andre, went on the test drive with me and was very knowledgeable about the unusually rare car I ended up buying, 2014 Honda Accord plug-in hybrid. Despite this car being limited release (only in 2014 and only in 3 major US cities) Autoleader had 2 of these in their inventory. The only two within a 100 mile radius. To me this suggests Autoleader actively seeks the best used cars because they care to sell quality used vehicles at a reasonable price. We went back for a second test drive and got another genuinely nice human being who was less knowledgeable but willing to dig in the manual to find answers while my husband drove the car. We were sold on the car at that point and happy to give business to this group. We purchased that day. The finance guy worked quickly to shop the rates to get us a good deal and was an honest and effective communicator. My last interaction at Autoleader was icing on the cake. I was picking up the tags when I saw the owner, Andre, who upon seeing me immediately asked what kind of electric range I was getting (which meant he remembered me and the car I bought- I parked out back so they didn’t see me coming). This was about a month later so I found that to be a nice touch. When I told him the passenger side window wasn’t going down reliably from driver side controls he without hesitation turned to the tech and told him to bring the car around and within 20 mins it was fixed. Super chill and efficient car buying experience. Definitely recommend Autoleader to find your gem of a used car.

So far so good considering the circumstances. Mounted a rooftop carrier as i needed more storage space. Looks good. Rides well. My hounds seem to like it

This car met all my needs. It is a great car! It handles great and comes with all the bells and whistles. After driving this car I have become an even bigger Audi fan and would not want to drive anything else!

This was the best experience I ever had in buying a car! My husband and I cannot say enough about Ibrahim Kassim and the entire team that worked o our deal! The took us from a horrible situation with another dealership we'd been dealing with for over a week and gave us peace again of mind with Heritage Hynudai....kind, curtious, friendly, attentive, caring, polite, most of all they showed love, which is why we are all here no matter what we do..its very evident that the take complete pride in customer service....I will have as many follow me as I can to this dealership for a car purchase... To Ibrahim and the others that worked for us,,,Namaste!!! We thank you. Cherryl Brooks-Hollin & Miles Hollin BTW!!! We walked in and 2 1/2 hours later we walked out with our brand new 2016 Hyundai Sonata Sport! (Hey Ibrahim! In brown!, Truffle Brown!!😁) just the color I wanted!

I have owned it for 2 weeks now. Beautiful car , excellent handling and great safety features. Touch screens are super easy to use. Back seats are very spacious. Ultimate luxury