Best experience I???ve had buying a new car. The dealership and salesman, Kaden Rice were very knowledgable and friendly. Showed us all the costs up front so there weren???t any surprise costs. I love my new KIA Sorento! Thank you Bob Rohrman KIa and all involved!
The Kia service center has been amazing. I have had numerous issues with my vehicle but the employees and technicians go above and beyond to help me. I utilize the courtesy shuttle almost every time I have an appointment. This allows me to get a ride to work and leave my vehicle to get worked on while I am at work, someone then picks me up when I am ready. I always know estimates up front and there is never any work done without my approval. I would highly recommend this service center for you auto repair needs.
I lost my beloved (and paid off) VW in a garage fire- having to add a new car payment to my budget was not something I wanted to do and I was not looking forward to having to look for another vehicle. Bob Rohrman Kia was the first and only dealership I shopped. Everyone was very sympathetic and helpful with my situation. I did not feel any of the "car salesman" pressure. I told them what I wanted and they found the perfect vehicle. for me. The finance team was also excellent to work with. The whole process was "painless" and now I love my 2018 Kia Sportage!!
Purchased a vehicle just over a year ago, staff was exceptionally nice which made the buying process easy. I now take my vehicle there(and only to Hendrickson's) for regular maintenance. The service staff is also exceptionally friendly, and it's never been more then an hour wait. Thank you for all your hard work, it truly shows.
Our heating and cooling system completely went out in our Grand Caravan. Our Thanksgiving at my Mom’s house in Ft. Wayne was in jepordy. Rose worked hard to obtain our warranty information. Dan moved the schedule around to fit our van in before Thanksgiving. We were even given a loaner van to drive while ours was being fixed. Right at 5:00 pm the day before Thanksgiving Dan called me and said your van is ready. Our Thanksgiving in Ft. Wayne was saved!! My entire family is greatful to Rose, Dan, and anyone else who helped make our Thanksgiving special. God bless you all.
Have had oil changes done and other warranty work done. Service dept has always been friendly, helpful and efficient. I live out of state with a summer home in the area and choose to have my work done there vs in my home city because of there customer service and work!
This is the 4th vehicle we have purchased from Hendrickson’s and the second with the help of Curt Brazzle. Excellent team that will take care of any issue or concern.
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