Used 2017 BMW i3 for Sale in New York, NY

It is the best electric vehicle on the road. Alloy frame, carbon fiber body, 20 inch Ecco tires, and a range extender for the battery puts the I3 in a class of its own. The vehicle is fast, nimble, and a joy to drive. The perfect city vehicle.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We weren't so sure about buying an i3 without the Range Extender, but we took the plunge in part because this used one had the Tera World upholstery. In reading other reviews, most folks say they never use the REX anyway. The fact that our next scheduled service is fully 18 MONTHS from now reinforced that this is a good way to go. We've already put a few hundred miles on it. Whenever it's in the garage it's on the charger, but we drive past every gas station without even noticing the prices! The interior is super cool. We LOVE the wood accented dash and the very large nav screen. The fact that it parks itself, and will fit ANYWHERE is icing on the cake! And, that's before considering the 33' turning circle. I actually made a u-turn on a two lane residential street without backing up! It's small, for sure. But, that's what you want in a City Car. No gas, no exhaust, can park it anywhere, luxury appointments, 0-60 in 6.6 seconds... What more do you want?!

All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry

This car is perfect for the right person with the correct expectations. The car is the REX model ( has an electric gas generator) and in combination provides a minimum of 200 miles of range. Thats driving the car without any limitations or trying to be efficient. If tou drive it in the economy or economi+ setting then you can get 250 miles combined. The car is very light weight and small, so very easy to park, but it fits 4 adults confortable without any issues with olenty of head room and leg room ( I am 6 foots tall and i can get behind my sitting position comfortably) I have the car for a month now, so I can talk about reliability, but I haven put a single drop off gas on the tank since I got it, my commute every day is at least 50 miles, and I charge my car every other day for free at work. In my case this is an advantage but for other people they are several free stations that once you install the app can have access to it. Power is adequate for the size of the car. All and all is a great buy, specially that I got it used with only 8k miles on it and a incredible price. Just with the savings on gas the car will py for itself.

I love every bit of this car. I have the level 2 home charger which makes owning this car much better. No range anxiety at all because the car regenerates about 20-30 miles if driven correctly. Just don’t drive like a maniac. If you use the car for how it’s intended, it’s amazing. City car, don’t use freeway and high speeds with AC kill range. However even living in AZ and running the AC, I’m still good on range because of the home charger. It’s a must. WKe up every day to 120-150 Miles to drive. After a while the car configured how much range your car will get based on how you drive with the regenerative Miles added to it. Fast, fun, comfy and roomy. At the same time small to park anywhere! Love this car!!!

All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry

The i3 is an excellent city car for running errands and commuting. It is very fun to drive being faster and more maneuverable then most every other car on the road.

Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd found two cars that were similar and had me test drive both. At this point I told him I would be looking at other dealerships and I wished him a good evening. He called me several days later to inquire whether I had chosen another vehicle and encouraged me to come in again. I stated I was interested in a car at the Edison location and he actually drove it up for me to test drive. When I didn???t like it he smiled and asked me if I was interested in test driving the other cars from earlier in the week. Throughout this entire process he was professional, respectful and most importantly patient. I test drove a wonderful certified pre-owned car but it didn???t have leather so Wagner the finance specialist said we could certify the one I liked in black. Wagner found me financing within a month of repossession and worked with six banks until he got a ???Yes!??? We went to close and the vin stated the car was blue. I told Wagner I thought the car was black and was unsure if I wanted it. We went out to check and the car was midnight blue. After working for an hour to find me financing I stated I didn???t want the color and left. Wagner was extremely polite and said we could take a day to think about it. Both men were working with a woman who was struggling to find financing after a nightmare of a voluntary repossession. They didn???t have to be polite or professional but they were. I struggled at the closing with references and Wagner brainstormed with me to find the appropriate people to use as references. They were consummate professionals and found a girl financing with a 530 credit score. Go see my boys. They???ll make it happen!!!!

I worked with Frank of Rockland Motors concerning a 2012 Mustang prior to making the decision to drive to the dealership from out of state. Frank was more than helpful by answering all my questions and sending pictures of the vehicle that were not shown on the website. During the inspection process, he was able to reach out to the business next door to facilitate the use of their lift so I could inspect the under carriage of this car. He and the support staff were more than helpful and pleasant to work with and made the entire purchasing process enjoyable and expeditious. I would purchase another vehicle from this business should the need arise. Many thanks to Frank and Diane for your time and effort in this matter!

