Used 2020 BMW 330 for Sale in San Rafael, CA

Victor Jamis, my service representative is the best in the business. I have been to the other 2 dealerships in the DFW area and BMW of Dallas is the best and it's because of Victor. He gives superior service.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

I've bought cars from this dealership but not this specific car. The other dealership was unable to accomodate my schedule but N.Haven did. Luis was my service advisor, he listened and kept me up to date on the work. When it was determined more needed to be done than initially thought, he was able to get me a loaner. Danielle was professional and helpful checking out the loaner. The work was done as expected, Luis went through the car with me even though its was past working hours and I was trying to get him home. Overall, it was very easy and will affect my choices when it's time for my next BMW.

Had my car into another dealership 6 times for repairs and was still not satisfied with the quality of work. Took my car to North haven , had Ashley Roudie as a service rep and she was wonderful! Very friendly, communicative and certainly showed the correct level of awareness from the customer viewpoint. My car has not driven this good ! I appreciate all of the efforts the service team put into making my car right. Mike was the technician and Todd , the foreman, even took a test drive with me to ensure I was satisfied with the driving performance. Appreciate the quality of the service team here at North Haven BMW !

Efficient & knowledgable, everyone was very helpful. It was great to call from the road and have Megan on the phone help me diagnosis what warning signs meant - and to schedule an appointment right away.

Ashley is an excellent service representative and I am happy to work with her. She is extremely knowledgeable about the car and that helps clarify things for me.

I have purchased and serviced three BMWs through this dealership. Although sales was good, Services the best. They are always friendly, courteous and very knowledgeable.

Norm told me when to arrive at the dealership for the appointment. He then told me it would take about 30 to complete the service (an inspection). In less than 15 minutes from the time I got a cup of coffee, Norm arrived to tell me the car was ready. Amazing.

Great experience, this is what owning a BMW is all about! BMW in general and BMW of North Haven in particular!

Fast, Honest, Fair Service. This dealership usually has loaners available much faster then other BMW dealerships I have been to. The pricing is fair, friendly staff and a clean waiting room.

Went in for a few issues lol, but all where resolved with Ashley's help. Overall all, I was happy with the service I received.

Friendly service, nice facilities. Had recall service done, they were quick and washed the car as well.

Was very pleased by professionalism and responsiveness associated with my car getting serviced.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

Before arrive there I submitted an online application. After that point, the manager began to communicate the process of purchasing a Certified Preowned BMW. We set up a meeting for Monday of the following week and management introduced us to one of the most competent and down to earth client advisors, Mr. Zino Robertson. He presented us with several workable options and toiled with us after hours until we left with the car of our choice. The manager, financial officer, and the client advisor made this purchase memorable. I would not go anywhere else to purchase. I'm sold on BMW of Columbia! Lamikka & Quincy

I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....