This was the easiest car buying experience we have ever had. Peter and the gang were so friendly and helpful. They got us out of there in less than 2 hours. We didn't have to play the game of making him an offer, then he goes to the boss, and comes back with another offer, over and over. We didn't have to move from office to office and meet with multiple people just to buy the car. It was all done in Peter's office and rather quickly. The longest part of our wait was waiting for this really nice kid to clean the car even though it was really clean when we first saw it. Hoping the next time we need a car they will have what we are looking for because I don't ever want to deal with anyone but Peter and Auto Universe!
2013 BMW 328 i Review
Love my car
by BAGC from Naples Fl
April 23, 2019
5
This is the car I’ve always wanted, and I bought it used, not from the dealership because they didn’t have what I wanted on the lot and kept trying to sell me something else, even though I was specific as to what I wanted. I’m glad a bought the extended warranty just in case of issues. Timing chain broke on the car destroying the engine, BMW replaced the engine at no cost. The drivers side door handle on the inside rubber like part started to come apart. I have no idea why this has happened but it is sticky almost like pudy.
Ron the salesman was very helpful and honest with our buying process, Dean made things even more easier this is the only time we have went to buy a car and didn't have to spend all day and night, get the run around about the numbers and be told a bunch of lies, this is the place to come if it can't happen here it can't happen.
2013 BMW 328 i Review
Fly but uncomfortable
by Montayj from Texas
April 12, 2019
3
This car is pretty fly in looks but it is extremely uncomfortable to drive for a long time. Also, there are too many "gidgets and gadgets". Everything is computerized. The xxxxting down at stops is perhaps the most irritating thing about it. Ultimately, I will probably trade it in. BMW is mostly a name with little quality.
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I was really pleased by the service and the fact that they were able to work me in on a busy day. My service advisor did an excellent job, kept me informed and got the job done!
2011 BMW 328 i Review
Secured and smooth drive and fast
by Mgutierrez459 from Los Angeles
May 10, 2019
5
I love this car smooth drive and very convenient i will recommended this to anyone. Fully loaded fun car and very sporty. Chick magnet. You will not regret getting this car. Must see to appreciate .
When you've worked in Sales & Customer Service as long as I have, you become extremely impressed when you come across a sales person that excels in both. Having searched on-line for weeks for a specific vehicle, I found one in Memphis that I was interested in. I called to inquire about it and obtained additional information. I received a follow-up call the next day to ask about the service I received on my inquiry. The day after, I got a call from the owner of Gwatney SAAB of Memphis asking me if I'd be interested in a trade. After coming to a tentative deal over the phone, I traveled to Memphis to drive the vehicle. (3 hours away). While living in AR for about 30 years, I was familiar with the name "Gwatney" regarding auto sales. When I met David Gwatney he immediately put me at ease. Just talking to him for a few minutes, I could tell he was someone that would shoot straight with me. After driving the vehicle and deciding to make the deal that was agreed upon, I was introduced to the financial specialist, Tammy Barclay, who made the signing process quick, efficient, and painless. Another customer was there & interested in the same vehicle I purchased. David told him that he could get another one or any other vehicle he was interested in. After my pleasant, no pressure experience with David Gwatney, my mother said she would even travel from Conway to trade vehicles with him. I HIGHLY recommend David Gwatney for anyone who wants no hassle, no pressure, and a great deal on purchasing a vehicle.
2012 BMW 328 i Review
Very reliable
by Dims from Alexandria
April 14, 2019
5
By far the most reliable bmw ive ever owned! After 2years and almost 40000miles not a single issue! Very comfortable and powerful! Also sharp looking
Always a great experience at City Auto!!
Thank you Randy Tacker and Duffy!! We will be back. We will recommend you as well. This is several cars we’ve purchased from CA
2014 BMW 328 i Review
Fun Sport Sedan
May 7, 2019
5
This car met all my wants in a car, AWD, fun to drive, performance, great gas mileage and great looking. Took awhile to find the right one and deal, but worth it.
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