Used Audi for Sale in Palo Alto, CA

love it. really good gas mileage and love that the top goes down. Got the summer tires and they stick to the road like glue.

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

Love this car. So comfortable, fast, and fun to drive. I have owned a BMW 328ix and my new Audi blows it away across the board. This doesn’t feel like a go cart. More like a rocket ship. 2 complaints. First, the stupid auto start/stop cannot be permanently turned off. Like bad indigestion it comes back every time you start it up. Second, up front cup holders are small and the doors can only hold a single water bottle. Makes a family stop at Starbucks for a road trip interesting.

Extremely happy with the warmth and attention of the staff. They made me feel like my work is being the only priority for them. Very well organized and systematic process. Looking forward to visiting again for my future needs of car services or purchases.

I've had my car (Franz) for about a month and I freaking love it. All the techie features, the styling inside & out, the comfort (e.g. vented seats are clutch here in AZ) and the quickness are incredible. This is my second A4 and I'm sticking with Audi from here on out. Do yourself a favor and get this car (or an Audi in general).

I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.

This is my second German vehicle. It’s amazing in the snow and everything works perfect. The only thing that doesn’t work on the car is the rear windows.

Got appointment scheduled, dropped car off for service and picked up my clean, freshly washed car 30 minutes before the promised finish time. No drama and very systematic. Just the way it should be.

I love my Q5. It has all of the features that you would expect from an Audi, and it definitely had the power when you ask it to go.

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

This is my 4th Audi. After 3 cars with a 2.0T under the hood, and coming from a 2016 e class (302 hp) I knew I wanted something sportier and faster. An s4 was always my dream car, but Add a baby in to the mix, and this is your next best option. The sq5 is a joy to drive. I would recommend it to anyone who can afford it. I also do not regret buying new. Virtual cockpit and car play are a must have

Ask for Christian Klunge and he will take care of you! A++

Purchased this vehicle for a long, daily commute. The performance, handling and comfort all made for an excellent ride. Plus the full-time, real AWD is terrific, especially in poor weather. It has all the features you'd expect from a high-end brand...and is highly rated for safety. A TERRIFIC 1st-CAR FOR YOUR TEEN DRIVER!!!!

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

Coming from a Mercedes C Class. The Audi’s ride, fit and finish and comfort are far better. I’m amazed at how smooth and quiet the ride is on this car. My Mercedes had a hard/harsh ride, with lots of loose rattles and squeaks. It was assembled in Alabama and could have been a Chevy. The Audi is built in Germany. I ordered it and had to wait 3 months for it to arrive. Huge difference in German built cars. Worth the wait.

I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.

I reached out to these guys a few weeks ago and got great customer service. In the end I didn't buy a car here, but it mostly came down to the distance I'd have to travel to get there.

A sports car in an SUV body. Stylish, comfortable, great handling and performance. I have owned numerous Audi's and have NEVER been disappointed. The car simplification you driving skills if you let it.

Seriously, great service, I pulled up, dropped the car, and was out the door in less then 15 minutes. This is typical customer service here, I have never had any issues. I've owned a Mercedes years ago, and when I took it in for Service st another dealership, it was never pleasant, and took so long. Again, great service, Danny took great care of me and my car, having it brought in in a timely manner and the repairs completed right on time. I appreciate this so much,

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us with a detailed check list, the carfax information, lots of photos of the car and best of all, they will drive the car to your location, you can test drive it and if you decided you want to purchase, they handle all the paper work. What could be more street free. We bought the car and are extremely happy

Excellent SUV! Will definitely purchase in the near future once I'm able to locate one with desired options and preferred price. Working with excellent dealer.

I've never experienced customer service like this in my life. I wish they could run every business and every operation the way Daniel Salinas ran the show.

I have really enjoyed the 2018 S5 Sportback. Great car with comfort, power, safety features, and cutting edge technology. This is overall the most competent car I’ve ever owned. Have over 17k on it right now. No problems at all and the only slight complaint I have is the fact I’ll have to replace the tires soon. I’ll just change from the Continental tires with no mileage warranty to Michelin tires with a 30k warranty. Hey, but what do you expect with a car that will run high 12’s from the factory. Would definitely recommend.

This facility has great service dept by Ernie Avalos , he always provides excellent service and for about 10 years I been service my vehicles with him and always fair with price and always professional in all aspects

Leave the BMW and Mercedes in the garage. This car is fun to drive! The technology has it all. Test drive it and you will not look back.

Service was good. However, I have to wait more than 45 mins to get a shuttle. On a morning of a working day. Also I saw some more people waiting for the service. I have experienced with other dealers because I have also Ford and Doge cars and shuttle service waiting time is less than 15 mins. Probably would be good to review the demand and may be have at least another shuttle car.

Love the vehicle. Agree with all reviews provided. I would have preferred another color, but Maryland used car selection of this vehicle limited likely due to popularity and reliability.

When you first walk in the place is very clean and all the cars nicely organized. Two ppl are up front to great you. One being the owner Greg who's a nice gentleman and we'll spoken. I thought they just sell cars but when I found out they also service them I started bringing all my cars in to them for service. Very happy to have found this place.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I didn't buy from them but I was impressed with the service they provided when I requested information on a car I was interested in. The responded quickly with a generic email with details on the car then a member of their sales team sent an email with their direct contact, which impressed me. They even let me know that the car had been sold & wasn't pushy about other cars the may have in stock. I'll be keeping them in mind when I buy my next ride.

the steering in the allroad is a little squirley. I read that there are a number of sensors that may have something to do with it. love the car, but this is a little annoying.

very responsive, knowledgeable, eager answer all my question

I bought this SUV for my wife and I drive a 2019 SL 450. I keep trying to get her to trade with me, but she won't. The Q8 is truly a gem. I've never driven any car as smooth and as effortless as this one. It goes from an around town vehicle to a rocket ship with no effort. The technology is really nice, a bite wonky to get used to, but once you get the hang of it, wow. Anything you could want, including Wifi with a subscription. I bought the YearOne package, I think they call it. It has exterior and interior features you don't get on the standard model. The wheels are beautiful, the tires are huge, the exterior design is eye catching. Subtle lines and enough design to make it very classy without turning it into the design mess Lexus has created on their SUV's (sorry Lexus, but OMG). Rear seat leg room can accommodate any height person. Rear seats recline and are heated and cooled. Payload is more than I need, easy to access, load and unload. There is a very large glass roof that opens most of the way. Windows are tinted almost all the way around. We opted not to have front passenger and driver windows tinted. Truly the smoothest SUV I've ever owned. Powerful, effortless, seems to float over the road. It hardly feels like you're touching the ground. Now if I can just get my wife to let me drive once in awhile.

Drove down from Sacramento just before closing to buy a certified 2014 Honda Odyssey...the internet salesman Jim Bautista took his time showing us the vehicle..went over everything and made sure all our questions were answered..did not pressure us on any extras and same with the finance department...best dealership experience yet...thank you for a great experience!

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.