I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. He gave me his personal mobile and I contacted him many times regarding the pros and cons of a specific car that I had my eye on.
Tim was great to work with and I really feel that he was looking out for my best interest. His exact words "You're not wasting my time at all! Even if you do go with a different brand, I just want to make sure that you're getting a good value". He is truly a class act and helped me through this process, which can be rather daunting to someone that does not have a lot of knowledge about cars.
The dealership is beautiful. There is a great waiting area and they treat everyone that walks in the door like gold. Wonderful coffee/beverage station and plenty of snacks. Very comfortable leather chairs in the waiting room and I won't mind sitting and waiting when my vehicle gets serviced.
The finance manager was wonderful as well as Ethan Harrington who spent almost two hours showing me how my new car works and all of the bells and whistles. He even put in the new mats for me and switched out the license plate holder upon my request. They really left no stone unturned.
I'm happy to be part of the Premier BMW family and will continue to purchase my future cars from this dealership. Anyone considering a BMW should visit this dealership and ask for Tim Muldoon, you'll be happy that you did!
2016 BMW 320 i xDrive Review
Great bang for your buck
by Studly522 from High prairie, AB
April 22, 2019
5
I bought this car for my wife. It is our first bmw and just driving it home I noticed the bmw effect. Steering is predictable and responsive the car corners like it’s on rails very comfortable, smooth ride. Passing a vehicle at hwy speeds is pretty impressive considering it is a twin scroll turbo 2.0L. Navigation is a nice easy to use layout, and it has street view so you can look 360 degrees around the place you are looking for. The Center console button for everything takes a lot of getting used to. Tail lights are nice and really bright, and the light brake application and outside lights lighting up, and hard braking and all brake lights lighting up is pretty cool. Defiantly buying another bmw after this one.
Traded my 2018 330i for a 2019 430i convertible. They didn???t have one available with the options and color I wanted so Ben tracked one down for me that was just off the boat from Germany in New Jersey headed for another dealer. From the time Ben snagged it till I received it was just one week. My girlfriend bought a 2018 X3 from Ben because she liked the quality and options in the BMW???s better than her brand new Lexus RX 350. Ben is an excellent salesman and representative for Premier BMW. Joe Laham is lucky to have him!
2016 BMW 320 i xDrive Review
New BMW Owner
by First time owner from Charlotte, NC
March 11, 2019
5
I am pleasantly surprised with the 320i. It is quite comfortable, has plenty of power and has great styling. So far the car has lived up to all expectations. It also gets great gas mileage.
I had been in the market for a car for about 2 months. I was undecided as to which brand I really wanted. I visited several dealerships to test drive new and used vehicles. Upon visiting BMW of Cape Cod, I was fortunate enough to meet Ben. He was extremely helpful in explaining to me the different "X" versions (X1, X3, and X5). He allowed me to test drive each model back to back so that I could appreciate the nuances of each one. In the days following, he followed up with me but didn't "stalk" me which I appreciated. Ultimately, I chose a used X5 and purchased the car today. Brandon walked me through the basics of the vehicle and focused on the aspects that were important to me. His knowledge of the vehicle was impressive! I will be going back to the dealership in a few days for another "lesson". Brandon provided me with his card and encouraged me to call or email him if I had any questions before my next lesson. Being in sales (real estate), I appreciate client service. At the end of the day, it's what makes the difference between a mediocre experience and an excellent experience. I was very pleased with both Ben and Brandon throughout this process.
2016 BMW 320 i xDrive Review
A solid car! Runs well, haven’t had any issues.
by Bradley from Elizabeth, NJ
February 1, 2019
5
I am happy I purchased this vehicle and came to this dealer. Seems to have only quality vehicles and I am a testament to this.
Top notch BMW dealership with competent professional staff
by BMW_newbie from DealerRater.com
December 3, 2018
4.9 (617 reviews)
Just bought my first BMW ever, at Cape Cod BMW. I was looking at purchasing a new Honda and thought I'd first take a quick look for certified pre-owned BMWs. Found a great certified 2015 BMW 328i GT xdrive with very low miles at Cape Cod BMW and at a very competitive price. James, Chad, and the entire staff at the dealership made the experience hassle free, and have continued to be friendly and responsive after the sale as well. HIGHLY RECOMMENDED. :)
2016 BMW 320 i xDrive Review
Great Car, First BMW
by JordanD from Plymouth, MN
January 27, 2019
5
This car has all the features you'd want for the price. It's a fun, smooth ride. I would definitely recommend this car to other people.
I recently purchased a 2015 X1 from BMW of Cape Cod. I was searching on line to see if I could narrow my search in order to not spend hours shopping for a car. I contacted the dealership early afternoon on a Friday. Received a call back from my client advisor who answered some initial questions I had on several vehicles. I came in later that afternoon to look and test drive. Based on that, I found the vehicle I wanted. We took a few minutes to fill out the paperwork and get some information about my trade in. That was it - in about an hour I had determined what car I wanted and submitted the paperwork. I returned the next day and everything was just about ready for me. After signing everything, I got an extensive overview of my new vehicle. Then, I was off. It really was that simple! I couldn???t be happier with the whole process and my new vehicle!
2016 BMW 320 i xDrive Review
Most reliable car I’ve owned
by MariaH45 from Fresno Can’t
July 31, 2018
5
This experience purchasing a car with Fresno BMW was so simple and amazing. Radford was so helpful and friendly! Highly recommend to anyone who wants to upgrade to a BMW!
I me my sales person Frank Phillips while walking the parking lot while my 2012 CR-V was being serviced. Frank asked if I needed any help and I told him I was just looking around while waiting for service. He told me if I has any questions just reach out and left me alone to do my looking. After looking at the newer CR-Vs I thought I would see what it would cost to buy or lease a new CR-V. I found Frank and we started the pricing process. Quickly learned that buying a new CR-V with my 2012 CR-V as trade in was not goin to work and so we talked leasing. Again, it seemed really high. Frank understood what I could afford and went to discuss with his Manager Eddie. Eddie understood!!! He was able to adjust to lease price to one that I could accept. And so I accepted! Until I called my wife who told me absolutely not and she would want to come back and discuss with them. So I gave Frank and Eddie the bad news, left the sales office heading back to service when my wife called back and apologized and said I should go for it. Phew!! So I went back into sales office found Eddie and Frank and told them. I was expecting that the deal was no longer valid as I had rejected their offer. To my surprise all was as it was before and we finished the deal. I bought the car on Friday and picked up my new CR-V on the following Monday. Sean the business manager was able to transfer my special Cape & Island plates to the new leased car. I have had the car for a few days and it is everything I hoped it would be. Great Experience again by Hyannis Honda!!!! I have purchased my 1999 Honda CR-V from Hyannis Honda, my 2012 CR-V, my wife purchased her 2015 Civic and my daughter has leased her 2016 Cive from Hyannis Honda. Very happy with the Sales and Service !!!!!!
2014 BMW 320 i xDrive Review
Expensive piece of crap
by Brict from St. Louis, MO
April 19, 2019
3
I would not recommend this car or any other BMW car. The quality is just not there anymore and BMW will not stand behind their products. Numerous problems with this car with less than 68000 miles on it. Thousands of dollars in repair bills. A cheap American car has just as much quality these days and will not cost you the expensive maintenance issues that a BMW has not to mention the regular very expensive costs of normal wear and tear.
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2018 BMW 320 i xDrive Review
Car serviced quickly
by Robert Philpot from West Hempstead
January 10, 2019
5
Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly.
The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly!
This is one of the best experience I had at a dealership. Would definitely come back!
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