I was stunned by the incredible acceleration and responsiveness of the electric vehicle. Gas vehicles can't measure up to that. Very comfortable ride. Good sound system. Adequate power plus.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I would consider myself to be a car enthusiast. My last car was an E90 BMW 328i. Last year I test drove two EVs - the Tesla Model 3 and the BMW i3. I came away so disoriented by the immediate torque/acceleration and the sheer quietness as it was doing so. I was sold on EVs being fun. Then came the cost question. Tesla model 3 doesn’t have much of a used car market yet as it is so new, but the i3 does. As I dug in I realized a 3-4 year old i3 was being sold for about 30% of its sticker price with lowish mileage (20k-50k miles) - I started digging some more. On average, I was spending about $250/month on gas and after doing some calculations on my commute and monthly car use, I realized I would be spending about $20/month if I charged the car at home. Done - Started the search for an i3 and found one about 70 miles from my house. I traded my 3series for the i3. I’m so glad I did. You can find all the specs on the car so I won’t bore you with that, but this is such an amazing value of a car. The practical hatchback design makes it easy for loading things in and out. The range is enough for my commute and we just use my wife’s car if we need to road trip somewhere. The term range anxiety does exist but I would rather call it range awareness. Driving an EV is a lifestyle change and makes you approach your use of a car differently. Some see that as a bad thing - I just see it as an opportunity to use your brain :-). I know when most people think of a used BMW, they think it’s unreliable. Mechanically, these cars are SO simple and the things that typically go wrong in BMWs (gaskets, coil packs, spark plugs, turbos, water pumps, etc.), aren’t present in this car. Sure the EV infrastructure is lagging in the US, but with a little planning and the use of the PlugShare app, you can find somewhere around you to charge in a pinch. If you’re reading this, you are probably a bit like me - a car junky that likes to understand the good and the bad about a car before you take the leap. I would encourage you - DO IT!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The i3 is a fantastic full electric car. It rides superb and has a sporty attitude as expected by a BMW product. Styling is unusual and kind of ahead of its time (German engineers on LCD...) but very pleasing IMO. The only drawback is its performance in lower temperature (under 0C). Cold temperature really affect these BMW batteries compared to other type.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car is perfect for a daily commuter. It is easy to drive and great plenty of range so you only need top charge in infrequently. If you want to push it, it's very quick and handles well. The range extender option gives great piece of mind in case you can't get to a charger. The styling makes the car look space age, both inside and out. The interior is very roomy, even fitted someone tall. Visibility is great due to the tall seating position and large windows. Overall, love the car.

Hugo our salesman and manager was extremely knowledgeable and helpful. He spent a lot of time with us trying to find us a SUV that met our specifications. Unfortunately we were $500 apart which was a shame because we were ready to buy the car right there. Surprised they let us walk but would still recommend Hugo.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

BMW of North America LLC 300 Chestnut Ridge Road Woodcliff Lakes, New Jersey 07677-7731 Attention: Ludwig Willisch June 5, 2017 Dear Mr. Willisch I???m nearing one thousand miles on my new 340xi and am enjoying it thoroughly. I ordered it with the track package and the power and sound option upon the advice of my sales advisor, Craig Cayetano, and have not regretted the additional cost for one moment. This car is my sixth BMW and clearly my favorite! It is actually almost as thrilling to drive and my Porsches. My purpose in writing you today, however, is not to express my satisfaction with the car but rather to express my satisfaction and appreciation towards Craig. Craig was extremely helpful and knowledgeable during the ordering and delivery stages and continues to be a helpful and friendly resource today. He is able to straddle the line between being an advocate for the dealership and an advocate for the client. This left me feeling cared for and trusting that I was dealing with an honest organization. At the delivery center, beautiful facility by the way, I was assigned a team of ???geniuses??? who began to introduce me to the car. Having experience with the car meant that my questions were more sophisticated and once they realized that Craig was my sales advisor they said ???Let???s just wait for Craig he???ll be here in a minute???. I was amazed at the completeness of his knowledge and by the respect he commanded by those around him. I, and I dare say the geniuses, profited from his experience. I???ve continued to rely upon him over the weeks since delivery and always find him accessible and helpful. This quality is particularly admirable since there is no commission on the horizon. In conclusion, he is an asset to Park Ave and to BMW. If you have not had the opportunity to meet this young man personally I urge you to do so. I thank you for his service. Respectfully yours, Michael L. Sakowitz, Ph.D. Cc: Wayne Carenza General Manager/Park Ave. BMW

