Bar none the best overall buying experience we’ve had in 25 years of buying cars. Smooth, easy and once we said, “Go,” we were out in less than an hour. Really appreciated Austin our salesman who was helpful and right on point without exerting any undo pressure.
Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion.
I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.
I have been servicing my X5 at Grayson BMW for 5 years.They are awesome.Will miller is great and he will go above and beyond to help you and to make sure the problem is fixed .I have never experienced any issues with the quality of work that they have performed .I am sure my next vehicle with be purchased through Grayson BMW.
I just purchased a 2015 certified z-4. The car is fantastic. The dealership had great customer service. Kudos to Mike Sanju and Jeremy Harvey. The process was very simple and not time consuming. As soon as I arrived, the car was available and cleaned. Showroom had many nice vehicles to choose from...Very satisfied.
We were allowed to take a long test drive on our 2006 3 series. Sales staff was great! Title clerk helped us through a glitch with our new tags and got things done quickly.
We love our used 325i and will trade up with Grayson in the future. This is a fine dealership.
We purchased our first BMW from Grayson and have been more than satisfied with the car and the experience. Our salesman, Mike Sonju, was so very knowledgeable and helpful. We also met with Todd Bernstein, the BMW genius, for a "class" on all of the electronic features and he was super! Each visit to the dealership has been a pleasurable experience. They definitely know how to create repeat customers!!!
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