We are snowbirds from Virginia and took our Ford Expedition into Ford AutoNation in Sanford for a oil change and tire rotation. They did an excellent job and even washed our SUV for free. We did have to wait for a little time and I asked how much longer it would take to get our Expedition back and was told 10 min because they were washing our SUV. When they finished we were told there was no charge for the oil change and tire rotation and when we asked why there was no charge we were told it was because we had to wait too long. I have never had that happen, ever!! Usually there is an apology for the wait and here is your bill. We had big screen tv to watch, free coffee and snacks so we did not mind the wait. This was totally unexpected!! Great customer service and friendly staff. I highly recommend this dealership!!! They care about their customers!!
2013 BMW 328 i Review
Once you drive a BMW you’ll never go back!!
by LZangl from SC
August 17, 2018
5
Love this car!! This car is fun, easy, and smooth ride. Very sporty, and top quality!! Love how you can control music from steering wheel!
What a great service Alex and James gave me. I was looking for an SUV and thanks to them I found it. They took care of everything. Everybody was so kind. But my experience was with Alex and James. Great guys!
2013 BMW 328 i Review
Excellent performance and comfort!
by FSUGreg from Tallahassee, FL
October 24, 2018
5
I bought the car as a low mileage CPO a couple of years ago. It is still fun to drive and it meets all of my performance expectations. Because it is a model prior to 2015, 328i still meant 6 cylinders; this is not the case with later models and I don't think I would be happy with the 4. I have the hardtop-convertible and it assumes both roles excellently. Very quiet with the top up, but also virtually no wind disturbance in the cockpit with the top down. It is not cheap when getting required service (10k mile interval for my model) but our dealership is excellent and I feel that the car gets the best care. The only significant repair was to replace an ignition coil and, under the CPO warranty, the cost was just a $50 deductible even though they went ahead and replaced all the coils, not just the faulty one. However, one of the xenon headlights went out about a month ago, not under warranty, and it cost $504 to replace. Like I said, not cheap to own . . .
I purchased on 10/13/18 just wanted to take the time to rate my most recent experience at Sheehy Nissan of Manassas. I give my salesman 5 Stars Marti Quraishi this was a very smooth process from the beginning to the end. I would like to give high praise to Mati he???s the Man if the year not only was he extremely genuine and a gentleman, but a true professional. I pulled up and told him what I needed Along with my current challenges and he kept true to his promise on getting me the car I would be happy with. If you are in need of a vehicle Marti Quraishi is your Salesman I see why he has the Award of Excellence for 3 years in a row and he???s working on 2019 keep up the great work! Thanks, also go out to the Director of Fiancee for sealing the deal Drew you made it come together thanks you have me as a lifelong customer!
2013 BMW 328 i Review
This is the ultimate driving machine
by msimmons00 from Grand Rapids, MI
October 5, 2018
4
BMW always seems to amaze me in their overall appearance. The sleek lines on the outside, to the fine leather on the inside. Will always own a BMW.
I recently bought a used 2010 Mazda 3 i Touring sedan from Loudoun Used Cars, and it was overall a very friendly smooth, easy, honest and transparent experience. The vehicle was completely as advertised, no surprises, and there were no hangups. The price was completely fair, even slightly below KBB value, which was a pleasant surprise. The staff were very helpful in answering all my questions during the buying process, and had all pertinent documentation about the car history, value, etc, on hand for my reference. They even offered a cold bottle of water, it being a particularly hot day, which was a nice touch. I traded in my old vehicle for a couple hundred bucks, just to not have to worry about storing or scrapping it, and felt it was a fair deal.
Overall, I would recommend Loudoun Used Cars. Their honesty and helpfulness really defined the experience, and I came away very satisfied, and knowing I can reach out to them with any questions or concerns even after-the-fact.
