Used 2016 BMW X5 for Sale in San Jose, CA

My husband and I recently purchased a previously owned 328i in the Bay Area from one of the BMW dealerships. We decided to move service to Stevens Creek BMW due to in adequate service at another dealership. I was lucky enough to get helped by Ricardo who is amazing. He went above and beyond evaluating and determining the exact status of this car we recently purchased. Through his attention to detail and just overall high level of customer service, he discovered a few repair issues that were over looked prior to purchase. He worked extensively with our extended coverage we purchased to have an inspector come to location and approve the repairs to be done. We are really grateful and now feel we safe and that our carnis in great running condition. Especially since our son will be driving it a lot as well. I’ recommend Ricardo and Stevens Creek BMW any day of the week!

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

Outstanding experience with this guys at United Imports. Friendly and jovial staff. Nice owner. Cheap and like new cars. Thank you

Nice looking with great performance and reliable. Low mileage and gas consumption is great. Runs without any problem and very smoothly. My wife loves it.

Tyler was informative and helpful, he also waved-off the visit fees($50) which is applicable for each visit, after the BMW 4 year warranty expires until you have CPO warranty, i was just couple of days out of warranty and he was considerate enough and courteously waved it off. I went there for the engine check light issue and he also took care of my service as it was nearing, which avoided me an additional visit ,once again Thank you Tyler.

BMW X5 is a good value overall and a perfect family car. I liked the overall complete package of comfort , luxury and performance. For the quality its a good value for money.

The car met my expectations. Bought it pre-owned in excellent condition from BMW. Runs very quiet in both electric and gas mode. The ride is very comfortable using premium gas.

This car drives so well. It is luxurious, yet still has power. I love the large windows that eliminate blind spots. In addition, the sound system is fantastic.

Great car smooth driving . Beautiful in and out. Great sound system . Luxurious and very comfortable . Gas economical . Saves on gas. Clean and loved by everyone who sees it . Thank you

Last Friday I had driven from Sacramento to San Jose, and my 530BMW stopped abruptly. AAA towed it to Stevens Creek dealership, and the service representative Riccardo Forleo attended to my car in a timely manner, considering how busy they were at 5pm. Riccardo was very professional and compassionate about my need to return to the Sacramento area. He thoughtfully organized a loaner car. The next day he called to explain the results of the diagnostics and the estimated cost to repair. He graciously waited for my response until I contacted by son-in-law, a mechanic, who then supported the estimate. After the work was completed, he immediately called, so that I could drive back to San Jose and pick up my repaired car. I was very satisfied with my interactions with Riccardo and the BMW dealership.

Great comfortable.. Would buy another one again. Would tell my friend and family. Very happy. great service free oil changes with wiper blades and filters

I brought in my 2014 BMW i3 for an in-warranty service as my dashboard was showing a malfunction with airbag module. I was promptly assisted, given a loaner as the diagnosis and service would take more than a day. I was given updates every day at 5pm on the status. Although the actual service took 4 days, it did not bother me because I had a loaner, and also becoz I was kept updated on the status all throughout. A couple of days after the servicing was over, I got a call from my service advisor (John) asking me how my car was doing. I really appreciate that !

This car is awesome! It has great interior. The size of the navigation is so attractive. The LED light is pretty awesome! The large panoramic sunroof is so cool. I bought the car brand new and so far, no mechanical problem. All I can say is this is the best luxury car ever!

The team at UNITED Imports is top notch. My wife and I bought a Used Nissan back in January 2016, so this is also a 6-month review. The owner, Peter, has followed up a couple of times on our car and our experience -- I've not had that happen with a car dealer ever. They were super honest, the very opposite of pushy, and just nice folks. They even watched our 2 and 3 yr olds while we bombarded them with questions :-)

I’ve owned three X5 35d’s. Why BMW quit bringing them into the US I have no clue, but this will be my last BMW if they don’t resume bringing them in. I’ve never had any issues with the engines. I put a lot of miles on them. You can’t beat the fuel economy and power plus dependability.

I would NOT recommend Julian Keogh as a salesperson at this dealership. For cars in this price range, you would expect professionalism and will be left disappointed. What a disastrous sales experience. All the wrong things were said and then made even worse on subsequent visits! I'm sure that the other salespeople are fine and I've had nothing but a great experience when working with Cory in service. The reason I'm rating so high is because of the General Manager Vincent. He has gone out of his way to help me recover from the poor experience when purchasing my F Type. If it wasn't for Vinnie and his assistance, the rating would be much much lower. Vinnie genuinely cares about the customer experience and is attempting to raise it to the luxury levels it should be in this price range. For now, he has to work within the constraints of the current facility and employees but I'm sure that over time he'll succeed.

