I had electrical problems with both of my Prius hybrids. Service Manager Chris Rodriguez did an excellent job fitting me in during the busy Christmas week, keeping me updated, and getting my cars back to me timely. I appreciated his help with getting a better price for the costly repair, getting recalls fixed, and the complimentary car wash.
We drove 4 hours because they had the best price around for a Jetta diesel. We drove a VERY high milage car there and decided to ask about a potential replacement for it. I asked for a TRANSFORMER and THEY FOUND IT! I needed an SUV that can handle bikes, boats, soccer gear, fitness gear, and groceries for a small army. But it had to be able to seat that small army of kids and friends like a van. And have leather seats because, you know, kids are GROSS. And decent gas mileage would be a plus. After searching through several SUVs we found the transformer: A GMC Acadia! Leather seats, second row captain chairs, foldable third row bench, good gas mileage, and lots of bells and whistles. If that wasn't enough, we had 4 kids with us who were able to sit in the lounge and watch a movie with snacks. We were there around 7 hours total. Paperwork on one car is bad. Paperwork on two is crazy. So Tim ( our dealer) got more snacks for the kids while we signed on all those lines! One kid is highly interested in cars and all the dealers were open and welcoming to his comments and questions. Just a great experience all around. Highly recommended.
Last Saturday I bought a 2017 Highlander from Weiss Toyota... it was really a fantastic car buying experience! I wasn't expecting the buying process to be smooth and pressure free experience. Most of the times, the car buying process is something many people hate to go through. This time with Weiss Toyota the buying process was easy and breeze! I started to communicate with Monte Hall (sale Person) several days in advance of the walk in visit via e-mails and texts to get the designated vehicle's specifications. in one of the e-mails Monte told me: "if you're buying a new car please give me a chance", and I did give Monte a chance and I am happy that I did. Eventually, Last Saturday I walked in and greeted by Monte Hall which was followed by showing me the car that I was making inquiry about. From the get go the buying process was transparent, friendly, and professional. Me and Monte went back and forth with James Leinauer (Sale Manager) to get the final agreeable purchase price. All I can say is to thank both Monte and James for their professionalism and patiently handling of my counter offers. the purchasing process can't be any better. Eventually, I would like to thank Mike Cross (Financial) for his professional handling of the paperwork's. If you're looking for new vehicle, I am really recommending you to see Monte Hall at Weiss Toyota first before you make the final decision to buy another car. The negotiated price is really reasonable and the lowest I could get. Finally, I couldn't have been happier with a low pressure, hassle free of car buying experience.
I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!
I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.
NEVER HAVE I EVER had such a great smooth transaction.
by LKLONG from DealerRater.com
November 5, 2018
4.7 (415 reviews)
I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.
Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.
I was on my way home from a trip when my air conditioning decided to “take a break”
I called the GM Mike Walker at BMW of Fairfax who I had met while having my car serviced a few months ago. He remembered me!!! This was late in the afternoon on July 3rd and I didn’t think I could even get an answer. But Mike picked up his phone spoke with me and had a service advisor and loaner car waiting when I
arrived. Charles and Allen were both so helpful and I was on my way while they took a look at my car. When it was done Allen had my car and paperwork waiting for me when I arrived!! I cannot thank you guys enough. Mike even followed up to make sure I was taken care of!! I could not believe the service. Super nice and I will never go anywhere else!! Thank you guys again!!
The Best Car Buying Experience I've Ever Had # Awesome
by VLD 923 from DealerRater.com
December 3, 2018
4.8 (503 reviews)
Elite Auto Brokers Is Amazing If you looking to purchase a high end luxury vehicle with low mileage in prestine condition below market value hassle free. Dont look any where else. Save yourself time and a whole lot of money. I can truly say this was the best car buying experience I've ever had absolutely NO PRESSURE whatsoever. The entire staff was very professional and knowledgeable considering the fleet of cars Financing was unbelievably easy.. I must earnestly say the only problem I experienced was what car to choose the inventory and choices will literally blow you away. No other dealers can compare with Elite Auto Brokers. A word of wisdom if you see it buy it chances are it will sale quickly. Please check out the beautiful Ferrari among all the other outstanding cars. I will definitely recommend Elite Auto Brokers to all my friends and family. This is the only place I will purchase my vehicle from going forward. A very happy costume for life ! #NewC300LuxuryEditionOwner Sincerely VLD purchased my car 9/15/18 .
2019 BMW 530 i xDrive Review
Most reliable and expensive car I have owned
by Errolr from Lauderhill gl
November 2, 2018
4
It is a really a dream machine. Smooth handling. Smart responce.the car is smart and is always communicating with me has the road condition changes. Car interior is beautiful and comfortable.
Easterns Automotive Group of Laurel- Curbside and Home Delivery Available Review
My new car
by Mr Forte from DealerRater.com
December 6, 2018
4.9 (3397 reviews)
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
I have been a faithful owner of 5 Series BMW's for the past 20 years. The car has never let me down! It drives and handles very well. The exterior styling is fantastic and the interior is comfortable and the technical gadgets are easy to use and I am not very savvy in that area either. Won't own anything but a BMW!
Perfection ,Patients and great customer service are just some of the words I would choose to describe Masters. With in 4 short days from starting the process I was driving my Mercedes-Benz c-450 amg. Jamal was a dream to work with , made it all seem smooth and effortless. He made sure to keep us informed at all times and even continued to follow up after I left the lot. I would recommend this dealership to all ,no doubt in my mind that they will have something for you. Thanks again Jamal and Marian and Master for making my dream come true owning a Mercedes-Benz before I hit 30 !!!!!! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
From the moment I walked in to the moment I left, the customers service I received has been excellent. All of the staff are friendly and polite, the facility is clean and organized. BMW staff from all areas are constantly asking if I’ve been helped or if I needed anything.
2019 BMW 530 i Review
Great car to drive, very comfortable and reliable.
by blueocean from Paramus,NJ
February 13, 2019
5
Car met all my expectations, it drives very smooth and responds super well to changes on the road. I am also very happy with the new car panel
displays.
Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!
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