2013 BMW 328 i xDrive Review
It is the car that I expected, I recommend it
by Blue Devil from San Francisco
August 26, 2018
5
the car you buy is very good strong and saves gas and is very comfortable It is also equipped with M series package and the blue color is quite elegant
On September 16, 2017, my spouse and I drove 1 hour and 15 mins with our girls to Jeff D'Ambrosio in Downington, PA. I first went on their website and found 4-5 vehicles that I loved and none of them was the Dodge Journey that I ended up purchasing. Brooks was extremely patient while I search their vast selection of new and certified pre-owned vehicles. I felt like a kid in a candy store. Upon my 2nd test drive I was not too thrilled. Brooks then suggested I try the Dodge Journey. He remembered I wanted leather seats and an SUV. Once I took the SUV for a test drive with the 3 rows of leather seating, the girls and I were all too thrilled. They had already made themselves at home. Needless to say I was not going home without it. Brooks and his finance team worked diligently and past the hours of operations so that I may drive off the lot with my new "BEAST". I love my suv and the service I received that I already recommended Brooks and his team to a few of my co-workers. Thank you so much for my Certified Pre-owned Dodge Journey (which I call my "BEAST).
2013 BMW 328 i xDrive Review
Love my car
by BAGC from Naples Fl
April 23, 2019
5
This is the car I’ve always wanted, and I bought it used, not from the dealership because they didn’t have what I wanted on the lot and kept trying to sell me something else, even though I was specific as to what I wanted. I’m glad a bought the extended warranty just in case of issues. Timing chain broke on the car destroying the engine, BMW replaced the engine at no cost. The drivers side door handle on the inside rubber like part started to come apart. I have no idea why this has happened but it is sticky almost like pudy.
by An EXTREMELY Satisfied customer from New Jersey
November 5, 2018
4.9 (2717 reviews)
I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.
2013 BMW 328 i xDrive Review
Reliable, good looking, but terrible value....
by brettniraq from Maricopa
February 4, 2019
4
I would recommend the BMW 328i, but I’d make sure you’re getting one at a great price. These cars resell value plummet! My wife’s 328i has been fairly reliable, and besides oil changes and new tires we’ve only had to have the thermostat float replaced due to a sensor malfunction. The performance from the 4 cylinder turbo motor has been exceptional considering we’re getting 28MPG of mixed city/highway driving and my wife has a heavy foot. The interior is typically BMW boring when you have the M Sport version. Just dressed up with some aluminum accents. We enjoy the car, but hate how the value has plummeted since we’ve own it.
I was in bad situation with a 2016 Jeep Wrangler. I was in a 4 year lease and only a year in looking to get out of it because I was paying way too much ($452/month) and wasn't too happy with the car. My goal was to trade in my Jeep and get a Dodge Charger with a way cheaper payment of less than $400. After going to dealership after dealership, nobody was able to help me out and told me I need a "magician" to get me where I wanted to be. A couple days after my visit at this location, I recieved a phone call from MICHAEL who seemed very postivive and asked me to come back in. All in all, with Mike being so proactive and doing research and with the help of JOE RIZZI and the constant follow up from sales manager DEREK, they worked a deal with me to lease a 2017 Charger SXT over 4 years for a payment of $395/month. I was EXTREMELY happy with the help of all 3 of these guys. I highly recommend anyone to check this place out. They will work with you and get you into something you want and make sure you leave happy. THANK YOU MIKE, JOE AND DEREK FOR HELPING ME OUT!
2013 BMW 328 i xDrive Review
Great car drives awesome !
by Vicsbmw from Liberty ny
March 17, 2019
5
Very comfortable to drive great performance I always liked bmw’s nice styling! Would buy another bmw when I’m ready ! Next time I will buy one brand new !
Great dealership - great inventory, well staffed. Ask for Kevin Dunn - very professional, he knows how to ensure a smooth and pleasant transaction. He's also knows the cars inside and out.
