The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!
I have purchased my first car from the dealership, I had a warm reception from the sales executive Joe Martin. I was a remote customer from Norfolk, VA and Joe has been very helpful assisting me with more car information to make the purchase decision. It took him great efforts to follow-up on my car and documents delivery and share me the status always. Overall, I had a pleasant experience with the dealership and would recommend others.
We are very happy with the service we received at BMW of Cape Cod. Tim Muldoon was incredibly helpful and handled things quickly and professionally. We would absolutely recommend BMW of Cape Cod to anyone who is looking into buying a BMW.
Experience buying a BMW from Ben & his team was pure joy
by LA from DealerRater.com
December 6, 2018
My experience today buying a BMW from Ben and his team was pure joy. It was a huge purchase for me and enjoyed it whole-heartedly. I found the car on line and called Ben for details. He listened, set appointment to test drive it and comparable vehicles. As a result of Ben's pragmatic approach, I decided to purchase the car in 30 minutes. My last BMW purchase from Herb Chambers was painful. I doubted I would ever have the time to deal with the shenanigans of a BMW sales process again. Ben and his team restored the faith in the brand. Thanks to a long line of customers at the business office, I was able to avoid the typical water-boarding session with the business manager. It is challenging to find people who are passionate and earnest like Ben, Darren and Bela. You would be wise to take good care of them.
Ben Whitney was very courteous and knowledgeable. He was very responsive to our many questions. Our experience with Darren Andrews was also excellent. We drove off the lot very satisfied with our new BMW. Will be a repeat customer.
The customer service was amazing. My husband and I were so pleased with the experience we had here. The staff was kind and courteous, knowledgeable and made this process free of the usual stress of car buying. From the sales to the service down to the financial piece all of the staff were great! It definitely is worthy of a 5 star rating! We couldn???t be happier with our choice to purchase here and will definitely be back in the future.
Have dealt many times with outmost respect and honesty..... very honest and up front ..... Richard Harrington straight to the point ..... always best deal ..... and I inevitably check ..... great experience..... one of the better BMW dealers .....
The customer service at this location was very responsive. All questions answered is a timely manner. Would recommed to anyone searching for a new car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.