Used 2019 Audi Q8 for Sale in Palo Alto, CA

Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.

I bought this SUV for my wife and I drive a 2019 SL 450. I keep trying to get her to trade with me, but she won't. The Q8 is truly a gem. I've never driven any car as smooth and as effortless as this one. It goes from an around town vehicle to a rocket ship with no effort. The technology is really nice, a bite wonky to get used to, but once you get the hang of it, wow. Anything you could want, including Wifi with a subscription. I bought the YearOne package, I think they call it. It has exterior and interior features you don't get on the standard model. The wheels are beautiful, the tires are huge, the exterior design is eye catching. Subtle lines and enough design to make it very classy without turning it into the design mess Lexus has created on their SUV's (sorry Lexus, but OMG). Rear seat leg room can accommodate any height person. Rear seats recline and are heated and cooled. Payload is more than I need, easy to access, load and unload. There is a very large glass roof that opens most of the way. Windows are tinted almost all the way around. We opted not to have front passenger and driver windows tinted. Truly the smoothest SUV I've ever owned. Powerful, effortless, seems to float over the road. It hardly feels like you're touching the ground. Now if I can just get my wife to let me drive once in awhile.

Was a no pressure test drive of the all road understanding where I was in the buying process

I have owned it for 2 weeks now. Beautiful car , excellent handling and great safety features. Touch screens are super easy to use. Back seats are very spacious. Ultimate luxury

Car looks great and is luxurious. Turbo lag takes a little getting used to at low speeds. It's like a computer with four wheels. Love the massage seats.

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

I traded in an A8 and loved it but wanted something like SUV be be up higher for visibility. This is the best of both for me. I just love it so far.

Extremely happy with the warmth and attention of the staff. They made me feel like my work is being the only priority for them. Very well organized and systematic process. Looking forward to visiting again for my future needs of car services or purchases.

Very comfortable ! Nice ! One of the best cars on the market. High tech, smooth. I would recommend to every one in the market for a car!!

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

I was there for the break pads replacement. Deanna helped me with it. Shes very nice and patient. Overall it was a great experience. Definitely five stars!