by An EXTREMELY Satisfied customer from New Jersey
November 5, 2018
4.9 (2650 reviews)
I recently purchased a 2008 Acura RL from BMW of Devon. The dealership itself is visually appealing with a host of models on the showroom floor. Upon arrival (which was a Saturday . . . the busiest time to shop at ANY dealership) I was not greeted however a very attentive hostess asked if I was being helped and promptly had someone assist me with a test drive. Andrew, my sales associate, was extremely personable and helpful. As a person that do not like wasting my time, I cut to the chase and started the purchase process. Without going through all the details of my purchase, I'll summarize by saying EVERYONE (from the used sales associate, manager and finance manager) did an excellent job ensuring my purchase experience was a great one. The reason I felt compelled to write this review is because although I did not purchase a BMW EVERYONE at the dealership treated me as if I was purchasing a 2017 7 series, and that speaks volumes about the dealership. I DO plan on leasing/purchasing a BMW soon . . . and I can say without a doubt that I know where I'm going.
Justin was both easy to work with and business like. Ordered a new 2018 230i and was bit nervous getting back into BMW after owning a Honda past 4+ years. But Justin made me feel comfortable right off the bat. He was a pleasure to deal with and exerted zero pressure that I had to purchase vehicle through him. We negotiated price satisfactory to both sides with no tension and he assured all available rebates were captured to help bring the price down.. Also, Justin supported a VG and fair trade-in price for my '14 Accord to help seal the deal. And one of the managers Anthony Catena stepped in on Justin's day off to help answer few questions when i called the day before my pick-up. Anthony also followed up later in day with another call to confirm all was set. Very nice gesture Also, the car was spotless when i picked it up, they truly prepped it great and vehicle was just delivered 1/2 day before I picked it up.. thanks Justin & team!!!
Jessica provided the one positive experience EVER in buying a car and I have definitely purchased my fair share of automobiles! She was not pushy but professional and knowledgable in every aspect of her job. She was very "real" and made the experience actually fun. Even when I had been there for literally hours, she enthusiastically jumped in to provide any service and answer even the most basic question (especially involving the technology of the car. This is my 3rd car (including my dad's 2006 auto) at Rice and once again, I am not disappointed! I would definitely ask Miss Jessica to be my person again!
Thanks to your staff for an excellent experience with my new Porsche Cayman GTS. Mark Webber went "above and beyond", sending me at least a dozen photographs, service records and some general information on the ClearBra and previous owner meticulous-ness (?). I think we exchanged about 3 dozen emails through the sales and purchase process (example below). We began this process Jan29 and wrapped it up Mar 7 and during that time, I think I went back and forth 3 times on whether I could afford the car. Mark called me once from his home on his day off because we were unable to hook up due to your place losing power to a snowstorm. I called Mark on a Saturday and we came to a deal. I felt good buying this car and so far, I have been very happy with it. No surprises! Andrew in Finance was also very expeditious with the paperwork. Thank you
I'm very thankful to Sweetcars for the ongoing support and help I received with the purchase of my 2010 Aston Martin DBS. I would like yo thank all the staff and in particular my sales agent Larry who went above and beyond in keeping me informed as to status of the car and additional detail work I had them perform which was of top quality. This was an unique purchase due to the fact I purchased the car without visiting the showroom myself, and that the Aston was to be exported to Canada. The car arrived in perfect condition and was exactly as represented by the dealer, we all learned a few things during this process which i'm sure will only enhance Sweetcars ability to serve others involved in the export of vehicles. Sheri in the office was also of great help with paperwork and title preparation, i'm not the easiest person to deal with at times but Sweetcars made me feel as part of the family. I highly recommend Sweetcars if you want honest hardworking nice people on your side. Thanks again Larry!!!!
I have been Sharpe’s customers since 2001.
I purchased from these people three X5 V8 and two 7 LI series vehicles.
Always polite, ready to help.
The service a little pricey but good quality.
Tom Dunn, service manager, Jason Bigollow service advisor, George Sr., George Jr. owners, Bill service technician all special people.
Certainly not everything goes 100% perfect but overall it is one of the best dealerships I worked with.
I have been a long-time Porsche customer. When moving into the Atlanta area my previous dealer suggested Jim Ellis Porsche to take care of my cars. I've had great experience and support from the service group (a shout-out to Craig Buffinton who takes excellent care of my vehicles.) This was my first experience buying a car. It also was great. Brandon Matsumoto provided the "exact" amount of interaction and support for my wife and I to feel comfortable with the process. Ryan McIntyre, the pre-owned sales manager helped us work through a couple of points unique to our needs. The quality and depth of the selection was important. I have made my purchase of a CPO 2016 Cayenne S and am very satisfied with all aspects of the experience.
The Autobarn is amazing. They really care about their customers, I took my car in for an oil change and it being Saturday morning they were very busy. I was attended by Simon Kim who was great. He took care of me quickly and was very courteous. People like Simon Kim are the reason I drive out of my way to go to the Autobarn for service. The facility is slso a great place to hang out and wait with coffee and snacks, tv and internet access you can relax while you wait.
I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.
To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net
From the time my wife and I were on the WPB Off Lease Only property it was being at a resort or something, or having a tour guide on a cruise ship. Everyone polite, professional, friendly, informative. We love cars and there are monsterously plenty to choose from. 2015 and newer only. It was so much fun! We thought we wanted a 2015 Lexus price wise (plenty of them there) but after test drives - and price checks, wreck checks in the computer (a classy feature where you get to do a detailed search of every car you want to on the lot yourself) we settled on a 2016 C300 Mercedes instead for less than we thought we'd spend on a year older Lexus with twice the miles. The Merc is still under warranty!. Yep, that's as good it gets. Adam our "tour guide" is the best, Andy the sales manager was more helpful than most consieges in 4-star hotels, and the finance person? Darlene and us shared stories and pictures of our dogs. When's the last that happened when you bought a car? There simply is no other place to buy a car. That is what I'm assuring you. A 5 day or 500 mile return and exchane the car thing too, if not completely satisfied. Go to WPB Off Lease Only and find out for youself. There is no way to be disappointed. They won't let that happen.
My Service adviser, Zuhaib Makda did an awesome job on my car, he always gives good advice which is quite useful besides being economical, if you ever want to repair or fix your bmw at classic, just go there and ask for ZUHAIB MAKDA, and I assure you , you will not walk out dissappointed.
Any question you have I'm sure Rob can answer. The new manager is awesome! Good job Vista! He made me feel like family and is helping me keep my little 328 on the road.
Clean facility. While awaiting my car that being serviced, the young lady in sales approached me and was actually quite good. I told her I was waiting for my car and she engaged me in a conversation and did a pretty good job of describing the new 2016 i8 model I was looking at (I have a 2014 i8). I was impressed even though she said she was relatively new to the dealership.
The fellow in service could not have been more professional and, followed up properly which is a bonus. Good job! Thanks! John
Seriously, great service, I pulled up, dropped the car, and was out the door in less then 15 minutes. This is typical customer service here, I have never had any issues. I've owned a Mercedes years ago, and when I took it in for Service st another dealership, it was never pleasant, and took so long. Again, great service, Danny took great care of me and my car, having it brought in in a timely manner and the repairs completed right on time. I appreciate this so much,
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