Used 2016 BMW X1 for Sale in Concord, CA

My family and I had an excellent experience at Concord Mazda. Marie A. was very knowledgeable about the two cars we were deciding between. When it came to testing out the CX-9, she was very patient with our crying infant and energetic boy. She sold us when she sat in the middle to play with and calm them during our test drive. Marie was patient with our decision making and she even picked me up from the Bart station when I came in to close the deal. Marie was also very responsive over email and text. The paperwork was straightforward and I enjoyed meeting Bumi, their finance director. I also had a chance to swing by service and parts - everyone I met seemed to be happy and it was clear that they all knew each other like one big family. The sales lot is small so I would recommend contacting them before you go so the cars you want to see are brought out. They are constructing a new sales lot. I definitely recommend Concord Mazda!

I love everything about this car except that it doesn't have the satellite already active in it. I need to get it hooked up at the dealer. Would have rather went without wheels than satellite radio!!!

This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.

I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.

I enjoy driving the X1. Has a sporty feel. Road noise is a bit higher than I would expect from a car in this price range.

Dealer responded back immediately and answered all my questions patiently. Did not put any pressure on me to by the car.

Just what we were looking for! Vehicle is basically in new condition! Vehicle is big enough that is won’t use a ton of gas. Has all the features that we wanted.

Two words: Jackie Gottlieb. We were in the market for a new car, so my husband & 9 year old stopped by BMW Concord one day. We are long-standing customers of BMW Concord of 10+ years, but were ready for a different sales person. No one took notice of hubby & daughter except Jackie, who was very warm, sincere and not pushy. They are arranged for Jackie to follow-up with us at a later date. Jackie called a few weeks later, had a short & sweet conversation with hubby about his vehicle requirements, set up an appointment and that was that. We walked out with a brand new 2017 X1 this weekend at a fair price. Initially we were planning to lease a re-certified X1 loaner with less than 5K miles on it, but after sitting down with Jackie and comparing options, a new 2017 X1 made the most sense for our family. Jackie is very easy to work with. Very experienced and knowledgeable, no games, no bs. By the same token, we give her the same respect. We are all about establishing good relationships with people, and plan to give Jackie our business from now on - we liked her that much. We highly recommend her!

This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.

Might be the best business I ever reviewed! I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting repaired. I started by getting quotes all over the bay area. I received prices that were all over the place as one would expect. Although I did not want to overpay what was really important to me was the quality of the work. After extensive research on Yelp, BMWCCA, and BMW forums I found out that the BEST body shop in the bay area (possible in all of California) to get your BMW repaired is BMW Concord Collision Center. After requesting my quote on Yelp I was contacted by Kevin Miller who ended up being the manager there. Not only was he super friendly and helpful he was willing to work with me on the price and get this, the quote he ended up giving me was the lowest I was given by any body shop in the bay! How is that for a pleasant surprise?! Everyone usually assumes going straight to BMW will be the most costly option but not at BMW Concord Collision! I made my appointment to drop off my baby and was recommended by Kevin to ask for Cameron who was my service adviser who was nothing but stellar. He came out to meet me immediately and informed me of everything that will be done and kept me up to date including pictures along the way! The shop is immaculate and all the employees are super friendly and helpful. Where better to get you BMW fixed then a certified BMW collision center?! Not only that these guys have been written up for their excellent work in BMW Roundel magazine and many other publications. They are so good that people bring them their non BMW vehicles! Big thanks to the man Kevin Miller! You run an amazing shop and I am lucky to have found you guys. My rear bumper looks like the day it rolled off the assembly line thanks to Kevin and his amazing staff. You have a customer and advocate for life!

The ride on my new X1 is superb and I live the interior! The windshield seems larger and the “creature comforts” make all the difference especially for those of us who live in cold climates. In addition I live all the tools that help you park and being able to open the trunk hands free is a big plus!

I recently purchased a 2015 BMW 328i from BMW Concord. I have dealt with many other dealerships in the area through the years but this was by far the best experience I have encountered. My sales person, Jackie Gottlieb, went above and beyond to ensure all my questions and concerns were answered. From the beginning of the process I felt really comfortable and did not feel any pressure whatsoever. She is very knowledgable and helps ensure you feel that you are buying the right car. She was very patient with my needs and did not hesitate to go out of her way for me. If you are in the market for a new or used car, I definitely recommend to go see Jackie Gottlieb!!

