When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
I recently purchased a used vehicle from Faulkner BMW, excellent condition and minimally used 528xi. The entire experience was seamless, from my initial contact with the Internet team through the finalization and delivery of my car. I initially worked with John who worked with me to schedule an appointment with my salesman, Tommie Black who was very professional and honest. This is my 3rd BMW, and I’ve worked with a more local dealership on the 1st two but my experience at BMW of Lancaster has been by far the most impressive. Very comfortable, no pressure, and beyond accommodating. Highly recommend this dealership!
Looking to add a new to me / leased vehicle. Even though we did not find exactly what I was looking for at this dealership the salesperson was extremely polite and knowledgeable of the vehicles I was looking at test driving.
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