Used BMW for sale in San Rafael, CA

Very friendly and efficient sales staff. They really worked to locate a new Mazda in the right color and trim I wanted. Did manage to find the right car and the entire process was pleasant and seamless. Great customer experience!

I've had my '20 M340i for about a month now and I am totally in love!!! Performance is off the charts when you want to really push it, but what has been surprising is how comfortable it is as a daily driver. Also love the tech - Android Auto in particular. And she is a head turner in dravit gray, I get a lot of compliments. Only regret is that the run flats are a little bit of a rough ride, so recommend you get some performance tires if you can.

Had booked my service a month or so out with a loaner car. When I arrived the service center was busy and there was no loaner car available. As I live in Sonoma County I expected to finish up a book on my Kindle but Gene was exceptional and totally turned the experience around for me. He kept me informed about what was going on with my vehicle and got me out of there in a couple of hours. Truly amazing customer service!

The X3 m40i is the best family vehicle. Got a decent deal from CarMax on a lightly used 2019 x3 m40i. The hk sound system sounds terrible unless you figure out how to turn off the exhaust sound that comes through the speakers (leaves little bass balance left for the music), but luckily there are a few tricks (check forums). The vehicle is a blast to drive, yet can carry the whole family and luggage anywhere. I had a few e36 m3's a while back and repairs were reasonable and easy to do a lot of stuff independently, so repair costs (only needed brakes, tires and oil in the past 30k miles) on the new BMWs did come as a bit of a shock, but being proactive helps. The vehicle has been super reliable with no mechanical issues.

I just bought a '15 i3 and could not be happier with the experience. Nyomi was the sales person I worked with. She was helpful, cordially professional and made sure all of my concerns were handled. She called when needed and was available as I needed to ask a question or fix something. She always got back to me and solved my issue.

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

Great professional customer service. The dealership is well organized and made the purchase process very smooth and efficient. They were also very informative and I didn’t feel like I was being pressured to buy extras that I really did not need.

We take trips to Cashiers/Highlands NC frequently. The drive is just over 5 hrs an it flies by quickly as the car is so comfortable. The peppy V8 has lots of power to pass quickly on the highway when necessary. Once we get into the mountains it feels great to switch from Eco mode to sports mode to attack those tight turns :)

The car buying experience with Kevin, the Internet Sales Manager, was awesome: customer service oriented, no haggle, priced to sell, and quick response. I highly recommend and plan to return on future purchases.

I love my X5 !!! It meets all my needs. There is enough space for the dogs and the kids. It drives great, it is very comfortable. Big enough but not too big. It tows well.

Salesman Luis chinchilla provided best experience I've had in buying new car. Didn't push, provided fair deal, communicated very well throughout process, was a pleasure to work with

I traded in my awesome Jeep 2015 SRT. Some creature comforts the Jeep has the X5 doesn't: stereo controls at the fingertips behind steering wheel is main one. Plus the cruise control was also at the fingertips on the steering wheel. X5s not so. I have to take my eyes off the road to look for the button. The steering wheel on the X5 is too thin. The Jeeps was thick and felt great. But I love the split tailgate on the X5! Easier access and doubles up as a trunk.

They have a good service. Some of the salespeople are rude though. It has a sitting area, free wi-fi, and free coffee. You might find some good deals.

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

This car met all my needs and more. Very reliable and technologically advance. Drives like a dream. Own it for almost two years Now without any issues so far.

Love my X3 SDrive 30i, it has a very smooth ride and a very powerful turbo engine, it’s very spacious and has a very nice interior, I like the infotainment and the touchscreen, and you also have a manual control next to the gearshift. I also like the fact that the map on the Nav system is updated from the cloud and not a disk or chip. This is my first BMW and I am very very pleased with it, I previously had a 2013 Lexus LS460L, I loved that car but I thought it was just too big for me being a single man. The X3 is just right for me

I've lost count of how many BMWs I've owned, and will never drive anything else. Ride, comfort, experience, feel, quality, workmanship, amazing engineering, quiet, ... on and on. They are precision instruments and a joy to drive, even to just the store and back. Others included 328i, M3, M550i. All equally unbelievable.

I love my 2019 X3 but it does not have keyless entry on the door. I do have the pushbutton remote but must open the doors with fob push button. This is a huge negative to me! I assumed keyless entry came on this car. I have a heated steering wheel and heated seats in Florida that I don’t need! No keyless entry on the door! I seriously don’t need heated seats or heated steering wheel! I’m very disappointed in myself for not researching car specs details! However, I do love the look and drive! My fault for not asking about keyless entry. Had I known keyless entry was not included in this model- I would’ve waited or purchased a 2020 X.3.

Love the style, feel, smoothness on the road and all the neat features. BMW doesn't leave anything out. I looked at a lot of SUVs and drove a few. Felt the BMW was the best all the way around. Not disappointed.

Recently bought a used car from this dealership. Kirby was very easy to work with and was very patient answering all the questions. This made the transaction very smooth with no surprises. Overall, i would highly recommend this dealership.

I loved the whole experience, so easy and convenient. We had the best representative come out and bring us our car. Thank you Shift! You guys are awesome.

I got a lot of head nods on drive home People seem to like it. May be because the new style is eye catching I have owned other sport car. This one is my favorite.

This was the best way for me to buy a car.. no hassle going car lot hopping.. they showed up when promised with my choice for a test drive... loved the car, which was in beautiful shape... from there on everything was done right there at my home..easy easy easy ... within 1½hrs the car was all mine..I highly recommend

I had a 2015 328 sportswagon and I traded for the GT. I loved everything about the wagon other than the vehicle height. The GT rides a bit higher and it was worth the time and effort to trade it in. Very happy with both!

I just bought a Honda Civic from shift and I am completely satisfied with the car and the customer service I received! Will recommend them to my family and friends!

This car replaced an older BMW X5 that was stolen. I love how it handles in the snow. I swore I wouldn’t get another BMW but couldn’t beat the quality and price .

Shift was one of the first companies to make it easy to purchase a car through your phone, the purchasing process is so easy just scrolling through your phone choosing which car you want to test drive, no pressure on purchasing same day. You have the choice of multiple affordable cars, I have purchased already two cars and couldn’t be happier. Thank you shift

Was just rear ended totaling my 2004 X5 with only 80K miles on it. *Don’t drive a lot hence the low miles. Well Maintained! Best car I’ve ever owned! Purchased a 2013 X5 with only 39K miles & all the bells/ whistles! Test drove it & said “I’ll take it!” I overpaid a little but got a car that I know & trust! It’s sleek, sexy & stylish! A true head turner that handles well & reliable! Would recommend an X5 to anyone! *I do miss my 2004, though!

Good deals and no high stress. Was a hassle free experience brought straight to me. I would buy again from them in the future. Good prices.

This vehicle has has taken my wife and me cross-country, as well as several other long distance trips, with a sum total of only one flat tire and no other mechanical, nor electrical issues at all! Any repairs have been moderate and frankly expected given the high number of miles (150,000 so far) on it. I expect to keep it for another year and a half.

Looking for a specific used car. They made it easy. Took a long test drive by ourselves.

The X5 punches all the buttons. It is comfortable to drive while at the same time a high performance, fun vehicle. Great technology I've owned a variety of SUVs over time and this one is far and away better than anything I've ever owner. Considered the Audi A7 or the Volvo XC90, but neither gets close to the BMW X5. Just do a test drive and you'll see a major difference in performance.

Friendly, knowledgeable staff. My car was diagnosed and repaired in a timely manner. The loaner car was greatly appreciated since I had to have a way to commute to work during the few days they were working in mine.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.