It rides nice and fits my needs and personality. Looks great and was an excellent choice for me I am secure when driving this car and don’t have any additional concerns with safety.

Had an excellent experience purchasing my 2018 BMW 530i from Jackie Gottlieb! I cannot say enough about Mrs. Jackie, she did everything she could assist in the purchase of the vehicle to make sure all expectations were met. BMW concord is the best place to buy car and service both. Friendly, helpful and professional (very kind to teach me how to operate fantastic BMW function) very satisfied. Definitely recommended, BMW Concord and Jackie !!!!

Everything feels solid, and well built. It is very comfortable, and in Sport mode has plenty of get up and go. It also has a Comfort mode, which is great for every day use; and an Eco mode which I don't use much (as it makes it feel underpowered). The iDrive system is easy to use and intuitive; and the warrantee seems to be better then most.

The exchange of my lease vehicle to a new one was by far the best experience! I would recommend this dealership and of course MIKE BUSHEL to anyone. Mike communicated with me for two days! Answered every question and even more. He went over and beyond for me. BMW Concord treated us like we were buying a $100k car (which we didn't). So many great people work for this establishment. Being in the medical field I am constantly working with the public and customer service is so key. They get 5 stars from me and then some for customer service. I will never buy a BMW anywhere but Concord. Other dealerships could learn a lot from Concord. To be honest they should. We drove 2 1/2 hours and it was well worth it. I can't express enough what a great experience the whole team was towards me, especially MIKE! He was the originator with my transaction and followed me through to my purchase!

This is the best driving, best looking, most comfortable, best gas mileage vehicle I have ever owned and I have owned six in my life. All of the other vehicles were American makes. This is the first foreign make vehicle that I have owned. I am 6’ 6” tall and my wife is 6’ 0” and we both have plenty of space. Our two kids fit well in the back seat. Don’t let the exterior perception of the size mislead you. You need to sit in it and drive it to truly experience it. There is also plenty of space in the cargo area. It is a very nice vehicle with superior upgrades over the average vehicle.

Jackie Gottlieb, who assisted us, was very warm and down to earth, and we never felt pressured. Overall an excellent experience. We've never leased a vehicle before, and Jackie made it easy for us to make an educated decision! We bought our 1988 BMW M3 from BMW Concord in 1990. We are back 27 years later leasing our 2017 330i. We will no doubt return!

I think it’s one of the best all around vehicles you can buy. Some are faster, some carry more cargo and some may be fancier but this has a bunch of all of them including being a luxury vehicle with excellent gas mileage. Plus the price is very reasonable. BMW hit a home run.

As much as I would like use adjectives, I would just like to tell my short story at BMW Concord. It was my first BMW purchase and somewhat similar expectation in a dealership with sales commanding a hard sell. I had contacted Danny Andrade regarding a BMW 328i that I saw at the dealership's website. While he was not available he had parked the car outside of the dealership for me to view. The next day Kris Mang (Danny's associate) assisted me with the test drive. Driving a machine like the BMW is a pull off your back into the driver seat kind of speed. Started the paperwork with Finance. All the attention is on you the customer. Steve was the Finance guy and presented a good deal with regards to rate, warranties, and maintenance. Scott Roos, well-versed BMW fanatic on the inside showed how the machine worked, the equipment and technology BMW provided. Although there was a little rattling of the passenger door lock, Jeremy Bedford assisted in having service fixed it. Going to the BMW twice to get it fixed was not a chore, as the loaner cars they provide are also nice machines, so that you can go about your day. In other words, I felt like the President of BMW, and you will too! - Thanks- Carlo

Good vehicle for regular commuting, I like it and it comes with all needed for winter driving as well as summer driving. Still need to drive more to get a good understanding of the car before giving high rating.

My wife and I went to BMW Concord to see a CPO 2016 428i Gran Coupe that I had seen and studied. I contacted the dealership, and was immediately contacted by Mike Bushel. As I said, we were just looking. The process was so enjoyable that instead of just looking, we drove home in our new car. Of course, since we were just looking, my better half didn't bring her checkbook. Not a problem. Rachel Riley used my Amex Card, with the understanding that we would return with the check, We did so the next day, and Wayne Myatt did the swap, crediting Amex and taking the check. Mike made the process very smooth, but Avi Hiranand-Alleyne, the resident BMW Genius, was brilliant, showing us many of the new features in our car. This is our 5th BMW, but much has changed since 2001. Thanks to all. Jack and Janet Hoggard

We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.

