I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
by Roz007 from Bordentown NJ
January 7, 2019
Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
I was very satisfied with the service that Adam rendered. It was the first time that I had him as a service supervisor for what's needed for our Odyssey car. It was done in a very timely fashion, and very professional and kind.
by Beemer Owner from Galloway, NJ
December 15, 2018
My BMW 3-series wagon is the best of both worlds. Rides like a true sports car, but with the utility and practicality of a wagon. And it looks more like a sports car than a wagon.
I live in PA and I was up in the area checking out a couple Subaru STI's when driving by Stohlman I saw a blue STI and fell in love with it. It was Greatest Experience I ever had. Thanks to Nick Razak who gave his time and day to help me through the process of purchasing my Blue 2019 wrx sti. Helped deal with the vehicle price, paper work and even answered all my questions and concerns. Definitely was worth driving 3 hours. Thank you Nick Razak and everyone who made it possible for me to leave driving happily home with my new car. Definitely recommend Stohlman for a great Experience on purchasing a vehicle
Love bmws and if they have been taken care of , yo
by Bamaboy from Cookeville tn
January 13, 2019
Love it and driving is amazing !!! Germans rule lolthey are super cars and pleasure to drive , dont be affraid of used bmw , have it checked out and enjoy
Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Randy was very helpful and pleasant. I would not hesitate to recommend him to anybody and I'm sure he will be there for me in the future.Thanks Randy for all the help.Pete
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.
Love love love!!!
by Jessica from Waukesha, WI
January 5, 2019
I purchased my F30 private party in June of 2018 and it’s been outstanding! The ride is smooth and comfortable. All of the interior trim is high quality. I have 73,000 miles on it and it’s been awesome so far! It developed an oil leak from the oil pan not too long ago which was slightly disappointing, but cars are mechanical machines and that’s bound to happen. There can be a lot worse and more serious problems to have on a car. I smile every time I get in, and start it up. I LOVE this car. I’m going to be a BMW customer for life now!
Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
I recently got my 2012 X3 Power Sunroof Motor replaced at Fairfax BMW service center. Tyler did a great job and talked with my third-party extended warranty service on my behalf (I have read about unpleasant stories regarding these third-party extended warranty providers) - and they agreed to cover the repair cost without any hassle! I really appreciate Tyler's help and his dedication to make his customer satisfied.
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
It was easy and fast. Sales person was great and easy to work with. Finance department made it easy.
Great car but have had multiple problems
by Sergio Campanur from Durham nc
August 17, 2018
Turbo line messed up thank god it was under warranty. AC makes a loud noise when on high and it once stopped working while on a hot 3 hour drive. Other then then that. Good looking car and it drives well.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
Their process is much more streamlined and expedient compared to a regular dealership. If you want to be done in less than 90 minutes and get a good quality car, go to Vins. Their staff is great, very helpful and does not pressure you to buy
10 years of driving pleasure
by Nuckles from Woodland Park, NJ
December 16, 2018
My wife drove this car for 10 years to work, shopping and bringing the kids to school. It drives and handles very well, and does very well on snowy hills, both up and down. The car is reliable, fast and sporty. I enjoyed the chances I had to drive it.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
We had a great, no pressure, experience with Matt and Mike. The price of the vehicle we purchased was priced competitively from the get go (we did weeks of online research) and they didn’t mind us getting the car inspected by an independent mechanic. One of the best car buying experiences I ever had!
Loaded BMWs make me happy
by John from Mequon, WI
January 4, 2019
Really pleased so far with this car. I have never owned a 4 Cylinder BMW before. Seems to have enough power. I wish it sounded like a 6 though. Heated steering wheel is awesome in WI. heated back seats. Automated blinds. This is our first BMW that is more modern. Still getting used to all the options. Sat radio, heads up display, etc.. Happy so far.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
Oil and filter change transmission fluid change an
by Asrat from Springfield VA
November 28, 2018
Passports Nissan Alexandria there are the best for what they do I’m really satisfied for my car serviced and thank you See you again
Beautiful convertible in and out-avoid potholes
by E93 Fan from Marlboro, NJ
November 5, 2018
Space Grey with M-Sport aerodynamic kit and v-spoke rims on the outside caught my attention in the dealership right away. Gorgeous Coral Red Dakota leather, aluminum hexagon trim and 18 inch low profile run flat summer tires added to the package. As far as performance, tires and suspension grip so well with the M-Sport options that I never felt as confident taking corners as I have before. Really communicative road feel and cornering that allows you to accelerate through the turn is exhilarating. As far as comfort, New Jersey roads make it a little rough on your nerves as I have learned with 3 tires replaced due to sidewall blowout. As a daily commuter, the power of the Q1 release of this 2012 328i (Q1 was still a 2011) V6 SULEV engine combined with beautiful styling, that only BMW has to offer, makes you forget that potholes are not your friend. With the top down and the Harmon Kardon surround sound system turned up to ear splitting but pure sound levels, the workday just melts away. Great first BMW and I doubt this will be my last unless I retire in NJ.
Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
Best German Coupe for style, safety, handling...
by ascent42 from Berkshires, MA
December 29, 2018
Does everything exceptionally well - and only two doors - to keep out the unwanted. A summer-looking car that's great in the snow. Looks & feels expensive and not hard to maintain on a budget with a good independent shop.
I came in having such a terrible day and they turned it all around! I was treated so well and they were honest about everything. I left with my 2013 Toyota Camry and am so happy with the pricing too. Overall, great service and they even recently followed up with me.
Great Condition for a 2008
by Abilene from Abilene, Texas
December 31, 2018
This car has met my needs. Pretty spacious for a 328i has a lot of amenities. Great price deal for 77k
I love my ride!
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