New and Used 2020 BMW X3 for Sale in Chandler, AZ

So my wife and I decided our 18-year old BMW wagon was ready to be passed down and we had to replace it. Then our Small SUV broke down and we had to look at another car at the same time. We were looking to buy/lease two new cars. We were hoping for a BOGO, but couldn't find one. A friend recommended we speak with Craig Rusin. We went to BMW because our prior experience was 18-years great. When I arrived I asked for Craig and, lo and behold, I was talking with him. I explained I wanted to replace my SUV and possibly my wagon. He asked a few questions and we agreed to look at the X5 and the X3. Within 10 minutes we were in a parking lot test driving the X3. Craig's product knowledge made me feel like I was at The Phoenix Car Show which I attend each November. He explained the "Hold" feature and the benefit in traffic. Craig sat in the back seat and asked if he looked cramped. When I said "No," he replied, "and I am six-four!" I test drove the car on roads I drive every day so I could compare with my current cars. He sat quietly while I assessed the cabin's sounds and road noise (Virtually NONE). Craig had tremendous knowledge of the specifications (recommended tire pressure, the difference between SPORT mode and ECO-Pro mode gear ratios, and back seat size compared to the competition) and he never mentioned "Cup Holder" once - Thank you. He also was able to describe the various packages and told me if I built my car online he would find it or help with the ordering process. I said I needed to have my wife see the car and drive, so Craig told me his schedule and did not rush me to pick her up. He knew I was in the market and he did not rush my family's car buying process! I told him I was aware it was the end of the month and I was aware of the special deals that may expire and he never brought it up again as a reason to buy now. After my wife's test drive (both the X3 and X5) we selected a different X3 configuration and closed the deal with a different package and features at 9:55 PM. Seriously, 31-minutes later; I checked the clock (10:26 PM) as I drove the new X3 off the lot. We're loving our new X3 and highly recommend Craig Rusin and the whole Chapman BMW On Camelback team. Two days later, Caleb Spurlin (BMW Genius) walked me through how to actually use the X3. Two weeks later he emailed me and invited me to come in and clear up any questions or learn some tips and tricks. We liked our experience with Craig and his team so much we did it again the next day. Stay tuned...

I had an excellent Service Advisor, Taras, and he took great care of me, with some specific preferences I had. When I called very early in the morning for the appointment, I requested that day, and they were able to get me in the same day. The mechanics don't seem to get mentioned on here very much, so thank you to the great technician too! The waiting area is also nice, service waiting area and customer waiting area, with TV, Keurig machine, many various options on the flavors, bottled water, and danish/muffin assortment. While there, I also visited the accessories store, and purchased a BMW mouse pad. It's very nice, thin, special backing that prevents it from sliding, and has a photo on it of the new i8 sports car. The gentlemen who helped me in the parts/accessories store was very nice and professional, and answered questions for me on other things that I was looking at. My husband and I also got the chance to say hello to Alan and Elliott, who are also the best you'll find in the business, and Bob, our salesperson was not in yet, but he is awesome too! I love this dealership! --------------- Additional Note ------------- ***** Does anyone know why the oil they used was not the exact one recommended in the warranty and service manuals? The parts number for the oil was different, and the manual was pretty specific about this, per Page 7 of the PDF Service Manual as follows: "... vehicles are factory-filled with BMW High Performance Synthetic oils.We recommend BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866) for regular scheduled engine oil changes." I tried to find a logical explanation on the internet, and it seemed others had discussed this as well in the BMW forum.