We met Jackie Gottlieb (sales) in our first visit to this dealership, and found her to be super helpful and well informed, both about the vehicles and sales incentives & promotions. BMW Concord had a lot to choose from and they had 2 cars that just about exactly fit the bill for us. We worked with Jackie by phone and email to finalize deal terms, and we got an excellent price from BMW Concord. When we returned to the dealership to pick up the car the transaction went very smoothly, no surprise fees, etc. Delivery of the car was easy, and Jackie was great at showing us the car???s features. Part of the delivery process included meeting with one of their technical experts to point out iDrive settings etc. ??? Jackie actually knew more than the expert in many areas. This is the 4th time I???ve bought a BMW and compared to my previous purchases this was the easiest, most informative, and I feel the best deal. I highly recommend this dealership and Jackie Gottlieb in particular (her email is jackieg@bmwconcord.com).

This car is exactly what I was looking for. It it gets any better I would be shocked! The interior is just wgat I was looking for to suit my picky wants.

I have never received anything less than five star service at Concord BMW! I was a customer at Concord BMW from 2001 to approx. 2006 and I am so glad to be back- every department w/in the organization has a way of making me feel like I am their only customer! Thank you, Concord BMW!

Very roomy and comfortable great pick up and go! Love the heated steering wheel fun to drive. Looking forward to many fun years in my new car

In search of an electric vehicle for the first time, I really did my homework. I spent time reading up on all of the possible cars that might possibly suit my needs, and then spent approximately 2 months, test driving them all. Some, I even test drove twice as I narrowed down my choices. Finally, I decided on the BMW i3 (with the gas extender) at BMW of Concord. Not only am I completely thrilled with the product (I don't think I have ever loved a vehicle as much as this one), but the professional manner in which we were treated made a huge difference in my final decision. Mike Bushel, Internet Sales Manager, took great care of me directly at the dealership. He was very pleasant, extremely knowledgeable about the nuances of the i3, and worked with me on my specific requests and needs. Mike listened to me carefully and met all of my vehicle goals. He made all of the difference for me. Other staff who made my experience a great one are: Geniuses: Tyler Mitchell and Nikos Spanakis, Ken Marsh and Avi Finance Manager: Jennifer Sims I absolutely love my car. The workmanship is superior. It is incredibly quiet and the ride is as smooth as glass. I cannot say enough about how much I am enjoying my car. I haven't put one ounce of gasoline in the 2 gallon mileage extension tank, and I smile each time I drive past a gas station! Altogether, my experience was excellent. I highly recommend this dealership and I commend the individuals who made it all happen.

This car is just what I needed. It gives me extra room without feeling big and bulky. I’m also enjoying the extra interior space and headroom. The extra features like parking assist and the navigation system are great

Peter knew all there was to know about the Certified Pre Owned 2014 X3 we purchased a couple of weeks ago. No pressure - just a nice test drive and a done deal. This is my only experiance buying a car from a dealership and Peter was very professional and not pushy (like I expected). Overall great experiance. PS - LOVE the new X3!!

SUV drives smooth, handles great, and has plenty of power from a peppy, fuel efficient 4 cylinder. Got 36MPG cruising on the highway at 75mph which is fantastic for an AWD SUV. Compared to the Ford Escape or any other car in its class, this is one of the best values. You definitely get what you pay for with this vehicle which is usually hard to say about luxury brands.

It was time to replace my 2000 323i. I knew i wanted a used 3-series with manual shift. The manual shift requirement narrowed the field considerably. With the cars.com website i found the available models within a 50-mile radius of home. Concord BMW had the largest selection. I e-mailed the dealership and received an almost immediate reply. I drove over to meet with Mike Bushel the next day. I generally dread having to purchase a car, but this was much different. Mike was very thorough and patient with my questions during the test drive and the time i took to read the documentation provided. I knew from comparisons done on-line before visiting that their price was reasonable. It was a long day, but i drove away with a beautiful car that i've since had fun driving. The 'genius' tutorial before driving off was the greatest (the genius explains the features of the car, makes sure you're comfortable before they let you leave).

I love that you are given the choice to choose economy, comfort, or sport driving options. Sport uses more gas but has the best pick up. Economy is great for highway driving.