Ryan leach is the sales who helped me smoothly transition from previously leased 3 series to x1 recently. He helped shorten the buying process and all beyond my expectation.
2020 BMW M340 i xDrive Review
The best choice I ever made!
by Vee from Milwaukee, wi
May 14, 2019
5
From switching over from a Mercedes amg to this... words can not describe how happy I am! I can’t find not one thing wrong with this car! So happy with my choice. The power and reaction is amazing!
Saturday I left with my new BMW lease vehicle. Stephen Cornell was very helpful in getting me through this process and explaining/detailing the options of the vehicle. I was shopping different SUVs and this process took more than a month in my research. I am very happy with the vehicle --know that I'll be back for help with all of the bells and whistles!!
I recommend Stephen Cornell and Tom in the finance dept. They were excellent!!
I recently purchased a X5 from Motorwerks BMW and had a great experience. I worked with Colin Kacmarsky. Colin was excellent at asking questions to clearly understand my needs. Colin had great knowledge of the vehicle and the features of the many options available. He had the day off on my delivery date but came in to insure it was handled just right. A great personal level of service. I will recommend Colin and Motorwerks to my friends
I went to test drive a few used cars. All of the sale persons I spoke with had a great deal of knowledge and did not pressure me into anything. They gave me enough space and time! I did not purchase a car, but had a very good experience.
It was great experience and salesperson did excellent job. Nice environment and cool customer service and varieties of car. I would love to buy in future .
I recently traded in my car for an Acadia. I found it online and was able to do most of the talking over the phone with Anthony Hines, who gave great customer service. I drove 4 hours to the dealership, met with Anthony and was able to finalize the purchase. Throughout the whole process, everything went very smoothly and Anthony always had a friendly, helpful attitude. Kyle Gustafson with Finance was also great to work with, giving lots of information on services but never pushy. Great team to work with!
This was my first BMW purchase and what a great experience! Juri was excellent to work with and patiently answered ALL of my questions. I highly recommend!
We are very pleased with the service they provided us. Extremely helpful and very knowledgable Christian Even guided us to choose the exact vehicle we were looking for.
I could not be happier with my purchase, with my sales person Craig Haggerty and Kyle the Finance Manager. People who know me, know that I am very particular with my car - from inside out, down to every single detail of my car.
I was known to trade in a barely one year old car for the exact same model just because I was tired of the color and the placement of the cup holders.
To sum it all, yes, I am picky, very picky, even with my sales person. :)
I bought my first 328xi brand new from another BMW dealership 8 years ago. And I bought a 2014 CPO 328i xDrive from Craig this time. But my excitement and experience are comparable to heaven and hell for both time. If it was not because the other dealership had the car I wanted back then, I wouldn’t had wanted to deal with them at all.
Craig and his team had totally changed my mindset on BMW dealerships.
My car broke down on Saturday night and I had spent all day Sunday looking for a “decent” CPO 3 series and couldn’t really find one that I like. I was a bit panic because I am not planning to fix an 8 years old car and really want to buy a car by Monday, not Tuesday, Monday!
Finally, I narrowed down to 3 cars that are located at BMW of Minnetonka and 2 cars at the other BMW dealership, still, without much excitement. As those are not really my type of cars if given I have more time to shop. I decided to stop by BMW of Minnetonka first and really hope I will end up buying my car there so that I don’t need to stop by somewhere else. Don’t get me wrong, I like the service department at the other dealership, just not their sales team.
Craig greeted me with friendliness that you couldn’t expect from the other dealership. I showed him the stock numbers for the cars I have found on their website. The one that I really have high hope for, turn out it has some flaws that was a deal breaker to me. The other two were the type of cars I know I would regret buying the second I sign the paperwork. We have checked out about 6 cars and still couldn’t find the one I like. Before I thought of telling Craig I might have to check out the other place, he came running and told me he might have a car that I like and meet the monthly payment I have in mind. Just like any good sales person should, he listen to my wants and needs even when I thought I was just mumbling to myself. To my surprise, he even know what I am looking for without me actually saying it. Just like he knows I am picky without me even showing it. :) The car was still in the process of detailing when he showed it to me, so I didn’t really have any expectation besides the body looks flawless, which will be a deal breaker to me IF it wasn’t. I know, it is a used car, what should I expect, right? I expect flawless. :)
Long story short, I am beyond impressed when I finally get to see the car in broad day light and drove it! At that point, I wasn’t sure if I have fallen in love with that car or with Craig. It IS the car I was hoping to find and never thought I could find one in such good condition plus all the extra bells and whistles that I thought would cost an arm and a leg. Low mileage, Cold Package, Premium Package, Sport Steering wheel, Navi, spotless body with really good price! On top of that, Craig and his manager offered me a pretty good price on my trade without me doing all the negotiation. On top and on top of that, Craig took some money off the listed price without me even asked!
I hate price haggling. But buying a car without doing so just doesn’t make sense. This time, I did something that totally make no sense – I didn’t haggle, I didn’t even try. I would be ashamed of myself I did.
One of the things I hate the most with buying car is the finance guy. They will try to convince you to bubble wrap your car with all the extra warranty, packages and etc etc etc. But not Kyle! He is funny and very friendly. No pressure, no sales pitch and very easy going.
Thank you so much for your help, Craig!
I have purchased approximately 15 cars over the years. Working with Matt Liebig @ Mntka BMW was actually a pleasure. How often do you hear that?! He secured a great deal for me on new 2018 X3 (significantly better deal than Motorworks in Bloomington). This was, by a long mile, the easiest order and purchase of a vehicle I've even done. Big thanks to Matt and Lia. Matt made purchase easy, Lia in finance was quick with answers and completely organized. Transaction was quick, easy with no surprises.
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