I purchased a used BMW i3 at Melbourne BMW and my experience was fantastic. Jo Carter worked with me in every way to make this an enjoyable, stress free buying experience. She is highly knowledgeable of the vehicles, friendly and a pleasure to work with. I highly recommend this dealership.
Nice car and excellent driving vehicle.
by Benny from Sugar Land
January 4, 2019
This car looks cool and nice, excellent in driving and handling. Great car to buy. I will strongly recommend this car to friends and relatives.
I like the service at the Melbourne dealer, they have the best and sharp technicians, Cesar the sr tech was the best technician ever. I remember one time no one was able to give me a concrete answer of my problem and he was the only one to be able to help.
Thanks for good service.
BMW Owner 4 Life
by BMW1-6 from Sykesville, MD
December 27, 2018
We purchased 3 vehicles in 3 days from North West BMW. Our 6th overall. Karen Anderson was awesome. From start to finish the whole transaction was smooth. We are a Northwest BMW customer for life.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Bought Certified BMW X3 Xdrive28i for our daughter
by UAGolfer1981 from Tulsa, OK
November 29, 2018
Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most stylish suv I ever had
by Sumo from Windsor CT
December 27, 2018
Comfort wise awesome ... vehicle pick up which I never see in any vehicle ... heated seats and panaromic roof takes it to the next level ...
very happy with service we have recieved from them. i have bought at least 3 cars in the last seven years from them and each time i got a better deal better than other dealerships in the area. very friendly staff, all the time.
by Karn from sacramento
December 9, 2018
My first German car experience, and it was excellent, BMW X3 gives you styles. Comfortable interiors, powerful engines, and above all mileage, on highway it gives you 30+ miles per gallon . love my X3
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Great handling except poor tire quality
by Diana Das from Jersey City
October 10, 2018
This is one of the best SUV when it comes to advanced, reliability and perfect handling. The tires are the main concern because I they often run flat compare to most SUVS out there. I had to repair my tire multiple times compare to the Nissan SUV my dad owns in the same household. BMW's service doesn't cover but does offer for additional cost the tire services such as rotating or balancing which would improve most of their consumers experience with this tire issue. Otherwise the vehicle drives very smooth, very durable and comes with many cool features such as the head up display.
I have to say that my experience with Melbourne BMW was really wonderful . The sales staff was really knowledgable of the vehicles .
by JJ from Richmond
October 31, 2018
Enjoyable to drive, nice ride, great technology, BMW X3 x drive, will review after a few thousand miles, nice sound system, Great size and functionality
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