Used 2017 BMW X5 for Sale in Ridgefield, CT

Although they asked me to leave a positive review, but they had already earned it. Chris Quaglio my adviser was polite and patient. First identified what I needed, then showed me a nice car which I bought. However a question about car history is still unanswered by them. I hope they get back to me with a satisfactory answer. Azi in financing department is also patient and helpful. He gave me very good advises on financing, although I expected him to let me know before submitting hard inquiries to get my credit history. Overall I'm happy doing business with them.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I HAVE GREAT EXPERIENCE WITH ATIF SHAHZAD AND SALES MANAGER EFRAIN THEY HELPFUL COURTEOUS AND THEY ARMED WITH PRICING INFORMATION SO ME AND MY WIFE KNOW WHAT A GOOD DEAL WAS EVERY ONE WAS AMAZING

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

Everyone was great! Kevin lessened to my concerns and addressed all with solutions and suggestions. Alexis was friendly when scheduling my initial appointment then very accommodating when I needed to re-schedule at the last minute.

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

I had already bought at their old location, my same salesman was there to help us

Drives like a dream and you feel very safe inside-solid vehicle. Great SUV for trips or driving around town and it's easy to park and decent on gas. Lots of room, love the third row seat which folds down to make even more space. The pano roof is really nice on a warm summer evening. Has an auto sun shade for when it gets too warm which is another nice feature on the giant sun roof. Heated seats are really excellent in the X5! Nice complement to the heated steering wheel too. Awesome BMW sound system. Just had it detailed. We leased a new one which is why we are selling this one. Purchased new in Rockville, MD.

On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test driving cars, specifically SUV's - X2, Q5, Acura MDX, Discovery Sport, MKC, Lexus. During those months we received 3 letters from Nazario inviting us to stop by and chat about what Napoli Nissan has to offer. Our Rogue lease was up in January and we had never considered a Pathfinder. The obvious reason for Naz's long term success at Napoli is because he is a nice person, knowledgeable about the Nissan products and he is an excellent listener. He introduced us to the pathfinder which was not on our list and as it turned out, it was the perfect car for us. Naz not only matched our car requirements, but he beat the monthly lease price we were set to spend. Our daughter bought a Versa and we bought a Rogue 3 years ago. We will be back after this lease and will see our 'friend' Naz. Even if you don't think you are interested in a Nissan, you should make a trip to Napoli to see Naz and experience first class professionalism in the car sales business. A note on Finance: This is the first time we met with Ken to do the finance paperwork. Ken was incredibly personable and explained every option that was available to us. He also gave us pricelesss information regarding the credit rating companies and how they work and what to look out for in the future. Ken loves country music as much as we do - we had a some great conversation about the industry and artists. Buying a car from Napoli was a fun experience - we will be back. John & Kathy

This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5

Hello, Because of the conditions of our roads in Westchester I was looking for a car that could keep up with the latest "pot holes". When I asked around one place and name kept coming up on a consistent basis. Everyone said to go to Stamford Subaru. When I did go I was introduced to Robert Fuch, and boy was I glad I spoke to him. He did not pressure me or my family in any way, and his professionalism is top notch. He takes his time and tries to understand your needs and what you expect from the car. He is a wonderful person to know and to have dealt with. Yes his recommendation on which type of car for my family and me was 100% dead on. We have already taken one mini-vacation (3 days) in the car and it drove and handled the road like a dream, just like he said it would. I am looking forward to take a 2-week driving vacation in 8 weeks in the car. If you are looking for a car and asked me whom I would buy my next car from I would not hesitate to say STAMFORD SUBARU and see ROBERT FUCH! I have 2-pinched nerves in the center of my back so a car ride anywhere is a new degree of pain. I explained the type of ride my back needs, the type of family car we need and he suggested and explained to me what type of car I should try. I suggested another car and he told me why that car would not be a good choice, but said we would try both cars. The ride was several left and rights, and over some bumpy roads.... even 2 potholes, and you know what? NO PAIN! It was the first ride I took that did not require a painkiller when I got out. I was so comfortable in that car that I did not want to try the other car. Since I did not want to test-drive the other car he suggested to just sitting in the other car in the show room to feel the difference on my back. Needless to say he was 100% dead on and I am very happy with my new car.

This XUV met me needs for a sporty utility vehicle with plenty of rear seat room. Quick from the start, handles great. Apple Connect was a plus.

Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.

Loved this car, had all the features and horsepower that I expected. Very roomy and would recommend this car. A little high on price, but a good investment.

Sat, Oct 27, 2:05 PM (8 days ago) to jelmazi, KBrown These comments that I reply to Kris Brown on 10/27/18. I have never see any dealer service manager like you failing to perform the job on my 2017 Acura RDX. You inspected the damages and You said to me don't worry, you will take care of the damage. Do yo remember that on the day that I drop off my car? One week latter, you call me to pickup my car and I notice one spot that near the rear license plate was not repair and you said, you will talk to the body shop and Progressive Insurance adjuster. Then on 10/16/18 you told me the Progressive Insurance will not pay for that one spot if repair. You told me to contact Progressive Insurance adjuster myself. it is not my responsible to contact Progressive Insurance adjuster after the parcel of repair. Its you and your dealer responsible for that. I am very disappointing with your Acura of Milford service dealer at this point.

X5 D Xdrive. Most every option including Dynamic Handling Package. We get nearly 35 mpg with a 5,000 lb truck! We pull a 5,500 boat with ease. Mind you we stick to the right lanes and keep the speed down to around 60. This is a very comfortable people mover and a strong work truck when needed. We had problems with either tires rims or both early on but thats corrected and rides smooth like a BMW should. Very pleased overall.

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

I was greeted quickly and they told me it would take approximately 1 hr 30 minutes to put on a new tire. I returned almost 2 hrs later and it still wasn't ready...actually they had only just called the insurance company to make sure they would pay for it (which they did because I had tire insurance). Having to wait another 1 hr, while trying to entertain two small children wasn't pleasant. If they had told me 2.5 hrs to begin with I would have been prepared for that. A little frustrating!

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

Everyone was great! Kevin lessened to my concerns and addressed all with solutions and suggestions. Alexis was friendly when scheduling my initial appointment then very accommodating when I needed to re-schedule at the last minute.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

Vincent and the entire service department are always a pleasure. My car has almost 100,000 miles and it runs beautifully due to their attention to detail and responsiveness to customer needs!

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

BMW of Mt Kisco has a great operation. The staff is friendly and knowledgeable. All of my questions were answered.

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

Although they asked me to leave a positive review, but they had already earned it. Chris Quaglio my adviser was polite and patient. First identified what I needed, then showed me a nice car which I bought. However a question about car history is still unanswered by them. I hope they get back to me with a satisfactory answer. Azi in financing department is also patient and helpful. He gave me very good advises on financing, although I expected him to let me know before submitting hard inquiries to get my credit history. Overall I'm happy doing business with them.

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

Since service related to standard issues including oil-fluid and engine belt changes, can't really comment on the quality of repairs but feel more confident car had necessary work and all done well. I can however express extreme gratitude for the overall service experience! From the greetings by various employees upon arrival including random employees passing by, front desk staff, the gentleman who set me up in the loaner to the personal attentive service from Peter, the Service Advisor, it was excellent! The BMW team was relaxed, efficient, professional and kind. They accommodated my condensed time crunch getting me in/out and off in a loaner car in impressive time, and all with a smile. Peter kept me informed of proposed services, helped separate out more pressing issues and made extra efforts to complete service in time to accommodate my work schedule while avoiding traffic. He also greeted me with a handshake on pick up to review the repairs/services and address questions. And had my car cleaned! I have continued to use BMW of Darien due to the consistently positive experience for past 5 years with recommendations to others. You are a very busy dealership - convenience was the initial reason for selecting you but you won me over with the excellent customer service. Car servicing is not usually pleasurable when you are paying the bill but having a positive experience definitely helps. Kudos to your team!

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

Tim Haines in Darien continues to be a stellar representative of the BMW line. I have returned for my fourth lease, my second 328 XI, because of Tim, and I wish him, myself (!), and BMW all the very best going forward.

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.

Matt was simply a pleasure to work with!! Delivered on everything he said, and was extremely hands on

The truck handles like a dream! I love having a truck that feels like a car. No other vehicle on the road can drive like a BMW!

I had an amazing service experience with Ridgefield BMW. Morgan Trafton and Tom Pearce were outstanding and exceeded my expectations . Moving forward I will service my cars with Ridgefield BMW, I highly recommend

We really enjoy driving and riding in this vehicle. You have plenty of power if you want to pass another vehicle. A very reliable vehicle.