Way Over and Above
November 5, 2018
Words can not express my appreciation for what the entire staff at BMW of Gainesville did for me. I was test driving a car from another dealership, but ended up stranded on the side of the road with car trouble. That car was eventually towed to BMW of Gainesville at 10pm that night. I had never met nor spoken with Scott Mills, but he met my daughter and me that night, got the car situated, drove us to a hotel to spend the night, sent someone (Jason) to pick us up the next day, and found a car for us to drive since it was 2 days before Christmas and we were on our way to South Carolina to visit relatives. While at the dealership, and since I was actually in the market for a used car, I asked about their inventory. Scott was very gracious and did not want to interfere with any deal I may have had with the previous dealership. In the end, I bought a car from BMW of Gainesville. Scott, Gregg, Jason, Matt, Devin, the entire staff was wonderful!