I bought a 2017 Hyundai Elantra in August 2016. I was assisted by Nathan (Nate), Chris and Jeremy. All of them were highly professional and courteous. They gave an upfront pricing with some room for negotiation. The options available in their inventory are quite limited, however, they can bring one for you if your vehicle of interest is available at a nearby dealership. Nate is quite aware of the hassles faced by international students in getting financing options. He got me a very good financing deal from a credit union. I spent a couple of days researching options in Indy and Chicago and ultimately decided to buy from Bob Rohrman. Would absolutely recommend !!! Pros: Honest pricing, courteous and professional staff, willingness to negotiate. Cons: Slightly expensive (~$300) as compared to Chicago, lack of color/package/trim options (compensated by the willingness to bring the model you like, from another location). Suggestions: You might be asked to buy a paint protection plan or dent repair plan for $1000, just like all other dealerships do. Think twice before committing yourselves to one. Be aware that there is a lavish room for negotiation in such plans.
We were driving from Racine, Wisconsin to Orlando, Florida with our 2015 Chevrolet Sonic on Friday January 5, 2018. After passing Lafayette, Indiana on Highway 65, the engine overheat light went on while the temperature was -11 degrees F outside. Luckily, we were able to get to the Lebanon rest stop at mile marker 150. I called 5 different local Chevrolet dealers; four of them said they could not work on our Sonic until the next week. DeFouw Chevrolet wasn't the closest, but was the only dealership that said they would try to work our car into their repair schedule. We had AAA tow the Sonic to Sonic to DeFouw about 10:00 AM. Brandon Harlan met us and took all of our information and said they would try to work us in. DeFouw also provided a ride to a local motel and even helped with some of our luggage that we needed for the evening. I called at 3:30 PM to check on the status of the car and Brandon said that the car was done except for the paperwork. He sent their driver to the motel to pick me up and by 4:00 PM I was back at the motel with a repaired car that was repaired under warranty. All of the people at DeFouw were so gracious and wonderful and I can't thank them enough
2018 BMW 530 i xDrive Review
What a Great Car
by Lewie from Ontario, Canada
March 14, 2019
5
This car is even better than expected. Can offer outstanding comfort with excellent performance and great fuel economy. 4 year bumper to bumper warranty is fantastic. Dealer experience has been outstanding so far.
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