I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
Brilliant Trade In
by Peter Muschamp from Finger Lakes NY
December 6, 2018
I recently traded my R32 for a 2016 BMW328ix Luxury Wagon. It's a super car with all the bells and whistles. From the design, comfort, handling and performance there's not too much to be disappointed about. It's my first BMW and so far I'm very impressed.
Alpha Cars in Mass were brilliant from step one to driving the vehicle off their beautiful property.
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
Most ’fun to drive’ car I’ve ever owned
by Me Bimmer from Summerville, SC
September 11, 2018
I wanted a sports sedan that would be enjoyable to drive after many years in ho hum sedans and suvs. This car is an absolute joy to drive. It has performance, styling, and reliability.
Words simply cannot express how thankful I am for Ms. Pamela Allen's incredible customer service skills for making my visit to BMW of Ontario so much simpler than I was expecting. She helped me out to the best of her ability to get my car serviced. I believe that sshe cares about every customer she works with and it's because of her that I will definitely be coming back. Thank you, Ms. Allen!
by TomG from Falls Church City, VA
June 5, 2018
Great car for winding roads. Mine is the xdrive model so a little light rain is no problem on the curves. A few inches of snow haven't been a major problem.
Anthony Zabala was very helpful. Very patient no rushing at all!!! Answered all my questions and did not hesitate. Very friendly and his cutomer service is just above level. Thanks very much Anthony thumbs up to him!!!
Beautiful day today for driving
by Bob6868 from High Point North Carolina
June 2, 2018
This car is probably one of the best cars I’ve ever owned I’ve owned fords Plymouth Chevy and dodge as well as Jeep but this car has out perfomned them all
I take my car there for service because I get great customer service. Sergio helped me more recently and he did a great job. They really know what they're doing there.
Nice looking but sluggish
by Steve from White Plains, NY
May 7, 2018
I own a 2014 Infiniti Q50 Sport. Infiniti blows the 328 away in just about every aspect. The BMW is sluggish in comparison. Handling is about equal for both. The Q50S has superior acceleration and is by far more fun to drive. You feel good sitting in the BMW because it is a BMW, but when you drive it, you quickly realize it is not the ultimate driving meachine. If you buy one, you will soon find out that you were suckered because you overpaid and got lackluster performance compared to the less expensive but more potent rivals. Bland in comparison to the Q50 Sport.
I walked into the dealership and no one was on the sales floor. I was passed several times with no greeting by who I thought were salesmen since they were wearing the polo shirt with their insignia and they just went to their office. I waited for ten minutes and decided to leave. Guess they didn't want to sell me a car today.
GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
BMW of Riverside delivers in so many ways! Customer service is 10 star. Mark drove the BMW from Riverside to Palo Alto to deliver my car. I never bought a car without seeing it (but we know what a BMW looks like) they made the transaction so seamless and fast. They took all the worry out of my over-the-phone-purchase. Took all of 30 minutes to sign the paperwork (if that) and the car was mine. I cannot believe they delivered the car to me 404 miles away. Answered all my questions. Extremely knowledgeable. Ask for Mark and he will take care of you. Best salesman ever. I am thrilled with my new (to me) pre certified car. And the price, hands down the best price around. That is why I bought a car 404 mile away!!
I was directly contacting 3-4 different BMW dealers since X5 eDrive was hard to find.
they were all giving me different numbers with different options of course. but it seemed like riverside brought me the best unbeatable deal to me.
I live pretty far from there but the deal made me to drive an hour and half to see the car. and of course we bought it.
Sujan was the dealer whom i was contacting. and he made all easy. there was not uncomfortable push to sell it.
i'll definitely contact this man again if i decide to buy bmw next time.
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