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

My husband and I recently purchased a previously owned 328i in the Bay Area from one of the BMW dealerships. We decided to move service to Stevens Creek BMW due to in adequate service at another dealership. I was lucky enough to get helped by Ricardo who is amazing. He went above and beyond evaluating and determining the exact status of this car we recently purchased. Through his attention to detail and just overall high level of customer service, he discovered a few repair issues that were over looked prior to purchase. He worked extensively with our extended coverage we purchased to have an inspector come to location and approve the repairs to be done. We are really grateful and now feel we safe and that our carnis in great running condition. Especially since our son will be driving it a lot as well. I’ recommend Ricardo and Stevens Creek BMW any day of the week!

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

Giovanni really knew the car, it’s capabilities and attributes. A real pleasure to shop with a bright and engaging salesperson. He made car shopping fun.

This 4000 lb behemoth handles like a sports car. I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)

Last Friday I had driven from Sacramento to San Jose, and my 530BMW stopped abruptly. AAA towed it to Stevens Creek dealership, and the service representative Riccardo Forleo attended to my car in a timely manner, considering how busy they were at 5pm. Riccardo was very professional and compassionate about my need to return to the Sacramento area. He thoughtfully organized a loaner car. The next day he called to explain the results of the diagnostics and the estimated cost to repair. He graciously waited for my response until I contacted by son-in-law, a mechanic, who then supported the estimate. After the work was completed, he immediately called, so that I could drive back to San Jose and pick up my repaired car. I was very satisfied with my interactions with Riccardo and the BMW dealership.

Drives like a dream and you feel very safe inside-solid vehicle. Great SUV for trips or driving around town and it's easy to park and decent on gas. Lots of room, love the third row seat which folds down to make even more space. The pano roof is really nice on a warm summer evening. Has an auto sun shade for when it gets too warm which is another nice feature on the giant sun roof. Heated seats are really excellent in the X5! Nice complement to the heated steering wheel too. Awesome BMW sound system. Just had it detailed. We leased a new one which is why we are selling this one. Purchased new in Rockville, MD.

Greeted when pulling into SC BMW's driveway from the Stevens Creek Blvd. Progressive interest when the engine light came on mysteriously, of course there was no scheduled visit appointed, but the guys went out of their way to investigate right away. And just my lucky day! A quick review of the diagnostic was a code that linked to a recall on a new technology sensor, replaced and resolved. Who can ask for more while waiting and offered coffee, tea, and danish. I soon zoomed back out onto the wild of the Steven's Creek with my Happy Customer Kit...

This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5

This XUV met me needs for a sporty utility vehicle with plenty of rear seat room. Quick from the start, handles great. Apple Connect was a plus.

An emergency situation; nail in the tire, the tire was damaged on a holiday trip. We felt stranded. Called BMW, the nearest store was in SJ Stevens Creek BMW. Called them explained the problem. They were so helpful, they had only one tire to fit my X3 in stock. They put it on in 2 hours, we were on our way...Happily and Thankful. Thank you Sarah!

Loved this car, had all the features and horsepower that I expected. Very roomy and would recommend this car. A little high on price, but a good investment.

We were lead to believe the wait time for the recall was to be 1 to 2 hours & were willing to wait for the service However at the sign in we were informed that it would be 5 to 6 hours if not more even with a appointment Without a means of leaving the car & getting home because the courtesy limit was 10 miles we were stuck Neil was able the over ride that restriction to get us home . Suggest you tell the truth as to service time .

X5 D Xdrive. Most every option including Dynamic Handling Package. We get nearly 35 mpg with a 5,000 lb truck! We pull a 5,500 boat with ease. Mind you we stick to the right lanes and keep the speed down to around 60. This is a very comfortable people mover and a strong work truck when needed. We had problems with either tires rims or both early on but thats corrected and rides smooth like a BMW should. Very pleased overall.

Excellent Service. Fast and quick. Only took them 40 minutes to replace the passenger side air bag. Also, they washed and detailed my car. As well as conducted a multipoint inspection and almost appraised my vehicle. My Service Advisor Neil ( Older Gentleman) was very good.

Great luxury SUV. Fit and finish in the 5.0 is premium. Brakes aren’t as bitey as I had hoped but likely due to the auto start/stop regeneration features. Tech is simple and intuitive. Great all around vehicle.