I highly recommend working with Joe Lena if you are in the market to purchase or lease a BMW. My recent purchase was the third I have made at BMW Camelback and Joe is the reason I continue buying at this dealership. He willingly and enthusiastically answers my questions, allows me to "shop" - including going to the trouble of searching other dealerships for color options - never once creating any type of "buy now" pressure. I visited BMW Camelback several times before committing to this purchase. His patience is impeccable! I am an experienced buyer of BMW vehicles beginning with the first car owned in 1990 (BMW 850, V-12), and eight additional BMW's since then including one 750, four X5''s, and now my third 650i convertible lease. All the purchased vehicles were passed on to grateful family members when it was time for an upgrade. They are rigorously manufactured and their designs are timeless. I have always said "buying a car is like choosing a partner - when you find a good one, keep it". Joe's colleagues are super to work with too. I highly recommend BMW Camelback for your next purchase.

I would highly recommend Craig Rusin at Chapman BMW to anyone considering purchasing or leasing a new/used vehicle. Buying a car can be challenging even for the most experienced car buyer. Every situation is different and mine was definitely different but I learned a lot but not without the expertise of my sales manager, Craig Rusin . I work in sales and have always had a company car/fleet vehicle with corporate insurance. Recently I switched jobs and knew I would be getting a monthly car stipend vs a corporate vehicle. I needed to buy a car quickly and I am glad I found Craig Rusin at Chapman BMW. Craig Rusin was the definition of professionalism and made me feel comfortable throughout the entire process while being a expert on every model Chapman BMW had on the lot. I knew I wanted a BMW but I did not know which model however Craig Rusin was patient with me while explaining the features of every model we looked at. Like I said my situation was different and having corporate car insurance in my companies name meant I would have a "gap" in insurance even though I was driving 15-20k miles each year for the past 4 plus years without incident(knock on wood). Craig Rusin recommended insurance companies with the lowest rates and was involved in steps where he didn't have to participate but he did and I am thankful for his knowledge. Craig Rusin has earned a customer for life!!

POSITIVE, POSITIVE, POSITIVE! That???s how I felt about my recent car purchase at Chapman BMW on Camelback. This was my second purchase at the dealership, which has treated me as a valued customer for nearly 5 years! I met Craig Rusin in 2014 when I walked onto the lot. He is personable and professional, and made me feel that my needs came first from the moment we started conversing. Just like my first car purchase, on my second purchase he did not pressure me one bit. He took time to sit with me, look at different colors and options, and made sure I was in the right vehicle. I cannot be happier! I purchased an M3 in 2014 and now an M5. I traded in my M3 to Chapman and was given a very competitive value. Additionally, on both cars, I was given lucrative financial incentives to acquire the vehicle and came away feeling great about the price I paid. And to top off the entire experience, after spending over an hour with me showing me all features of the vehicle, Genius John Wallace drove to my house and programmed my garage to open with the buttons on my rear-view mirror! If you want a great car buying experience where you are treated as you should be, with your needs put first, Chapman BMW on Camelback is the dealership and Craig Rusin is your guy!

I purchased a few vehicles from Craig and there???s a reason you go back to someone that takes your money! 😊. Thank you for always taking your time to answer all my questions, ensuring I am looking at all options and just overall being a great person! A vehicle can be purchased at any dealership but the experience and professionalism that I have come to expect is the reason you keep me coming back.

Got a great deal from JC Chockrach. He'll give you the shirt off his back. Thanks for the shirt JC, it was a brand new one to be honest. JC will do it all for a sale ! JC Chokrach Chapman BMW on Camelback (480) 274-1095 jcchokrach@chapmanchoice.com

While trying to make the right choice in buying a car for my daughter the people at Scottsdale BMW were very attentive and helpful with their information allowing me to make the right decision.

Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.

My son and I came in just to see the prices on 3 series for my son, the sales person Cynthia was so helpful we got a lease for my son and I asked her what she could do on my trade in, I wound up trading 2 cars and picking up 3 in total. Cynthia is the most helpful sales person I ever met. Cause of her I walked out with 3 great deals, they really worked with me on the prices and on the trade in value. I highly recommend anyone who is looking for a BMW and ask for Cynthia.

BEAUTIFUL FACILITY WITH AN INCREDIBLE STAFF TO SUPPORT IT. I WILL BE BACK FOR FUTURE PURCHASES