I purchased a used BMW i3 at Melbourne BMW and my experience was fantastic. Jo Carter worked with me in every way to make this an enjoyable, stress free buying experience. She is highly knowledgeable of the vehicles, friendly and a pleasure to work with. I highly recommend this dealership.
I like the service at the Melbourne dealer, they have the best and sharp technicians, Cesar the sr tech was the best technician ever. I remember one time no one was able to give me a concrete answer of my problem and he was the only one to be able to help.
Thanks for good service.
We recently purchased a BMW from Melbourne BMW and received superb customer service from Hector, our sales expert. The entire team at Melbourne BMW demonstrated professionalism and we are extremely grateful for our great experience. We look forward to coming in for vehicle service and hope to continue a long lasting relationship with Melbourne BMW. Thank you Hector for our excellent experience!
Great Service, Friendly Environtment, Low Pressure
by Jarett Wheat from Melbourne, Florida
June 14, 2016
I have purchased 2 vehicles from Melbourne, BMW from Denis Desousa and it was pleasurable experience both times. The service department is the best I have experienced at ANY dealership, Fast, Reliable and Friendly. I will be looking to purchase another BMW in around 2 years and will continue to go back to Melbourne BMW.
Frank Randolfi, client advisor, and Mundy Burruezo, general Manger, made my buying experience a pleasure. They were very professional, knowledgeable and helpful in guiding me through the selection and purchasing process. The car was ordered and delivered on schedule. If I need another BMW I will be calling on them.
During our daughters recent visit from CT, her new BMW was mentioned and how much she loved it and suggested we check them out. After dropping her off at the Orlando Int'l Airport early one afternoon for her return flight home, I asked my wife if she'd like to stop in at Melbourne BMW as it wasn't that far out of our way home. We stopped in and while searching their inventory of BMW's we met Salesperson Steve Tillman. Steve was very courteous, answered our questions relative to an X1 model, which we were interested in and was very accommodating in offering us a test drive. We were impressed with this car and advised of our interest to trade our SUV for the X1. Without any pressure, a deal was worked out with Steve and his boss Mundy Burruezo which was accommodating to both parties. As a result, my wife and I agreed that was one of the most pleasurable car purchases we ever made. After we got the car home, we realized that our X1 didn't have GPS, I called Mundy and advised him that we were not pleased with the lack of GPS, Mundy told us that he wanted us to be happy and that he would find another X1 with GPS and work out an exchange however, we liked the color combo of our X1 so much that we thanked Mundy for being so accommodating and that his efforts helped us make our decision to keep our original X1 and we love it. Thanks Steve and Mundy for being such gentlemen.
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