2013 BMW 328 i xDrive Review
Excellent car to have
by TRI-SHUH from ANDREWS, TEXAS 79714
January 27, 2019
5
My 328i was the best car I ever had.. I loved all my traveling experiences. It was so smooth. If I could own another one I would trade in my MAZDA 3 for another one BMW. LOVE BMW AND THE WORKERS THAT WORK AT PERMAIN BASIN BMW OF MIDLAND TEXAS..
Very satisfied with the price and the car so far, they service the car full
2013 BMW 328 i Review
Most comfortable car I’ve owned
by SouthernMama from East, NC
December 7, 2018
5
Great gas mileage, has 3 drive modes - sport, comfort and ECO boost. I drive in sport mode bc I like the suspension and steering in sport, but I still get 28.9 mpg in city. Plenty of USB ports, SiriusXM, Bluetooth, navigation, system monitor...literally everything you could want in a car. Leather interior, multi level heated seats, both front seats are power adjustable, 2 memory settings for drivers, and the sunroof are all incredible. The only car I’d replace this with is a Bugatti Divo or Chiron.
This company is terrific! I came looking at a 2012 Subaru, but noticed the quality of all the cars on his lot. Mike is great. He's easy going, not at all pushy and really wants to do the right thing. The price was fair, and Mike went out of his way to take care of me and make the deal go through easily.
He even gave me a full tank of gas.
I very highly recommend this company.
2013 BMW 328 i xDrive Review
Fly but uncomfortable
by Montayj from Texas
April 12, 2019
3
This car is pretty fly in looks but it is extremely uncomfortable to drive for a long time. Also, there are too many "gidgets and gadgets". Everything is computerized. The xxxxting down at stops is perhaps the most irritating thing about it. Ultimately, I will probably trade it in. BMW is mostly a name with little quality.
Mike, the sales manager/owner worked diligently to get my deal approved. Customer service friendly and very professional.
Go see Mike at Xcell for your next car purchase. You will not be disappointed.
2013 BMW 328 i xDrive Review
Loaded BMWs make me happy
by John from Mequon, WI
January 4, 2019
5
Really pleased so far with this car. I have never owned a 4 Cylinder BMW before. Seems to have enough power. I wish it sounded like a 6 though. Heated steering wheel is awesome in WI. heated back seats. Automated blinds. This is our first BMW that is more modern. Still getting used to all the options. Sat radio, heads up display, etc.. Happy so far.
Buying a car from High Line Auto Sales was a fast and great experince. Our salesman Bekim was very helpful. Everything was done in couple of hours and we were driving the car at the same day. Thank you Bekim.
2013 BMW 328 i xDrive Review
The cart I ever owened
by Rafael Cornelio from Minneapolis, MN
November 14, 2018
5
This car is awesome, for single or small family, very comfortable, a great performance on highway, not a single problem so far, convertible Is a great option for summer.
Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
Nice. JR.
I have not purchased a vehicle for myself since 2004 and a new vehicle since 2001. To say I was apprehensive walking into a dealership to buy a new car is an understatement. Salesman Ryan LaChapelle immediately put my wife and I at ease from our first introduction. He was both very personable and extremely informative about the product he was selling ( as well as my 2004 WRX which I was not trading in) - you can tell he is a car guy and loves his job as it shows. When he walked away my wife observed interactions with other salesman with customers (and no offense to them) however my wife stated she was glad we had Ryan as she says "there's just something genuine about him". The entire transaction took about 30-45 minutes. I had to come back to do the paperwork the next day (childcare issues) and the day after that Ryan made sure the car was properly prepped and took his time going over the new car checklist handoff. He was very responsive and communicative by text and phone throughout. This was all super helpful especially considering I live about an hour away. Next came the Finance guy. Typically the slickest and best salesman at any car dealership. Their job is to add profit ('back end'). Bob Signori (Finance Director) immediately put me at ease and did not attempt to hard sell any products. He mentioned various offerings, I politely declined, and he moved on. He obtained a good rate after a few inquiries (my credit is excellent which helps) and explained all my questions completely and in layman's terms. Just overall a really great guy. I would not hesitate to purchase another vehicle from this dealership and it's unfortunate I will have to go to another Honda place closer to my house for service. Please consider this dealership for your next Honda purchase and ask for Ryan.
