James Willis was my sales rep and he did a great job for me. He listened to what I wanted and found the precise vehicle. While the dealership had cars that were close matches in stock, James was committed to getting exactly what I wanted. Everyone at the dealership was friendly and made me feel very comfortable while there and in the transaction. I would confidently recommend James and the dealership to family or friends in the market for a Mercedes.
Best ride I’ve ever owned
by James of the ritz from NYC
December 9, 2018
Fabulous ride, extremely comfortable and top safety features. I bought this for my wife and she loves it. Only drawback is that you hate to park it!
James Willis was a pleasure to work with and I will highly recommend him to my friends and family. Very professional. Very Knowledgeable. Friendly atmosphere. He made my car buying easy! James helped me get the perfect deal for the car. If you're looking for a great car buying experience with no hassle go see James for your car buying needs, you will not be disappointed!
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
I highly recommend this dealership and my salesperson, James Willis. He is a great listener and understood what I was looking for and what would work for me. He checked in regularly but did not push me or rush the process. It was a great experience and I love my new Mercedes!!
Fun to Drive!
by agb from Huntsville, AL
June 29, 2018
One of the most fun cars I have ever owned and makes it easy to get around. You'll never haul a lot or a lot of friends but for pure joy of driving and convenience in crowded parking lots and limited parking, there isn't a better car!
No hassle. Pressure free. Very knowledgeable. Attention to detail. It was an auto experience that seemed tailored for the buyer! After a quick test drive one day along with a few email exchanges on the next... an agreement was reached! But, having somewhere to be at 630pm on a Friday evening... and not being able to get out of the office prior to 5pm, I asked James if he could have the paper work ready and waiting for me upon my arrival to the dealership and have me out ASAP? He said ???I gotcha covered??? which that he did... I was out within 30 minutes!!!
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
Shopping for a luxury car was a breeze with Warren. He was knowledgeable and informative about the vehicle we liked. He stayed after hours to work with us and we found the entire process at Mercedes Benz of New Orleans a pleasant experience and so satisfying. Warren has a wonderful personality and took time to answer all questions In detail. We never felt pressure or rushed. We highly recommend Warren and the team at Mercedes Benz and look forward to many more visits! Laurie and Dan Koster
2016 Mercedes GLE
by Mjdesign from Springfield Virginia
March 20, 2018
Great SUV , handles very well , very comfortable , Great and snow or what roads ,Very luxurious, Head turner ,Great in gas, hate to let it go , need to downsize , My lost someone else’s game
Outstanding products and service bought 5 new and used cars
by David Masti from DealerRater.com
November 13, 2018
This New Orleans Mercedes dealership is able to offer used MB cars that are clean and gone over..Mine have looked like brand new. The cars perform extremely well. I live in NY and they have a service that will deliver a car that far.. I have been buying cars for over 10 years now from NOMB-find the staff extremely professional and cordial--both new and used really like this place/dealership , great place/city to visit and have fun while buying a car
Great on gas
by PacN10 from buffalo
October 21, 2017
Tires are very expensive and the rear tires have to be replaced every 18 months , drives excellent in sport + mode , love it
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
Service advisor is the best because of his care for the customer needs. He puts the customer first and makes sure that the repairs are complete and satisfied with the customer.
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
When I visited there, service person was very friendly. I loved it, will come back again. While I was waiting, I can drink Starbucks coffee there, or they can send me home and pick me up. Great!
Should have returned it within the week!
by Irishfan0629 from Duluth
December 17, 2018
From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!
Quality service, professional, beyond helpful and just an overall amazing experience. Thank you so much Dustin, Nick and staff. Seriously couldn't have asked for more!!
love the truck my second one
by Oppe from palm city Florida
January 7, 2019
great SUV , love it , lots of room , a tank very safe , just a great Truck . great in snow , or just around down .
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