I was in the market for a new suv/crossover. After doing tons of research I found mission mitsubishi. They had this promotion $4,500 cash for junkers that allowed me to lower my monthly payments significantly! The crazy thing is I didn't have a junk car to trade in and they still give their me the $4,500. I wouldn't say my credit is amazing, but they really did work with me and helped me throughout the entire process. In all honesty this dealership only wants to help people feel confident buying a car and with their service and friendliness I was able to drive my new Eclipse off the lot knowing I could rely on them if my car needed anything. When talking to the salesman I asked why does your dealership say #1 in the United States. He simply told me they sell the most mitsubishi cars in the U.S. which is no surprise because without a doubt I would by my wife's next vehicle here just because of how much they care about their customers. A lot of the time you forget that where you buy the vehicle is just as important as to what vehicle you buy. At Mission Mitsubishi you get the best of both worlds, solid and trustworthy dealership with the most reliable cars on the market!
Allison was super helpful, enthusiastic, and it doesn't hurt that she's an avid MINI lover/owner as well! Rob in the finance department was also quite informative, and answered all of my questions in full detail. Overall, this was an awesome car-buying experience! I didn't feel pressured into buying, and I drove away VERY happily in the exact MINI I wanted!
The buying experience was OK, at the time I bought my vehicle I was also shopping with another dealership. I chose SA BMW because I feel like they gave me a better deal. My problem with the process is that my vehicle was missing equiptment that was promised with the vehicle: floor matts cigarette lighters, an extra key and a tow plug that was missing from the bumper. I was promised these items and I was told that I would have these items in about a week. I have attempted to contact the salesperson Kirk at least twice a day and left messages, each time I call he doesn't answer his cell phone nor does he return my phone calls. I was skeptical about leaving the dealership without having everything that goes with a Certified Preowned Vehicle. Before I bought the vehicle I was getting calls for employees and the salesman Kirk 4-5 times a day. My advice to anyone in the market for a vehicle make sure you have everything that goes with the vehicle before you leave the property. Because once they have your money the level of concern for the customer will no longer exist.
Jonathan, finance and the rest of the team there are amazing. They worked hard to me the car I wanted. I love it and am truly grateful to everyone involved. We will be buying our truck from there in a few months as well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.