2013 BMW 328 i xDrive Review
Third act!
by Steve from Plymouth ma.
February 5, 2019
5
Love the convertible, can't wait for warmer weather so I can drive with the top down. Have been driving around town very smooth ride .He had passengers in the back plenty of room.
Had a short window to repair vehicle. Reviewed ahead of time over the phone and the shop was able to get the work done, truck detailed, and cashed out ahead of schedule. Also utilized their shuttle service which was very accommodating and prompt.
2013 BMW 328 i xDrive Review
Good overall
by Naxf from TX
February 11, 2019
4
The only thing that sometimes does annoy me is that the I drive display looks dull with the color scheme it has. Other than that it is reliable and I usually have it in eco pro. It does a good job on saving gas and letting you know if any maintenance on the vehicle is needed. The eco pro feature does shift early so you sometimes don’t feel the shifts transition smoother because of that reason. The sport mode makes your shifts more responsive and it shows.
We came to check out an F-150 last weekend. Our salesman Jake Campbell was great! Not only did we get the truck we wanted, he also helped find us a place to eat since we were 3 hours from home! Also, the finance guy was very helpful, we forgot his name, but he's the one who looks like Conor McGregor! Thanks!
2013 BMW 328 i xDrive Review
Small, quick commuter car
by 202guy from Fairfax, VA
November 7, 2018
5
Super reliable AWD car. 5 years old but still looks new. Acceleration is great and fuel economy is pretty good. No major issues to report. Failed thermostat but covered under a service bulletin.
Saturday I left with my new BMW lease vehicle. Stephen Cornell was very helpful in getting me through this process and explaining/detailing the options of the vehicle. I was shopping different SUVs and this process took more than a month in my research. I am very happy with the vehicle --know that I'll be back for help with all of the bells and whistles!!
I recommend Stephen Cornell and Tom in the finance dept. They were excellent!!
2013 BMW 328 i xDrive Review
Excellent starter vehicle
by Rano_F30 from Camp Pendleton, CA
November 13, 2018
5
Had the car so far for 2 years and I’ve had little to no mechanical errors during my current ownership. Well maintained and extremely reliable. Easy to maneuver and fun to drive.
I would like to share a terrific sales experience with Rudy Luther Toyota. Scott Smith and his manager went the extra mile to help answer my questions and preview a specfic model that I had inquired about. After a day of searching for this vehicle high and low, Scott and his team were superb in addressing all my questions. What a fantastic example of putting the customer first ! I highly recommend this dealership!!
2013 BMW 328 i xDrive Review
My First Car
by MyFirstCar from New York, NY
March 11, 2019
5
Excellent choice. Nice and smooth handling. Beautiful comfort. Great look. I convinced my family to purchase one. I really think it's worth the price. I cannot not wait to buy a newer model.
Thanks to Harry’s humble, kind and friendly attitude I was to have a pleasant experience while finding a vehicle.This is the rite place to buy
2013 BMW 328 i Review
Rides smooth
by Robin A Waller from Philadelphia, PA
August 23, 2018
5
Fabulous! I will recommend your company for the best car purchase in New Jersey. Brian Dilonardo was great salesman with excellent skills. I will always recommend this dealership because of the professionalism shown.
Very satisfied customer's..Izzat did his most best to help us to find a car within our budget...Kool person who don't convinced us to buy what we can't afford.
My place for cars in the future ¿First time buyer great experience.
2013 BMW 328 i Review
Most Reliable Car I have owned
by Jianyi from Ames
March 24, 2019
5
It is really a awesome car I have owned, it allow me to have a fun experience whenever I drive it. And it has nice Interior compare with other cars when I have owed before.
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