Wow. I've never worked with a dealership this responsive, and never had an easier car buying experience. Terrance worked really hard to make the deal happen. Great service, great price, great car. I'll definitely recommend him and Hendrick to everyone I know.
We bought a pre-owned BMW from David a year ago - couldn’t find the color or make we wanted anywhere - David had it brought in from CA! We went back to see him again when it was time to trade in our other car and he was so helpful that we ended up trading in both and buying two “new to us” BMWs. We couldn’t be happier with his service and the friendliness of the whole team. They have called to be sure we’re satisfied and taken care of minor repairs, as needed. We’ve both been in sales for years and know great service when we see it. Thanks David, Brian and the team... HIGHLY RECOMMENDED
I had scheduled service due on my BMW and it was completed today. I've used Eric Dunn as my service contact before and again today. Eric is a true professional and a pleasure to work with. Hendrick BMW Northlake is my go to for my BMW service needs. Never any delays and Eric always keeps me posted on the service updates.
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