Both the salesman and sales manager were great to work with. Before I scheduled an appointment, the salesman had cars ready for me to look at, even at different Rohrman lots! He asked the right questions and had cars lined up based on what I was looking for and in my price range.
Best experience I???ve had buying a new car. The dealership and salesman, Kaden Rice were very knowledgable and friendly. Showed us all the costs up front so there weren???t any surprise costs. I love my new KIA Sorento! Thank you Bob Rohrman KIa and all involved!
The Kia service center has been amazing. I have had numerous issues with my vehicle but the employees and technicians go above and beyond to help me. I utilize the courtesy shuttle almost every time I have an appointment. This allows me to get a ride to work and leave my vehicle to get worked on while I am at work, someone then picks me up when I am ready. I always know estimates up front and there is never any work done without my approval. I would highly recommend this service center for you auto repair needs.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
Defouw had the perfect truck for me. It's been 29 years since I've purchased a brand new vehicle and Dakota made my buying experience quick and painless. She was very helpful and an enjoyable salesperson.
Joe the sales rep. is wonderful. This is my 2nd vehicle in a row from Joe. I trust him, that is very important to me. My 1st purchase was a quality ride. Hoping for the same...Thank You Joe Atkinson...
Our experience with Pam was excellent. She went to bat for us to get good trade-in prices on our 2 vehicles. Pam was very pleasant, knowledgeable, followed-up as necessary without pressuring us. She answered all our questions and was available when we called or visited the dealership. I wouldn't hesitate to recommend Pam to a friend.
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
We cannot say enough good things about Ben Mullikin and the DeFouw BMW of Lafayette team.
Ben made the entire car buying experience easy, enjoyable and hassle free. We gave Ben a detailed list of our needs and he worked overtime to find the perfect vehicle. Ben listened intently to my wife and made sure all of her needs were met - from the test drive through delivery of the vehicle.
In our opinion, BMW of Lafayette is the only place for us to purchase a BMW.
My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
After several hours of looking and researching Jeeps online, found one 2 hours away from home. Spoke with Scott on the phone who gave a good overview of what we could expect. Everything was exactly what was stated and no surprises which was awesome since it was a long trip. Great 3rd generation family owned business. We received an excellent price on a used Jeep. Friendly and quick service. Vehicle was very clean and ready to drive off the lot. Have bought other cars from large dealerships and spent hours working thru pricing and financing. Horner didn't give us the run around, pricing was quick and financing was very smooth. Would definitely come back!
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