I found the car my wife wanted online. It was 2 hours away, so I reached out with questions by phone. Sabit surprised me with the openness of information. He did not try to drag me into the dealership like many other dealers I contacted before him. We talked and texted throughout 2 days. Finally agreed on the car and terms. Sabit advised on the ongoing rebates available through BMW and ended up saving us $4,000 (recent graduate and loyalty rebates). Delivery process was awesome! Sabit and his team went over every new feature of the car and set up all connected services within minutes. Paperwork took 25-30 minutes. Finance manager, Tony, through in some heafty discounts on the extended warranty, which we planned on getting at a letter date. He made it make sense at the time of purchase. Bottom Line - experience was awesome, wife loves the car and we got a tremendous deal!!! I???m sure we???ll be doing this again soon to replace mine. Thank you Sabit!

My experience at BMW of White Plains, NY was one good thing followed by another good thing. Or I should say GREAT thing! I was visiting the area and one day the car started screeching very loudly. I went to the dealership and they said "Bring it right in' and everybody was saying to me "It's going to be alright" I was extremely upset because I live in NH and I was in NY. They told me it was going to cost $160.00 to diagnose the problem. So I waited (coffees, sodas, sandwiches, water, computers and a gift shop....kept me occupied). 20 minutes later Seth Williams, the gentleman who took my information, a very polite and amiable young man, came out and said I was all set to go. Rock in the brake gasket. I was happy it was so quick and easy. I said it was well worth the $160.00. He said "Oh no, no charge"!!!! So then I was crying. Went out to my car and it was washed AND vacuumed meticulously!!!! There are still some really good people out there!!! Thank you everyone at the deanship and Seth Williams. <3!!!

I purchased a CPO BMW at Prestige BMW. Starting with Marcus (Internet Sales) who put me in touch with Rob DiDomenico(Sales) to Jim (Finance) and Ann (service), the process was stress free and a pleasant experience. Dwayne (BMW genius) was very patient in walking through all features of the car. I emailed Prestige BMW with a request showing my interest in a CPO 5 series. Marcus was quick enough in responding, he informed via email that the car was not available, and sent me a list of available cars. I called the next day and asked Marcus to put me in touch with a sales person. This dealership is about 75 miles and at least 90 mins from where I live. Marcus put me in touch with Rob who assured me that if I came down to the dealership, my time was well spent. Their online car trade in calculator is pretty awesome. The pricing on the cars is the best nationwide. I had spent atleast couple of months looking prices nationwide for a CPO BMW. I put down a deposit on May 13th, didn't not test drive the car. Told ROb I will come back with my trade in and the check for the remainder at a later date. DCU had offered 2.24%. I declined to go with BMW finance because as other dealer close to where I live told me that the finance offer I had on hand was the best. This car was a surprise but for my wife and she had no idea about this. I go back on May 26th to pick my car. Jim from finance approached me and asked what if he gets me a 1.9% from BMW finance, would I be interested? I said why not? Jim did his magic, in less than 3 mins, I had 1.9% financing on the car which dropped my monthly payment significantly, I bring the car home, then after a couple of days notice a tear in the leather seat and the lock on the glove box didn't work. I call Rob and he asks me to drop by. I go there, the service guys did an excellent job of repairing the leather. It looked like a brand new piece of leather, but Rob told me that the lock may be covered by CPO and any dealer can fix it. I go to Princeton BMW after a couple of days, Princeton BMW tells me that the lock is broken and not covered by warrant. It costs me $900 to fix it. Now I am really pissed at Rob and Prestige. I call Rob, Rob asks me to drop by again. I am like - xxx? Why didn't u check the last time and now I have to spend half a day again. Mr. Rob told me in a very calm voice to come by. I drive up there to prestige and explain my frustration to Anna (service), in less than 10 minutes the lock was fixed. Apparently a small metal piece had got in the lock. All they had to do is remove the piece and lock was back in action. I told Rob and Anna that I don't mind driving up for service even it takes an hour and half to get there. The staff at Prestige are very honest and friendly. Last but not least the girls at the front desk welcome everyone with a warm smile.